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FAQs - Frequently Asked Questions
 
  • At what time can we check-in and out?
    All accommodations, Check In from 3pm, Check Out before 11am.
  • Is the price per room/apartment or per person?
    The price is meant per room per night.
  • Is breakfast included in the price and what type of breakfast?
    Buffet breakfast is included.
  • Can we settle the bill on arrival?
    Yes, you can.
  • Which languages are spoken at the reception?
    We speak Italian, English, German, French, Japanese and Greek.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    The building has 6 floors and there are 2 lifts.
  • Are there quiet, private, romantic rooms?
    Yes, there are. The hotel is surrounded by a park so the rooms are very quiet.
  • Do the rooms/apartments have a terrace/courtyard?
    Yes, about 40 rooms have a terrace.
  • Do the rooms/apartments have a balcony?
    Yes, there are 10 rooms with a balcony.
  • Do you have non smoking rooms/apartments?
    Yes, most rooms are non smoking rooms.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
    All rooms have international satellite TV.
  • Is there a telephone with direct dialling in the rooms/apartments?
    Yes, there is.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    Yes, there is and it is included in the price.
  • Do you have an Internet/E-Mail point in the Property?
    Yes, there is an internet point and all the hall and lobby have free wi-fi internet.
  • Is there a swimming pool? When is it open?
    No, there is not one yet but we are opening one next year.
  • Is parking or garage available?
    Yes, there is and a free garage available.
  • Where can we rent a car?
    You can rent a car in the city.
  • Which is the nearest airport?
    Fiumicino is the nearest airport.
  • Do you have a pickup or shuttle service from and to the airport?
    Yes, we do and it is on request.
  • Which is the nearest bus-stop?
    The nearest bus stop is about 100 meters from the hotel.
  • Which is the nearest railway station?
    FM3 is the nearest train station and it is about 500 meters away.
  • Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
    Cipro stop is the nearest subway stop.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    No, not yet but we will have one from next year.
  • Are pets welcome?
    Sorry, pets are not welcome.
  • Is there a restaurant in the Property?
    Yes, there is.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    No, it is not possible to connect to the Internet from your room.