FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 10am, Check Out before 10am. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, it is. We offer continental breakfast in our charming breakfast room.
• Can we settle the bill on arrival?
  Sure, you may settle the bill on arrival.
• Which languages are spoken at the reception?
  English, Spanish and Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 3 floors in total. The relais is housed on the second floor with lift.
• Are there quiet, private, romantic rooms?
  Yes, they are all quiet and romantic.
• Do the rooms/apartments have a terrace/courtyard?
  No, the rooms do not have a terrace.
• Do the rooms/apartments have a balcony?
  No, the rooms do not have a balcony.
• Do you have non smoking rooms/apartments?
  All rooms are non smoking.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, the TV is in every room and it has international channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there are telephone only for local calls.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Air conditioning is included in the rate.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we do have an internet point.
• Is there a swimming pool? When is it open?
  No, there is no swimming pool.
• Is parking or garage available?
  No, parking is not available.
• Where can we rent a car?
  You may rent a car at the train station.
• Which is the nearest airport?
  Roma Ciampino is the closest airport.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we do have a shuttle service for extra charge.
• Which is the nearest bus-stop?
  There are many stops at very meters from the house.
• Which is the nearest railway station?
  Roma Termini is the closest railway station.
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  Spagna is the closest subway.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is no fitness center.
• Are pets welcome?
  No, pets are not allowed.
• Is there a restaurant in the Property?
  No, there is no restaurant in the property.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can connect the modem from the rooms.