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FAQs - Frequently Asked Questions |
- At what time can we check-in and out?
All accommodations, Check In from 4pm until 7pm, Check Out before 10am. Please let us know in advance what time you intend to check in. - Is the price per room/apartment or per person?
The price is for the apartment for 4 people. For the fifth person you must add an extra charge. - Is breakfast included in the price and what type of breakfast?
No, breakfast is not included. - Is heating included in the price?
Yes, heating is included. - Can we settle the bill on arrival?
Yes, you can settle the bill on arrival. - Which languages are spoken at the reception?
Italian and English. - How many floors are there in the building and do you have an elevator (lift) in the building?
There are 9 floors with 2 elevators. - Are there quiet, private, romantic rooms?
All the apartments are quiet and comfortable. - Are linens and towels provided or do I need to bring my own?
Yes, linens and towels are provided. - Do the rooms/apartments have a terrace/courtyard?
No, the rooms do not have a terrace. - Do the rooms/apartments have a balcony?
No, the rooms do not have a balcony. - Do you have non smoking rooms/apartments?
Yes, the rooms are not smoking. - Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
Yes,there is a TV in every apartment. The satellite is on request. - Is there a telephone with direct dialling in the rooms/apartments?
No, there is no telephone. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, there is air conditioning both in the living room and in the bedroom. It is always usable and it's free. - Is there a dining room where we could sometimes all dine together?
No, there is no dining room. - Do you have an Internet/E-Mail point in the Property?
No. But each apartment is provided with LAN and wireless connection to internet. - Is there a swimming pool? When is it open?
No, there is no swimming pool. - Is parking or garage available?
Yes, each apartment has a garage and it costs an extra charge per day. - Where can we rent a car?
At Termini station or at the airport. - Which is the nearest airport?
Ciampino airport is the closest. - Do you have a pickup or shuttle service from and to the airport?
No, there is no pick-up service. - Which is the nearest bus-stop?
Bus 105 which brings you to Termini Station. - Which is the nearest railway station?
Termini is the closest railway station. - Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
Metro A is the nearest one and the nearest stop is Manzoni. Otherwise you can reach both Metro A and B from termini. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, there is no fitness center. - Are pets welcome?
No, pets are not allowed. - Is there a restaurant in the Property?
No. but ther is a restaurant just nearby the building. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, there are Wireless or Lan connections.
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