Travellers Reviews
Submitted by susanne hewson, london, United Kingdom
The hotel was perfect. Very tastefully furnished, lovely crisp cotton sheets, a funky cool bathroom with lovely products and best of all an apple mac in our room with great i-tunes and google at our fingertips so we could research the restaurant we were going to that night. Good location and helpful staff
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Submitted by Steven Marsh, New City, United States
Staff was excellent, breakfast was marvellous. ... We needed to leave our bags at the hotel after checkout because we weren't leaving Rome until the evening. Despite the tiny size of the hotel, the staff were able to accommodate this for us smoothly. And they even helped carry the bags down the block to my waiting car! ... I would recommend it as a good place to stay, well-located, for a visit to Rome.
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Submitted by Kersten Norlin, Brooklyn, NY, 11201, United States
Excellent - they were extremely welcoming and friendly. ... The hotel was thoroughly outstanding on all counts. The rooms were lovely and extremely clean. The art work was fabulous. The location was outstanding. The breakfasts were great. But most of all, the people in the hotel were amazing. They were so friendly and accommodating. Nothing was too much trouble. Their overall assistance and, in particular, eating/sightseeing recommendations really enhanced our stay in Rome. We enjoyed our stay so much more because of the friendly and helpful staff at Residenza A. ... They also helped us by arranging a driver to take us to the airport, which was extremely helpful. ... A small, stylish, boutique hotel located on Via Veneto - right on the door steps of the Villa Borghese. Beautiful clean, modern rooms decorated tasetfully, the hotel staff provide attentive, individualized attention to all guests at all times. Thoroughly recommed it!!!!
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Submitted by Samantha MacLaren, Dubai, UAE - Dubai
Great staff make this hotel even more lovely! ... Make sure that people know that the reception is not 24hrs and that if they arrive very early in the morning or during the night, that they will need to contact the hotel to organise their arrival. ... Perfect! Modern, immaculate, stylish and in a fantastic location. The staff were really nice too and all spoke English. Excellent amenities and although the rooms and especially the bathrooms were on the small side, they were perfectly adequate and very chic! We would definitely return to this hotel if we visit Rome again.
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Submitted by roger peters, budapest, Hungary
Very safe, beautiful designed details, and yet warm and intimate small luxueus hotel.
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Submitted by Luca Gnecco, Dusseldorf, Germany
I was expecting a Hotel with a proper entrance & lobby on ground floor, but instead it was a normal building entrance with a small sign and the rooms were on the 1st floor like an appartment. ... room very good window view very poor to a dark back side of another building,internal courtyard very dirty and smelly ... good ... inside Hotel is very good
It has no lobby or common place were you can stay out of your room. Or you stay in the room or you go to the street.
Breakfast is at an outside place which is not very good ... YES I would, but i would specify that it is about rooms in a very nice apprtment rather thatn a 4 star Hotel
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Submitted by Marlene
The receptionists were always very helpful and friendly ... The property was better than I expected from the images on teh website though also smaller than I expected.
I have to mention that Francisco was particularly helpful and went out of his way to make reservations at a wonderful restaurant on our last night in Rome. It was THE best dining experience of our entire stay in Italy. Thank you Francisco! ... I feel that the rooms were a bit pricey given their size (and perhaps the exchange rate!). The appointments and details were lovely though. ... A very modern, hip hotel within a stone's throw of the ancient walls of Rome...what a wonderful paradox! The staff was very helpful and eager to make the visit to Rome a memorable one, as it was!
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Submitted by philip
We arrived early and they were able to check us in and give us our room. ... great place to stay! Even though Via Veneto is a noisy street the room was super quiet due to the excellent sound proof window. All newly constructed in a refined modern style. Amply sized room with nice amenities, lots of towels, toiletries but the greatest was having an I-mac computer in the room with a DSL internet connection. We could receive and send e-mail every day plus do research online about Rome tourist destinations, shopping and places to dine. The staff arranged transportation for us from and to the airport at a great price, made several dinner reservations and gave us tickets to the Villa Borgese Museum. We had the complimentary breakfast in our room every morning, on time and nicely presented. The hotel is on the 2nd. floor of a professional building the entrance of which is discreet, there is an elevator (very quaint and small). We liked coming back late and letting ourselves in off the street feeling like a native Roman! We highly recommend this hotel, great location as well. ... Smooth checkout, everything was prepared. ... great place to stay! Even though Via Veneto is a noisy street the room was super quiet due to the excellent sound proof window. All newly constructed in a refined modern style. Amply sized room with nice amenities, lots of towels, toiletries but the greatest was having an I-mac computer in the room with a DSL internet connection. We could receive and send e-mail every day plus do research online about Rome tourist destinations, shopping and places to dine. The staff arranged transportation for us from and to the airport at a great price, made several dinner reservations and gave us tickets to the Villa Borgese Museum. We had the complimentary breakfast in our room every morning, on time and nicely presented. The hotel is on the 2nd. floor of a professional building the entrance of which is discreet, there is an elevator (very quaint and small). We liked coming back late and letting ourselves in off the street feeling like a native Roman! We highly recommend this hotel, great location as well.
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Submitted by Sarah
Beautiful accommodations, exactly as described.I think because of its intimate size, guests were considerate of each other, quiet. The breakfast was very nice and always served promptly as requested. The location can't be beat--the Villa Borghese gardens and museum are just across the street and one of the best sites to visit in Rome, and, of course, the tickets are complimentary if ordered ahead. We were there several days and just loved it.
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Submitted by Jes
Jes has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 89% rate. |
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Submitted by Jose Miguel
Really good .Very interesting
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Submitted by Kenneth
Kenneth has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 91% value and his check-out with a 89% rate. |
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Submitted by George
Upon arrival the genteleman at reception met us downstairs, loaded our luggage into the elevator and saw to it that we got settled nicely in our rooms. All the staff were friendly and courteous during our stay and the hotel itself met all our expectations. Our experience at the hotel was fantastic and would recommend it to anyone travelling to Rome. ... The only recommendation I would give the hotel would be to add additional shelf space in the bathrooms. Other than that I see no problems with the rooms. ... We have already described it to numerous friends and family members. Each time we have told them what a great little hotel it is. It's location is perfect on the Via Veneto making us feel safe and close to all sights. We felt as though we were in an exclusive hotel, we highly recommend it to anyone.
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Submitted by Marta
Excellent ubication.Modern and confortable facilities.
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Submitted by Christopher
I was able to check in early after a flight from New York, very accomodating. I was greeted by name as I arrived at the steps to the first floor - nice touch. Both day and night receptionists very pleasant. ... Although the provided iMAC computer ocnnected to the internet, it was more difficult to connect my laptop but I eventually solved the problem. The hotel tells me it will be offering WiFi shortly - that should help. ... They arranged a very nice car back to the airport on short notice (on a weekend). Al in all, a fine stay. Great location - 2 minutes from Borghese. Five minutes from the Spanish Steps. ... Breakfast option in room or in restaurant. Restaurant provides a larger (not buffet) breakfast, if desired. ... Small, boutique, just a handful of rooms, but very private. All you give up is the large hotel lobby. Room and furnishings as described. Good quality linen. Room faced the Via Veneto but noise with the window closed was not a problem.
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Submitted by Thomas
Our room was slightly smaller than expected but the hotel was fully booked and they did advise us at the time of booking that they only had one room left.
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Submitted by Mark
When searching for and booking our stay one of our main criteria was the availability of a swimming pool. The web site for this hotel gave the impression that there was one available for use at an extra cost. However, what the site did not indicate was that the pool was quite a bit away from the hotel (part of a Gymnasium complex) and that it was not for use by children, which was the whole purpose for me selecting this hotel. However, I must add that this was only a minor disappointment and did not, in the end, detract from us enjoying our stay at this hotel. An additional comment about this hotel would be that the Staff were extremely polite, courteous and helpful and the service was of a very high standard. ... A beautiful, luxurious but very comfortable hotel with a warm and friendly welcoming atmosphere situated in a lovely part of Rome. The hotel is run by proffessional, caring polite and helpful staff. Accomodation is everything the web-site advertises. Highly reccomended.
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Submitted by Michael
The gentlemen at the desk were very friendly and gracious. They both spoke English well, we felt very welcome. A small elevator is available to take you up to the hotel. We arrived quite early (8:30 AM) and they rushed and got a room ready for us in only about an hours time. ... The computer in the room was great. When I had a question about it, they immediately assisted me. The dvds were also nice when taking a rest from all the walking. We also loved our breakfast that was delivered very promptly at the time we requested. The rooms, however are a little on the small side but we would definately stay there again. The location is also a plus. When they found out we were heading off to Venice, one of the gentlemen had lived there and gave us a lot of valuable information. After our other travels, we returned to the hotel and were warmly welcomed back. ... A friendly, small, clean hotel in an ideal location with a computer in the room.
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Submitted by Charles
A clean, comfortable hotel. The staff was very friendly and helpful. Breakfasts were delivered on time and were good.
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Submitted by Peter
Peter has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 91% value and his check-out with a 78% rate. |
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Submitted by Robert
Robert has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 61% rate. |
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Submitted by David
The hotel is difficult to find. The taxi took us to Residenza hotel approximately 3 blocks away. The only way we found it was to ask a gentleman at the restaurant, and he walked us to the door that we needed to ring. ... Great hotel! Excellent, helpful staff. ... The dollar exchange makes it a little more expensive, but the best hotel for the money of the three hotels we stayed at in Italy. ... Directions to the hotel, with instructions of how to get to the front desk. I was expecting a hotel entrance that was better marked. ... A hip, modern hotel with outstanding service. Sets itself apart from other hotels in terms of decor, privacy, and service.
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Submitted by thomas
good place
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Submitted by Georgina
Departure: When booking a taxi to take us to the airport, the hotel said it would cost 50euros. The taxi driver had a meeter running and we where then charged 60euros. not good ... Great location and value for money. Already planing our next trip to Rome
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Submitted by Ruiz
Ruiz has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 91% value and his check-out with a 61% rate. |
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Submitted by Alessandro
Very nice place. Sometime a bit noisy. ... Rome is an excessively expensive place to stay so value for money ration cannot be positive. ... Should eventually think about upgrading IT. A serious upgrade of existing MAC or change to PC should be definitely considered. ... Very friendly staff, nicely located, clean and functional rooms.
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Submitted by Timothy
THe hotel arranged a prompt and courteous pickup at the airport for us. ... The staff was wonderful; very helpful and friendly. We loved them. There were 'hidden' perks we never found out about like squash and transportation somehow only for some sort of 'club' guests. We loved the location but the room was really VERY small - nowhere to sit really and no place to put suitcases. I would return if i were by myself.
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Submitted by Edoardo
The room xs (my room) is too small ... Positive: tha Mac in the room Negative: the room size
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Submitted by Assam
The hotel reception is not like your typical hotel as you have to ring a buzzer to get in and then go up to the second floor to another door before you get to the reception area. ... Not your typical hotel.
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Submitted by Anthony
the rooms are terribly small ... too small to be enjoyable
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 89% rate. |
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Submitted by Anonymous
when we arrived, a little difficult to find the lobby, and hard to carry our luggages inside. that was the only problem we had. it is better to visit less amount of bags.
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Submitted by Anonymous
excellent. modern. clean
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 91% value and his check-out with a 78% rate. |
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 91% value and his check-out with a 78% rate. |
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 100% value and his check-out with a 78% rate. |
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Submitted by Anonymous
Indicate that there is only a shower and not a bath in the bathroom (It was not on the picture). ... Hosts are welcoming their guests very well. A little bit noisy due to the street. Close to Center City and to Borghese garden where you can easily go for a walk or a rest after a busy day.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 91% value and his check-out with a 78% rate. |
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 91% value and his check-out with a 61% rate. |
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 62% score, his arival experience with a 91% value and his check-out with a 78% rate. |
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Submitted by Anonymous
one of the reasons I chose to stay in this hotel is 24 hours free Internet access and use of a computer. However, the hotel failed to note that it uses Apple computer and not Microsoft which is what I use and accustomed to. I think that the hotel should note on its website what programs are available to its guests so that there are no surprises. ... I was surprised that I was not offered help with my bags at check out. I was also told that the taxi service that the hotel uses offered nice cars, such as Mercides and that the taxi ride fee from the hotel to the airport is set at a maximum of 45 euros (i.e. I would not pay more, but it could be less). Instead, the taxi was an average car and even though the meter showed less than 45 euros upon arrival to the airport, the driver still charged me 45 euros as if the fee was fixed. ... type of computer software used (as noted in my first comment above) ... Excellent location in exclusive neighborhood with easy excess to main tourist attractions, parks, and shopping, very clean rooms and amenities, good service, fairly high price, perhaps better suited for a business traveller.
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