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FAQs - Frequently Asked Questions


 
  • At what time can we check-in and out?
    All accommodations, Check In from 1pm, Check Out before midday.
  • Is the price per room/apartment or per person?
    The rates are per room, per night.
  • Is breakfast included in the price and what type of breakfast?
    Our continental buffet breakfast is included in the price. It is served from 7am to 10.30am on the ground floor.
  • Can we settle the bill on arrival?
    The bill should be settled at departure time.
  • Which languages are spoken at the reception?
    Reception staff speaks English, Spanish, French, German and Italian.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    In our building there are 7 floors and we have two new elevators.
  • Are there quiet, private, romantic rooms?
    Most of our rooms are quiet, private, charming and romantic.
  • Do the rooms/apartments have a terrace/courtyard?
    No, we do not.
  • Do the rooms/apartments have a balcony?
    We have some deluxe rooms with a gracious balcony.
  • Do you have non smoking rooms/apartments?
    The first and the third floor are reserved to no-smokers.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
    All of our guests room are provided with satellite Tv.
  • Is there a telephone with direct dialling in the rooms/apartments?
    Every room have a direct dialling telephone.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    In all rooms there is air-conditioning. This is included in the rate of the room.
  • Do you have an Internet/E-Mail point in the Property?
    We do not have an Internet Point in the Hotel, but the rooms are equipped for Internet Connection.
  • Is there a swimming pool? When is it open?
    No, there is not.
  • Is parking or garage available?
    There is a private parking nearby.
  • Where can we rent a car?
    Most of car rental offices are in Termini Station, which is within walking distance from us.
  • Which is the nearest airport?
    In Rome, there are two airports: Fiumicino-Leonardo Da Vinci(International Airport) and Ciampino. These are about 30 Km from us.
  • Do you have a pickup or shuttle service from and to the airport?
    On request we offer a limo-service from and to the airport.
  • Which is the nearest bus-stop?
    Most of buses leave from Termini Station, that is 500 metres from us.
  • Which is the nearest railway station?
    The nearest railway station is Termini.
  • Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
    We are about 50 metres from Castro Pretorio subway station, B line.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    No, there is not, but the nearest fitness center is in Termini Station (500 metres from the hotel).
  • Are pets welcome?
    We are sorry, but pets are not welcome.
  • Is there a restaurant in the Property?
    We have a nice breakfast room on the ground floor, where we daily serve a buffet breakfast.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    Yes, this is possible: every room have a plug-in.