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FAQs - Frequently Asked Questions |
- At what time can we check-in and out?
Check In from 1pm, Check Out before 10am. Please let us know in advance what time you intend to check in. - Is the price per room/apartment or per person?
Per apartment. - Is breakfast included in the price and what type of breakfast?
No, it is not. - Is heating included in the price?
Yes, it is. - Can we settle the bill on arrival?
You are kindly requested to settle the bill on arrival. - Which languages are spoken at the reception?
English, French and Spanish. - How many floors are there in the building and do you have an elevator (lift) in the building?
Three floors with no lift. - Are there quiet, private, romantic rooms?
The apartment is quiet, private and romantic. - Are linens and towels provided or do I need to bring my own?
Linens and towels are provided. - Do the rooms/apartments have a terrace/courtyard?
Yes, the apartment has a terrace. - Do the rooms/apartments have a balcony?
Yes, the apartment has a balcony. - Do you have non smoking rooms/apartments?
Yes, we do. The accommodation is a non smoking apartment. - Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
Yes, there is. - Is there a telephone with direct dialling in the rooms/apartments?
No, there is no telephone in the apartment. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, the apartment is air conditioned, it is individually controlled and there is no extra charge. - Is there a dining room where we could sometimes all dine together?
Yes, there is a spacious living room. - Do you have an Internet/E-Mail point in the Property?
No, there is not an Internet point in the apartment but an Internet point is just on the corner. - Is there a swimming pool? When is it open?
No, there is not. - Is parking or garage available?
No, there is not. - Where can we rent a car?
At airports or train stations. - Which is the nearest airport?
Ciampino airport (25 km). - Do you have a pickup or shuttle service from and to the airport?
Yes, we do have it, on demand (extra cost). - Which is the nearest bus-stop?
Piazza Sonnino or Lungotevere della Farnesina. - Which is the nearest railway station?
Trastevere Station for local trains. - Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
Circo Massimo or Piramide are at 20 minutes walking. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, there is not. - Are pets welcome?
No, they are not. - Is there a restaurant in the Property?
No, there is not. - Can I connect my modem so that I can surf the Internet from my room/apartment?
No, you can not.
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