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FAQs - Frequently Asked Questions |
- At what time can we check-in and out?
Check In from midday, Check Out before 10am. Please let us know in advance what time you intend to check in. - Is the price per room/apartment or per person?
The price is per apartment. - Is breakfast included in the price and what type of breakfast?
No, breakfast is not provided. - Is heating included in the price?
Yes, heating is included in the price. - Can we settle the bill on arrival?
Yes, you have to pay on arrival. - Which languages are spoken at the reception?
We speak Italian, English and French. - How many floors are there in the building and do you have an elevator (lift) in the building?
There is only one floor, the ground floor, we do not have a lift. - Are there quiet, private, romantic rooms?
Yes, there are. - Are linens and towels provided or do I need to bring my own?
Yes, they are provided. - Do the rooms/apartments have a terrace/courtyard?
There is a small private garden. - Do the rooms/apartments have a balcony?
No, they do not. - Do you have non smoking rooms/apartments?
Yes, we do. - Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
Yes, there is a LCD TV with international channels and DVD. - Is there a telephone with direct dialling in the rooms/apartments?
Yes, there is a telephone that you can use for national calls or with a special card for international ones. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, there is air conditioning and it is included in the price. - Is there a dining room where we could sometimes all dine together?
Yes, there is. - Do you have an Internet/E-Mail point in the Property?
There is ADSL WI-FI and cable Internet connection. - Is there a swimming pool? When is it open?
Close to our apartment there is an outside swimming pool, open in the summer. - Is parking or garage available?
You can park in the street close to our apartment, at your disposal there also garages at extra charge. - Where can we rent a car?
You can rent a car at the reception desk. - Which is the nearest airport?
The nearest airports are Roma Ciampino 15 Km and Roma Fiumicino 20Km. - Do you have a pickup or shuttle service from and to the airport?
Yes, we do but on request and with additional payment. - Which is the nearest bus-stop?
The nearest bus-stop is Largo A.Oriani and Via Carini. - Which is the nearest railway station?
The nearest railway station is Roma Trastevere. - Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
The nearest subway stop is Piramide. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, there is not. - Are pets welcome?
No, they are not. - Is there a restaurant in the Property?
No, there is not. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, you can and it is included in the price.
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