Travellers Reviews
Submitted by Terry L. Rowe, Sarasota, FL 34236-7121, United States
The staff makes you feel you have 'come home'. This was our fifth visit at Santa Chiara and the improvements to the breakfast area and Lobby were wonderful.
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Cleanest hotel we've ever seen. For many years we stayed at The Majestic but it became 'seedy'. then at the Hassler. Ran across Santa Chiara while walking and fell in love with it's charm and more personal atmosphere.
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Only one comment: we didn't want to leave!
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For guests who like to WALK while in Rome the location is ideal...especially for us because we visit the Pantheon every day.
We enjoy the balcony of 410...and the beautiful travertine bath.
Fredrica is amazing when arranging events or helping with 'directions'...a true asset.
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A guest is treated like royalty.
The cleanest hotel we've ever seen.
Sumptious breakfast, but lousy bar...no mixed drinks (One must walk over to the Minerva for cocktails).
Amazingly reasonable cost considering the inflation we're experiencing.
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Submitted by Jonathon Sher, Playa del Rey, United States
Front area has a nice seating area while you are waiting for your room or meeting friends. Jon Sher
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We loved the location of the hotel and enjoyed coming back to our room after a hard day out on the streets of Rome. The breakfast was a nice touch. We would absolutely stay at this hotel again. Diane Sher
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You csn't go wrong with a stay at this hotel. Location is fabulous. The rooms/bathrooms are very nice. Breakfast is quite good and gets you off to a good start for your Roman adventure. Diane Sher
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Submitted by Terence Slattery, Oakham Rutland, United Kingdom
A very good hotel,situated centrally and spotlessly clean. I would stay there again
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No
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Central location is ideal for all the tourist spots
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Submitted by james o'loughlin, paddington, Australia
excellent hotel ,in an excellent location.
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better emphasis on excellent location, perhaps indication that the pantheon is literally < than one minute away.
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Submitted by linda oliver, Toronto, Canada
Unfortunately we were taken for a 'ride' at the train station when we arrived. You might warn tourists that the buses and taxi's are right outside the train station. However, our fault for not knowing.
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We enjoyed a wonderful stay at the Santa Chiara in Rome. We had the apartment with the patio and it was great. It is such a central location to so many of Rome's sites ie. Pantheon, Trevi Fountain, Piazza Nuova, Vatican etc.
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Prompt courteous service. We requested the bill be divided by 5 and this was graciously accommodated!
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The great breakfast. We thought it would be just rolls, bread, and coffee/tea. What a surprise.
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Great hotel and location.
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Submitted by Catherine Cocanougher, Dallas, United States
Catherine has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 83% value and his check-out with a 78% rate. |
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Submitted by oscar DelTedesco, WESTERVILLE, United States
We were not aware the entry to hotel was closed to all auto traffic. We received a ticket that the clerk has attempted to void. This is problem since everyone wants to leave their luggaage.
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I have stayed at this property previously. I selected it because of location and price.
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Submitted by Alexander von Thelen, Greenwood, Virginia, United States
The rooms on the web site bore no resemblance to the room I was given.
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Clean, quiet. Staff polite and correct but not warm and welcoming. Good location.
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Submitted by Judith Jackson
There was a miscommunication about the number of people (two instead of one)in the reservation. The staff did their best to accommodate this change and found a satisfactory solution.
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Although we checked out at 4:30 am for an early flight, the staff was on duty, helpful, and ready with the promised taxi to the airport that we had arranged with the front desk.
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The single area that we felt could use improvement was in the bar. On two (rainy) evenings, many guests gathered there, but it was nearly impossible to get a drink because the bartender had so many other responsibilities, and because he clearly had not been trained in serving from the bar. What should have been a relaxing and pleasant experience was instead frustrating and annoying. It seemed uncharacteristic of the service level of the Santa Chiara.
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Terrific location, first-class staff, pleasant common areas, good breakfast. The Santa Chiara has the cheerful, calm atmosphere of a well-run hotel--a good home away from home in Rome.
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Submitted by Sally Trench
The staff behind the desk at the entrance did appear somewhat gloomy - a few more smiles from them wouldn't have hurt. But they were always gloomily helpful and gloomily polite!!!
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Submitted by Cecilia Napoli
EXCELLENT LOCATION,GOOD ATTENTION, CONFORTABLE AND CLEAN ROOMS,
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Submitted by Katja Turner
Disappointed that the Bar was closed. Would have enjoyed an apperatif/nightcap in the nice lounge area.
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The hotel provided excellent airport transport on our departure, which turned out cheaper than our taxi on arrival.
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Could mention that the Bar is not always available(perhaps this is seasonable?)
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Fantastic location, we could walk everywhere from it, with plenty of cafes and resturants near by.
Hotel was very clean and our twin room very comfortable and warm(we visited in January).
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Submitted by steven Weinreb
It happened to be extremely hot in Rome when
we stayed (over 40o)and the air conditioning
in the rooms is minimal at the best of times
so we were somewhat uncomfortable during the
night. Restaurant recommendations were
good. The concierge seems to keep her own
hours but the front desk was helpful in
booking a tour of the Vatican.
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Not elegant but certainly adequate for our
needs. A wonderful location!
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Submitted by Simon Fowler
Room too hot and too noisy if window opened. Spoilt both nights sleep.
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Fine if you get an inside bedroom. Preferably with air conditioning
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Submitted by Shannon
Speedy, smooth and easy check-in.
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Quiet hotel convenient to many things. Easy walk to bus and sights.
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At 6 am, we were concerned about a quick check out and anxious that our taxi would be ready. Check out took 2 minutes and our car was waiting for an early ride to the airport. Appreciated the effort on their part.
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Staff is not only knowledgeable about the area, but also very friendly and helpful. They are there when you need them!
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Submitted by William
Absolutely perfect location, beautiful accomodations, very polite and helpful staff.
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100% reccomend, the location if fantastic. Short walking distance to all of the places you want to visit, with a taxi only necessary for the Vatican. We were travelling with 2 young children and this was perfect.
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Submitted by spencer
Our room was really quiet.
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Great location for ancient Rome
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Submitted by Beverly
I was extremely satisfied and have recommended the Albergo Santa Chiara to others already.
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I don't remember reading about the large comfortable sitting room in the lobby. It was very useful for relaxing and for receiving visitors.
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It's great value for the money. The hotel is spotlessly clean, there are elevators (not a given in Rome), and my room was very comfortable. The staff is helpful. The breakfast buffet, which comes with the room, is generous. The location is prime. I will stay there again when I return to Rome.
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Submitted by christine
very nice and close to everything you could want!
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Submitted by Ann
As always, the Santa Chiara was a very fine experience. The staff are very professional. the accomodations comfortable, and the assistance expert.
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Submitted by Mary
Lovely hotel, very nice room, large bath, excellent service, very good breakfast, hotel was spotlessly clean, terrific location, staff very helpful.
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great location, helpful staff, very nice rooms, clean and spacious
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Submitted by Alan
The hotel was very centrally located for our
touring of the city. We were able to walk to
all the tourist sites easily. We enjoyed our
stay very much.
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Nice, clean, close to all sites, breakfast
very good.
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Submitted by Peggy
On our return check-in 4/22 and our last night night prior to returning to the U.S. we were assigned a newly renovated room at our agreed rate. We greatly appreciated this gesture.
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The staff was extremely gracious.
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Please include the breakfast facilities and ample array of breakfast items.
The hotel offers an airport taxi service at a fixed rate.
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The location is excellent and makes it possible to walk almost anywhere in historic Rome.
The accomodations are most comfortable and extremely clean.
The staff is attentive and gracious.
This was our second stay at Albergo Santa Chiara and we hope to be able to return again.
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Submitted by Antoinette
Check In staff was very helpful and remembered my name even when I checked out the following day. Orgainsed car to airport very easily with no hassle. Happy with location and accommodation, although the single room was tiny in size.
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Maybe a mention that bedroom aspect of the single room is tiny. Perhaps suggesting that if lack of space is an issue orgainse a twin room!
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Submitted by Rebecca
Very nice hotel - met our expectations - would love to stay there again!
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Very nice hotel, well located for a great view of Rome. Concierge staff knowlegeable and very helpful. They provided great recommendations for nearby restaurants all of which were outstanding. Awesome breakfast included in price of room. This was our first visit to Rome and wouldn't hesitate to stay there again.
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Submitted by brenda
brenda has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 78% rate. |
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Submitted by Constance
invaluable help from concierge---excellent breakfast in lovely dining room --entire staff wonderful---we would definitely stay here again
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Submitted by Ricardo
Ricardo has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 78% rate. |
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Submitted by Richard
Excellent experience at Albergo Santa Chiara. Will book room there again when in Rome.
Certain stiffness and lack of politeness with some desk employees but all provided good service.
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Only problem was with certain desk employees who seemed not to want to be accomodating. However, they did ultimately provide the services we requested.
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Appreciated willingness to call taxi for airport.
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We wanted room facing piazza. Original room faced interior courtyard. Room was quiet but removed from the activity of the piazza. Might ask customers which type of room they prefer, quiet or opening onto piazza.
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Well appointed, clean, convenient to major sites in Rome. Excellent breakfast.
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Submitted by Tito
The breakfast room staff was a little grumpy
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Proximity to the Pantheon - good
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Charming, centrally located, reasonably priced
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Submitted by Linda
We were not told about breakfast--I had to ask where it was and what times available.
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The hotel was wonderful. The room was quiet, the staff very helpful, and the hotel was convenient to everything--fountains, ruins, restaurants, etc. Will definitely stay in this hotel on our next trip.
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We asked for a taxi to take us the airport, and the staff had one waiting for us at the appointed time. They selected an excellent driver as well. We really hated to leave!
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It was centrally located, perfect for walking to restaurants, tourist sites, etc. The accommodations were very nice, as well as the staff. Also, we felt it was a safe neighborhood.
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Submitted by Beatriz
Centrally located, literally a block and a half from the Pantheon.You could walk to all the major sites if you wanted and had the inclination to do so.Two blocks from a major bus and tram stop with access to all of Rome, and then some.
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Nice, decent accomodations in a centrally located area of Rome. Easy access by bus or foot to all the sites and close to restaurants. The rooms were clean and the staff was friendly. Breakfast provided. Would return.
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Submitted by Linda
Egno (not sure if this is correct spelling) was the person on duty in the evenings and he was very pleasant--and professional. It was great to see him when we arrived and after a long day trotting about Rome!
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Excellent location, room was small but very clean.
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Submitted by Steve
Location central to walking to all sights, 1/2 block from the Pantheon, great restaurants in the area, close to Piazza Navona. The Church across from the hotel, (another amazing one), has a Michelangelo statue 'Christ the Redeemer'in it ... so surprising ... and a Bernini statue in it's square (part of the hotel's logo).
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Our hotel was perfectly situated, beautifully decorated, great room overlooking courtyard and so important, air-conditioned! The continental breakfasts are amazing, meats & cheeses, h.b. eggs,toast & cereal, rolls, croissants & pastries, fresh fruits & yogurt. Thoroughly enjoyed our stay!
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Submitted by Cynthia
I liked this hotel and highly recommend it
to others...
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the llounge area was most comfortable, I
liked the location... we could walk to many
things and there were many good restaurants
nearby...
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comfortable, clean, good location, nice
quality...
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Submitted by anne
great location. small room but very quiet. I would stay there again.
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great location. Delightful hotel. not inexpensive but worth the money. good breakfast with cappucino. several small elevators. helpful staff.
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Submitted by DONAL
We found the staff polite but a bit distant - not particulrly friendly
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NOT FROM MY OWN EXPERIENCE, BUT A COUPKLE OF GUESTS WERE VERY AGITATED ABOUT THE SIZE OF THEIR ROOMS WHICH THEY SAID WERE TINY BY COMPARISON WITH THOSE OF THEIR FRIENDS IN THE SAME HOTEL.
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A GOOD HOTEL,NOT CHEAP BY ANY MEANS,BUT NOT TOO BAD BY ROME STANDARDS. EXTREMELY WELL SITUATED TO SEE ALL THAT SHOULD BE SEEN IN ROME.CLEAN AND COMFORTABLE, NO COMPLAINTS.
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Submitted by Leslie
I had previously stayed at this hotel and liked it so that is why I returned.
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none
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stress the location--it is fabulous
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I just did recommend it largely based on its location.
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Submitted by Susan
good place to stay.
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Submitted by Ellen
Albergo Santa Chiara was an ideal location for us to visit the sights of Rome. We were very pleased with the room and cleanliness. The continental breakfasts were delicious.
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You should stress the ideal location in relation to the Pantheon.
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The perfect hotel because of its cleanliness, location to the many sights, delicious continental breakfasts, and most accommodating staff.
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Submitted by Paula
Wonderful location! I would stay here again.
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Submitted by David
very positive experience
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the room was clean yet rather small.
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excellent location, knowledgeable staff, good
value for the money
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Submitted by diana
There were no computers at the hotel. We had to find an internet cafe.... They need a computer room.
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Good value ...great location
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Submitted by Valerio
The room had a smoky odor and the desk area did not have sufficient light.
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I had yhr impression there was a roof terrace, but there was not.
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Excellent location, helpful & professional staff, good value.
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Submitted by David
Very impressed with location and calm reception. Staff were polite and their English was perfect.
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Very enjoyable stay, great staff - not overly friendly but very polite and helpful, and location was amazing.
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Again concierge was very helpful and accomodating - my partner wished to stay an extra night by herself in the same room and this was no problem.
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A little expensive but worth it for the location. An oasis of calm in the middle of a busy tourist are in Roma.
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Submitted by Philip
Speedy, no problems.
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Fine experience. Rooms quiet and clean and spacious enough.Shower/bathroom clean and big enough for our needs. Receptionists readily ordered taxis for various sightseeing visits. No complaints. The location was ideal (virtually everywhere no more than 15 minutes walk from hotel, and stone's throw from Pantheon).
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More than expected due to the pound/Euro situation (paid 20% more than on the voucher, when euros converted into pounds).
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Expensive, but worth it. Unbeatable location. Clean rooms,large enough for needs, very pleasant building,unlikely to do better for price.
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Submitted by Charles
excellent location for rome. Good english spoken by staff, very helpful
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Good english spoken
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great location, comfortable, terrible coffee
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Submitted by Robert
We had stayed there before. We were happy with
it both times.
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We would recommend it, especially for its great
location.
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Submitted by Elaine
directions need some help. It was so hard to find, our taxi driver asked for directions. From the train station it is only about 10Euro, which was great! The air-conditioning was very welcome.
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It was the best location for a hotel in Rome. It is literally 2 minutes from the Pantheon and 5 minutes from Piazza Navona. There were many other hotels that I researched and they all said that they were close to the main sites. This was the only hotel that is beautiful, air-conditioned and has the best location in the city!
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The hotel was pristine. You couldn't have asked for better accommodation. You would be crazy if you didn't stay here! Look no further, this is truly a gem and worth every penny.
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Submitted by Christopher
Excellent position, reasonably priced by Rome standards.
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Submitted by Denise
I have recommended this hotel to other friends.
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Submitted by Mary
My room was available at 7 am which was wonderful!
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We were upgraded to an apartment at no extra charge. It was wonderful! The location of the hotel is perfect for anyone who is interested in seeing all the major sites of Rome.
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