Travellers Reviews
Submitted by Richelle Kanngiesser, Calgary, AB, Canada
The key and lock to our room was extremely old and didn't work very well - it was very particular about how you held the key and opened the lock. I had to go to the receptionist for help, but he couldn't leave to assist me because there was nobody else to look after the front desk. Eventually we figured out the lock and got in. I noticed that some of the other locks were newer, so perhaps the old ones were in the process of being updated. If so, that would be a good thing.
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I wasn't expecting maid service during the day, so was surprised to see that our beds were made and somebody had been in our room each day. Initially I didn't feel very good about that.
Also, the breakfast that was included, was very minimal. We didn't get a choice for food. All we could have was bread rolls. If we didn't like the bread rolls, that was all they were offering. It would have been better to at least have one other choice.
The security of the hotel was excellent. We felt safe with all of the locked doors that needed to be buzzed to get through.
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Because we left at 4am we had to chance leaving our key at the doorway to the office because the office was closed and nobody was answering the buzzers. Having a drop off box for our key would have made us feel more at ease, rather than just leaving the key for anybody to see and use.
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I would reccommend Hotel Seiler to a friend. It is in a great location, and it seems that everybody knows where it is (eg, taxi drivers, and bus drivers!), so either it has a good reputation, or a bad one. We think that it would probably have a good reputation.
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Submitted by Lee Cox, Tempe, United States
Check-in time was a little problematic for me because I arrived in Rome early in the morning and couldn't check in for several hours because my room wasn't ready when I first arrived. I would recommend adopting a bit more flexibility in terms of check-in times in order to accomodate travelers who are bound by their flight times as to when they arrive.
I do, however, like the fact that, even though I couldn't check in when I first arrived, the staff did allow me to leave my luggage until I could check in, so I wouldn't have to take it all over the city while I waited to check in.
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The experience was wonderful. It was, in fact, even better than my previous stay in November of 2006. The room was much larger, and the shower was also not only larger, but it worked better. The only complaint that I might have, though, would be that I preferred the bidet in the room that I had in November; it was much easier to use.
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I would recommend Hotel Seiler to anyone who wanted an inexpensive place for a short-term stay in Rome.
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Travelers should be aware that the rooms may not always be as large as implied in the website images and descriptions. My room on my first stay in November 2006 was far too small, especially the shower in the bathroom.
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I would say that it is a good place to stay if you are looking for an inexpensive, short-term stay of a few days.
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Contact Lee now!
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Submitted by Rachel Davies, Shrewsbury, Shropshire, United Kingdom
The receptionist was extremely helpful at 1am when we arrived and did his best to make our check in as quick and easy as possible due to our late arrival.
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Very clean and spacious hotel.
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Our baggage was looked after due to our early check-out and we were able to come back in our own time and collect it with no hassal. We handed the key back and were wished a safe journey.
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The site failed to mention the close proximity of all the sites and the excellent location to one of Romes main streets (Via Nazionale) we were very impressed with the location.
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Excellent! The location is superb due to the nearness of the Termini and the surrounding sights e.g. the Colloseum, the roman forum, the monument of the unknown soldier, palatine hill and the Trevi fountain.
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Submitted by John Rottmann, Texarkana, Arkansas, United States
Very pleasant and the staff was very helpful on our arrival.
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The staff were very helpful in giving directions of Rome and eager to please.
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The staff arranged for a driver to take us to the airport the morning we departed.
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The tours offered of the city and Vatican City with audience with the Pope available.
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Very comfy and located near the central rail station.
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Submitted by Elizabeth Bernard, San Francisco, CA, United States
I got confused with directions because I was unsure which direction based on which exit when leaving the train station. I walked from Termini, which is very close and convenient. I'll stay in the area again.
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The toilet went out on me and I was told I needed to push the button repeatedly to get it to work. I did and it did, but my thumbs were sore after my stay in Rome!
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I had pre-paid upon my arrival and did not use any chargeable amenities. It was time to leave and I left the key said good-bye and thank you and was on my way.
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I needed more coffee and asked and got it in the morning. I stayed 7 nights and I got new towels after the first night and the night before I left. I don't need clean towels daily, but it could have been spaced better. Maybe, the maids did not know the length of my stay. My bed was made everyday. The bathroom floor should have been cleaned daily. It was the shower floor, too.
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Great location. Good value. Consistant and friendly service. Basic rooms...I use rooms when I travel as a place of rest, not to hang out. The bathroom is a cultural experience for Americans...but I traveled in Thailand, so I've experienced toilet shock! Carried my own toilet paper there. The water pressure once trickled when the rooms were filled and everyone tried to shower. I would go back and stay.
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Submitted by Arjon Belder, Mijnsheerenland, Netherlands
The Quality of the room was very good! Only the bathroom was very small. It was very uncomfortable. Especially the space in and around the shower and the toilet were very limited. But again, the room was very comfortable...
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Submitted by Michael Ryskin, Sterling, CO 80751, United States
The entrance is shared by two hotels. It would be helpful if there are clear markings on the doors.
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Submitted by Max Guillaume, FPO, United States
I was satisfied with the room. That was all nothing else. My wife and my daughter got treated very bad at breakfast, they were ignored. People that came after them got seated before them, finally they decided to seat on a dirty table, still they were not served untill they requested service. At that time the lady acted like she didn't understand english. I reported to the receptionist, she did appologize but didn't beleive that could posibly happened.
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I you just want a room to stay that's fine, but don't expect nothing else.
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Submitted by NELLEKE RUIJTERS
good to be there again
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Submitted by Camille Wu
my room was noisy as it was off the main corridor, so that other guests often stand outside my door, talking and smoking late at night.
I expected the room to be fairly small, so that was no surprise.
The bathroom was worse than in the photo.
I think that perhaps you could state that the photos on the website are those of a certain standard of room, so that others booking a room for one will not assume that ALL rooms have the same standard of bathroom, or floor covering (eg carpet or floorboards).
Otherwise, the hotel was well-situated, and the staff were very friendly and efficient.
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staff very helpful, helping me to find out about timetable for trains to the airport, etc.
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please refer to comment above (q10).
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standard, basic, clean accommodation, in lovely authentic building. location quite good, closer to train station, a little further from ancient centre.
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Submitted by Phillip
Phillip has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 100% value and his check-out with a 78% rate. |
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Submitted by CHRIS
The person was kind, curteous and extremely helpful showing us things to do, look out for, things to beware of, how to get to places, how the public transport system worked etc
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Good value for money, great location and staff, comfortable room
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Submitted by Deb
Great location, 4-bed room very spacious
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Submitted by MARIANO
None.
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The only think I would highlight is that we got the room on the 4th floor, which by the way was being restored. A guest NEVER can accept that at 07:30am the workers begin to make plenty of noise. I don't know the Italian law, but in Spain it is forbidden to make noise until 09:00 in the morning.
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None.
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The hotel has an outstanding situation to approach the most important ancient builings and monuments.
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Great! The personnel in the hotel are very familiar, one feels like being at home.
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Submitted by Veronica
The receptionship was extremely helpfull, funny and nice. We immediately felt at home!
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The rooms are in need of decoration and were a bit tatty - but it's a 2* hotel and you shouldn't really expect more. However the location was excellant.
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Submitted by Guy
Location!
convenience to metro at Piazza del Republicca
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location description on web is misleading
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Submitted by Marie
The receptionist was very helpful, told us where to get subway tickets, what stop, etc. They held our bags for us so before and after check-in/check-out.
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The only problem we had was with the first step of the directions. We were walking and it states 'walk toward Piazza de Republica'. We walked around for an hour trying to find it because our maps didn't have all the streets.
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Submitted by Paula
Ideally situated, clean and basic hotel in a beautiful building
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Submitted by Clare
Very helpful on arrival, gave me a map and highlighted routes to take to get to certain attractions.
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Safe area, friendly staff, excellent rooms and service, and very close to sights in Rome. You can walk everywhere!
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Submitted by Susan
Hotel Seiler have family rooms that can fit five people in them. These rooms are reasonably priced and a much cheaper option than having to pay for two rooms.
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Well located, rreasonably priced 2 star hotel. We had a family room which fit all five of us which was great. Breakfast was included but not special, terrible juice and coffee.
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Submitted by Joanne
Ovi was very good - helpful with tours, taxis, and general information.
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When we arrived two of the twin beds were not made up with linens and one of the mattresses was very poor. Overall our experience was okay. We liked the location, the breakfast and the helpful receptionists.
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Fine, no problem
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It was average quality with a good location to walk to many sites.
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Submitted by Vincent
Our arrival date was moved ahead one day. We contacted the hotel online a couple days before we were supposed to be there and they quickly replied with accomodations.
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For some reason the wake-up call was not made on the day of departure. Fortunately, no harm done.
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Hotel Seiler is in a great location, which makes it easy to access the subway and train station. You can take a quiet walk along the Via Firenze or walk a little further to see some of Roma's most attractive sites. The staff was polite and helpful.
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Submitted by Paul
Room was very basic. The sole window opened to small enclosed courtyard as did all corresponding rooms leaving no privacy. THe shower was very poor. Towels were not changed during the 4 day stay. Breakfast was very basic - tea/coffee and bread/pastry.
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No breakfasat available until 7.30 on Sunday morning.
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Expensive for the very basic accomodation it provided. Location was good.
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Submitted by Markus
The hotel has a very bad price-earning relation.
We got a romm without windows, with badly working both toilet and shower for an extraordenary high price.
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never go there
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Submitted by Heather
The rooms did not have heat and we actually had to move locations twice due to heat issues. We were told upon complaint that it was central heat that came on at 8:30 pm each day and then went off in the morning. No heat came from the radiator in our room.
In addition, they were only going to give us bath towels every other day, but they did not dry due to having no heat. The attitude we got back upon complaint of this was very poor. I would not return to this hotel nor would I recommend to anyone!!!
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No heat until 8:30 pm for the building and no heat in the rooms.
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Horrible
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 89% rate. |
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 91% value and his check-out with a 89% rate. |
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Submitted by Anonymous
Couldn't close toiletdoor.
Overheard noise from corridor.
Clean and nice otherwise
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Good location.
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Submitted by Anonymous
The entrance lobby and access to the Hotel were better than I expected. The room and ensuite were both clean, and adequately (though cheaply) furnished. A light fitting was broken, the cupboard was so flimsy it tilted when you opened the door. The hotel was quiet, and I had a good night's sleep. I was happy with the quality of the hotel for the price.
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As on the web site
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Submitted by Anonymous
e found our stay at the Seiler Hotel, Rome to be very pleasant and enjoyable
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Submitted by Anonymous
Faultess, despite arriving at 1 am
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The rooms and its corridor smelled heavily of mastick glue throughour our three day stay. While bearable, it was not pleasant.
Only one of the electric sockets in the room worked, the others were dangerously lose and recessed into the fitting. Dangerous with children in the room.
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Maybe
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 53% score, his arival experience with a 91% value and his check-out with a 78% rate. |
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Submitted by Anonymous
I had booked a double room, but unfortunately, there were none left. Instead, we stayed in two single rooms, which were more than adequate.
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The size of the rooms were small, but the bathrooms were smaller! The staff were all very polite, but we were sad to see no fresh fruit in the morning at breakfast.
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The check out was very organized and the staff was very polite.
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You might mention that you have no air conditioning and no screens on the windows. I was bit by a number of very well-fed mosquitos!
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Very convenient location to the metro and the train station. Very friendly and helpful staff. Small but clean bathrooms and no air conditioning.
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Submitted by Anonymous
Receptionist was very helpful provided a pay and tips on how to get around.
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The room was clean and spacious but was not quiet as it was located directly by reception area. Could hear the phones and people checking out - sometimes late at night.
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Great location
Friendly staff
Breakfast was very basic - all pastries
No fruit or variety
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 70% score, his arival experience with a 66% value and his check-out with a 61% rate. |
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 70% score, his arival experience with a 74% value and his check-out with a 44% rate. |
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Submitted by Anonymous
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The man at the front desk was extremly helpful and polite and had nothing to do with the room which was not what we expected, especially the toilette facilities which were very poor.
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I stated them above
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if all the rooms were the same as we got, then I would not recommend the hotel, inspite of the well mannered and helpful man at the front desk.
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Submitted by Anonymous
This is a 2 star hotel, but compared to others for example the one we used in Paris, on the same trip, it is my opinion that the Hotel Seiler should be downgraded as the rooms floor was very dirty, it is hardwood and need some urgent attention. They did not change the towels everyday, and even when we told them they said it was their policy to change them every other day. however, they did not even adhere to their own policy, i.e., they did not change towels even every second day.
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Good location, but over priced for the value you get
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Submitted by Anonymous
The breakfast room and breakfast itself was sub-standard
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