FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from midday, Check Out before 11am.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, breakfast is included.
• Can we settle the bill on arrival?
  Yes, but not the extras.
• Which languages are spoken at the reception?
  English, Spanish and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are three floors and the lift.
• Are there quiet, private, romantic rooms?
  Yes, all rooms are quiet and romantic.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  No, they don't.
• Do you have non smoking rooms/apartments?
  Yes, we have.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  There is a centralized seasonal air conditionig system. No extra charge requested.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Yes, upon an extra fee. The hotel has an arrangements with a garage nearby.
• Where can we rent a car?
  At the railway station.
• Which is the nearest airport?
  About 30 min, with train or car.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, on request only.
• Which is the nearest bus-stop?
  It's only 50 metres far away.
• Which is the nearest railway station?
  5 minutes by foot.
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  It's just 100 metres.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there isn't.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.