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FAQs - Frequently Asked Questions


 
  • At what time can we check-in and out?
    All accommodations, Check In from 4pm until 7pm, Check Out before 10am. Please let us know in advance what time you intend to check in.
  • Is the price per room/apartment or per person?
    The price is for the apartment for 4 people. For the fifth person you must add an extra charge.
  • Is breakfast included in the price and what type of breakfast?
    No, breakfast is not included.
  • Is heating included in the price?
    Yes, heating is included.
  • Can we settle the bill on arrival?
    Yes, you can settle the bill on arrival.
  • Which languages are spoken at the reception?
    Italian and English.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    There are 9 floors with 2 elevators.
  • Are there quiet, private, romantic rooms?
    All the apartments are quiet and comfortable.
  • Are linens and towels provided or do I need to bring my own?
    Yes, linens and towels are provided.
  • Do the rooms/apartments have a terrace/courtyard?
    No, the rooms do not have a terrace.
  • Do the rooms/apartments have a balcony?
    No, the rooms do not have a balcony.
  • Do you have non smoking rooms/apartments?
    Yes, the rooms are not smoking.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
    Yes,there is a TV in every apartment. The satellite is on request.
  • Is there a telephone with direct dialling in the rooms/apartments?
    No, there is no telephone.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    Yes, there is air conditioning both in the living room and in the bedroom. It is always usable and it's free.
  • Is there a dining room where we could sometimes all dine together?
    No, there is no dining room.
  • Do you have an Internet/E-Mail point in the Property?
    No. But each apartment is provided with LAN and wireless connection to internet.
  • Is there a swimming pool? When is it open?
    No, there is no swimming pool.
  • Is parking or garage available?
    Yes, each apartment has a garage and it costs an extra charge per day.
  • Where can we rent a car?
    At Termini station or at the airport.
  • Which is the nearest airport?
    Ciampino airport is the closest.
  • Do you have a pickup or shuttle service from and to the airport?
    No, there is no pick-up service.
  • Which is the nearest bus-stop?
    Bus 105 which brings you to Termini Station.
  • Which is the nearest railway station?
    Termini is the closest railway station.
  • Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
    Metro A is the nearest one and the nearest stop is Manzoni. Otherwise you can reach both Metro A and B from termini.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    No, there is no fitness center.
  • Are pets welcome?
    No, pets are not allowed.
  • Is there a restaurant in the Property?
    No. but ther is a restaurant just nearby the building.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    Yes, there are Wireless or Lan connections.