FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 1pm, Check Out before 11am. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  Prices are per room, and include tax, service, air-conditioning and breakfast.
• Is breakfast included in the price and what type of breakfast?
  Breakfast is included in the price of the room. We offer a generous breakfast with fresh pastries, fresh fruit, yoghurt, bread, butter and marmalade.
• Is heating included in the price?
  Heating and air-conditioning are included in the price.
• Can we settle the bill on arrival?
  Yes, you can.
  
• Which languages are spoken at the reception?
  We speak English, Spanish, French and Italian.
  
• How many floors are there in the building and do you have an elevator (lift) in the building?
  We have rooms at the second floor. There is a lift.
• Are there quiet, private, romantic rooms?
  Yes, our rooms are all quiet.
• Are linens and towels provided or do I need to bring my own?
  Yes, we provide linens and towels.
• Do the rooms/apartments have a terrace/courtyard?
  No, there is not.
• Do the rooms/apartments have a balcony?
  No, there is not balcony.
• Do you have non smoking rooms/apartments?
  Yes, we have.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, we provide digital plasma TV with satellite.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a telephone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  All of our guest rooms are equipped with temperature-controlled air-conditioning. This is included in the rate of the room.
• Is there a dining room where we could sometimes all dine together?
  No, there is not.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we provide free high-speed access to the Internet with laptop in each room.
• Is there a swimming pool? When is it open?
  No, there is not a swimming pool.
• Is parking or garage available?
  There is a parking garage three blocks away.
• Where can we rent a car?
  Most car rental agencies have offices inside the Station.
  
• Which is the nearest airport?
  Both airports are about 30 km from the center of Rome.
  
• Do you have a pickup or shuttle service from and to the airport?
  We offer shuttle pickup to and from both airports. Rates depend on the number of people and amount of baggage.
• Which is the nearest bus-stop?
  Via Volturno is the nearest bus-stop.
• Which is the nearest railway station?
  Termini Station the nearest railway station.
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  Termini Station metro stop is just 150 metres from the property.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is a fitness centre.
• Are pets welcome?
  Sorry, pets are not welcome.
• Is there a restaurant in the Property?
  No, there is not.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes of course.