FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before 11am. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  Price is per apartment per night.
• Is breakfast included in the price and what type of breakfast?
  No.
• Is heating included in the price?
  Yes, it is.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English, Italian, French, German and Spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The properties are located on the ground floor so no lift is necessary.
• Are there quiet, private, romantic rooms?
  Yes.
• Are linens and towels provided or do I need to bring my own?
  We provide bedsheets and towels.
• Do the rooms/apartments have a terrace/courtyard?
  Yes.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  Yes.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  There is a TV but only with Italian channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, a mobile phone is provided with the flats for private use.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is and it is included.
• Is there a dining room where we could sometimes all dine together?
  Each apartment has its own dining room.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  It is possible to park in the area, free of charge.
• Where can we rent a car?
  You can rent a car close to the property.
• Which is the nearest airport?
  Ciampino Airport.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we can arrange it.
• Which is the nearest bus-stop?
  Stop Sempione, bus n. 90.
• Which is the nearest railway station?
  Termini Railway Station.
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  There is no subway stop nearby.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  No, but there are many in the area.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.