FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  Per room per night.
• Is breakfast included in the price and what type of breakfast?
  Yes, it's included and it's an American buffet breakfast.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  Multilanguage staff.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  5 floors, 187 rooms, 2 elevators.
• Are there quiet, private, romantic rooms?
  Yes we do.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  Yes, some rooms on the 3rd and 5th floor has a balcony.
• Do you have non smoking rooms/apartments?
  Yes, only the third floor is a smoking floor.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, all rooms.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, no extra charge.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we have a business center.
• Is there a swimming pool? When is it open?
  Yes an outdoor swimming pool open during the summer months.
• Is parking or garage available?
  Yes upon an extra fee, 300 spaces.
• Where can we rent a car?
  Or at the reception or at the airport.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, in Fiumicino.
• Which is the nearest airport?
  Leonardo Da Vinci - Fiumicino 3 km.
• Do you have a pickup or shuttle service from and to the airport?
  Yes upon an extra fee.
• Which is the nearest bus-stop?
  200 mt.
• Which is the nearest railway station?
  Leonardo Da Vinci - Fiumicino 3 km.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Fitness room.
• Are pets welcome?
  No, only service animals allowed for persons with disabilities.
• Is there a restaurant in the Property?
  Yes, 200 seats.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, high speed internet connection, Wi-Fi in the public areas.