FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from midday, Check Out before 11am.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, breakfast is included.
• Is heating included in the price?
  Yes, heating is included in the price.
• Can we settle the bill on arrival?
  Yes, you may settle the bill on arrival.
• Which languages are spoken at the reception?
  English, Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  We are at the 3rd floor and we have the elevator.
• Are there quiet, private, romantic rooms?
  Yes, there are quiet and romantic rooms.
• Are linens and towels provided or do I need to bring my own?
  Yes, we have linens and towels are provided.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, the rooms have a terrace and courtyard.
• Do the rooms/apartments have a balcony?
  Yes, one room has a balcony.
• Do you have non smoking rooms/apartments?
  Yes, we do have non smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there are TV in the rooms.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a telephone with direct dialling in the rooms.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, we have air-conditioning and it is included.
• Is there a dining room where we could sometimes all dine together?
  No, there is no common dining room.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we do have an Internet point.
• Is there a swimming pool? When is it open?
  No, we do not have a swimming pool.
• Is parking or garage available?
  Yes, but parking is not included and is about 500 meters from the property.
• Where can we rent a car?
  You may rent a car close to the property.
• Which is the nearest airport?
  Fiumicino and Ciampino are the closest airports.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we do have a pickup service from the airport.
• Which is the nearest bus-stop?
  175 or 116 are the closest lines,the nearest stop is close to la Rinascente store on piazza san silvestro.
• Which is the nearest railway station?
  Stazione Termini is the main station.
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  Piazza Spagna is the closest subway stop.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  There is no fitness center but a jacuzzi is available.
• Are pets welcome?
  No, pets are not allowed.
• Is there a restaurant in the Property?
  No, there is no restaurant in the property.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you may have a wirless connection for free in the room.