FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is intended per room.
• Is breakfast included in the price and what type of breakfast?
  Continental breakfast (hot buffet) is included in the price.
• Can we settle the bill on arrival?
  Bills can be settled on arrival.
• Which languages are spoken at the reception?
  Italian, English, Spanish, Arab, French, Flemish, Romanian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 3 floors with elevators.
• Are there quiet, private, romantic rooms?
  There are quiet and private rooms.
• Do the rooms/apartments have a terrace/courtyard?
  No, they don't have a terrace.
• Do the rooms/apartments have a balcony?
  No, they don't have a balcony.
• Do you have non smoking rooms/apartments?
  All rooms are non-smoking.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  There is a TV in each room.
• Is there a telephone with direct dialling in the rooms/apartments?
  There is a direct dialing telephone in each room.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  There is seasonal air conditioning in each room for no extra charge.
• Do you have an Internet/E-Mail point in the Property?
  There is an internet point in the lobby.
• Is there a swimming pool? When is it open?
  There is no swimming pool.
• Is parking or garage available?
  There is a hotel's garage available for an extra charge per night.
• Where can we rent a car?
  There are rental points at the Termini Station.
• Which is the nearest airport?
  The nearest airports are Ciampino Airport and Fiumicino Airport (Leonardo da Vinci).
• Do you have a pickup or shuttle service from and to the airport?
  No, we don't have a shuttle service.
• Which is the nearest bus-stop?
  The nearest bus stop is at 200m.
• Which is the nearest railway station?
  The nearest railway station is Termini Station.
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  The nearest underground stop is Policlinico, at a distance of 300m away from the hotel.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is no fitness center.
• Are pets welcome?
  Pets are not allowed in the Hotel.
• Is there a restaurant in the Property?
  No, but There is a breakfast room in the Hotel, open from 07:00 to 10:00.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, you can't connect the modem from the rooms.