Travellers Reviews
Submitted by Catherine Evans, Huddersfield, United Kingdom
The lady on Reception when we arrived was extremely helpful and friendly and gave us lots of information on where to eat, shop, go sight-seeing and how to get around using public transport.
However - our voucher stated that we had a jacuzzi but it turned out that we only had a shower. We also booked a 'deluxe' room and were told that these were more spacious than standard rooms. We thought they were pretty small so I would love to see how big a standard room is!
They also had no irons or ironing boards available to use in the room - you had to send any clothes you wanted ironing out of the hotel for pressing - this was pretty inconvenient if you wanted something doing last minute. There was also no electrical sockets in the room for my hairdryer - but as it turned out, the hairdryer provided by the hotel in the bathroom was one of the best I have ever used!
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We were checking out during the powercut that affected the whole of Italy and I was extremely impresesd by how the man on the reception coped with the chaos. He was absolutely hilarious and I did wonder at some point whether I was in an episode of Fawlty Towers! brilliant! the staff certainly made the stay for us.
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The hotel is in a great location just off Piazza Barberini so Metro is 2 minutes from the front door and most of the sights and shops are walking distance. The rooms are on the small side but very nice. The lady on Reception when we arrived was extremely helpful and friendly and gave us lots of information on where to eat, shop, go sight-seeing and how to get around using public transport.
We checked out during the powercut that affected the whole of Italy and I was extremely impresesd by how the man on reception coped with the chaos. He was absolutely hilarious and I did wonder at some point whether I was in an episode of Fawlty Towers! brilliant! the staff certainly made the stay for us.
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Contact Catherine now!
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Submitted by Sissel Lund-Katz, Merion Station, PA, Zip 19066, United States
A marvelous hotel with wonderful staff and restaurant.
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Submitted by Norman Walker, Mechanicsburg, PA, United States
This hotel was outstanding! The staff was more than accommodating in making recommendations, reservations, calling for taxis, helping with directions, etc. The staff was very friendly.
The rooms were spotless and the bathroom was beautiful! No small touch was overlooked. Just perfect.
We can't say enough good things about our experience at this hotel. We would highly recommend it to friends travelling to Rome.
The location was fantastic, as it was a 5 minute walk to the Spanish Steps and about 7 minutes to the Trevi Fountain. We were very pleased with the location, and it was set back off of the main streets so the traffic noise was not an issue.
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The staff at the Ottocento go above and beyond the call of duty to ensure that your time at the hotel with them is a wonderful experience, and they do everything in their power to ensure that your visit to Rome is enjoyable as well.
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A charming hotel with a superior staff, spotlessly clean rooms, large bathrooms. Beautiful ambience throughout the hotel. The breakfasts were a wonderful way to start our day! We can't say enough good things about this hotel. Cannot imagine staying anywhere else whenever we do return to Rome!
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Submitted by Kirill Tsutskarev, St.Petersburg, Russia
Kirill has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 89% rate. |
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Submitted by Lauren Leinhaas-Cook, Glen Allen, VA 23059, United States
The Restaurant Rossini attached to the hotel is absolutely amazing!
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Quaint boutique hotel on charming side street, very near The Spanish Steps and within easy walking distance to all places of interest. Don't miss the Restaurant Rossini, especially the Gnocchi al Pesto!
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Submitted by David Zook, Golden Valley, United States
The staff at Albergo Ottocento were exceptionally helpful & polite. We enjoyed all of them - they made our stay special!
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Submitted by m stratton, london W6 0ua, United Kingdom
Albergo Ottocento is a lovely little hotel in a very convenient location. Our only disappointment was the air conditioning. We complained that it was not working but were told that it was. It certainly did not make an impression on the temperature. At the height of summer this would be a serious problem as our room was in the front of the building and the road below was quite noisy so leaving the window open would mean a noisy night. One other point - your website said there was a roof garden - this was not open during our stay although we did go and see it.
Apart from that it was excellent.
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Very helpful - they kept our bags during the day and we were able to use the bar before we left for the airport.
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The roof garden has no views over Rome - just the street below!!
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Small boutique style hotel in the heart of Rome with a very friendly atmosphere. Highly recommended.
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Submitted by Martha Sowers, Tucson, United States
Perfect location, easy to find. Staff very busy but also very pleasant and accommodating.
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The only thing missing was the roof-top dining that we expected and jacuzzi didn't work but we didn't miss them.
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The hotel is in the perfect location to visit Spanish Steps, American Embassy, Trevoli Fountain and other sites. We walked to everything but the Vatican from our hotel. The accomodations are large, clean, and quiet. The staff very helpful and pleasant. I hope to return.
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Submitted by Margaret Heinicke, San Francisco, United States
Great location, personal service. Very small rooms by American standards, but comfortable and quiet. Delicious breakfast.
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Submitted by Patrick Donnelly
Staff very friendly and helpful
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Staff very friendly. Excellent breakfast
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We had to leave our luggage for some time after checking out. The staff actually suggested leaving it with them. Retreiving it was no problem thanks to a most helpful and welcoming staff. We will stay there again on our return to Rome. The location was excellent for all the major sites and for restaurants.
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A very central location. Friendly and welcoming staff.Bright and clean. Good value for money.
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Submitted by Anne
hair dryers are provided
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The hotel was lovely and in a perfect location. The double room was clean and tastefully decorated. The breakfast was more than adequate and the dinners in the restaurant were among the best we had in Rome. The desk clerks were very professional but friendly and helpful, giving us good sightseeing tips and arranging car service. We thoroughly enjoyed our stay at Albergo Ottocento and would definitely stay there again.
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Submitted by Hiroyuki
I heard that your restaurant is very good even though I could not try as it was closed during my stay.
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Very friedly and cooperative customer service
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Submitted by richard
Great hotel. Great location.
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Submitted by Douglas
Very nice hotel. Staff very friendly and wonderful breakfasts!
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Submitted by Anne
Anne has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 78% rate. |
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Submitted by William
good value for such a central location
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Submitted by peter
hotel arranged for a car to meet us and transport us to the hotel - this all worked out very well.
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hotel was very clean, staff was very helpful.
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the rooftop bar was not operational yet, but the space was available to bring your own drinks, and sit up there.
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good location, helpful staff, good value.
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Submitted by Jerry
Jerry has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 91% value and his check-out with a 78% rate. |
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Submitted by Josephine
Extremely efficient website and very nice
hotel.
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Restaurant attached to hotel is particularly
good in the best tradition of fresh, tasty
Roman cooking.
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Again all very efficient.
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I don't remember the restaurant facilities
being mentioned.
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Convenient, personal, good value.
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Submitted by Allan
Patricia was very courteous and friendly. Her smile definitely is an asset to your organization.
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My only concern was the size of the room and it was quite small. I loved the location, but would need to upgrade to a larger room or find other accomodations in the future.
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We got serenaded by the person at the front desk. Entertaining!
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I would just caution them about the size of the room. Otherwise, everything was perfect. The breakfast is great, including scrambed eggs and many other selections of pastries, yogurt, fruit,etc. The cappucino that is made to order is wonderful and everyone is extremely friendly.
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Submitted by James
We arranged through the hotel,a limosine service which picked us up on time and was very polite and efficient
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We found this hotel charming and well run.. The staff where always very helpful and friendly. Anny tour or travel arrangements we asked for were made with ease. The location was perfect, located on a quiet street minutes from the Spanish Steps and Via Venito
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Submitted by John
A lovely hotel on a quiet street but very close to all the main attractions in Rome. Very helpful staff
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Submitted by Frank
What could be better is tourist information at the hotel desk like opening hours of the museum, reservation of museum tickets, a plan of public transports, a map of rome as we got it from the tourist office, a good sign could have been a reduction for our 7 and 11 year old children, more coffee or tea for breakfast without extra bill - nevertheless it was a beautiful holiday at rome
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airport connection by bus, train or taxi
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a nice and calm hotel good situated within rome to get everywhere by metro or foot
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Submitted by Russell
Greated by name as soon as we walked through the door
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Lovely hotel
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The bar/room serived is not available 24hr, particularly relevant when there is no tea/coffee facilities in the rooms
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Submitted by eric
Everything ready for us, welcoming staff.
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The room was small compared to other properties we visited during our 18 day Italian vacation. There was only 18-24 inches around the bed and no storage closet. That said, the bed was the best we had anywhere. The air conditioning was perfect and the room was very quiet despite the proximity to Piazza Barbarini and the Spanish Steps. The buffet breakfast was among the best we had anywhere. Location is perfect although being at the top of the Spanish Steps meant a lot of climbing especially after dinner. The hotel is 5 minutes from the Metro in Barberini Square which made it easy to get across the city quickly and inexpensively.
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GO THERE....IT IS A KNOWN QUANTITY AND WE WOULD STAY THERE AGAIN.
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Submitted by Patricia
The hotel is clean and private. The staff very polite and hlepful. The rooms were very nice but I would not describe them as spacious - they met our needs.
Air conditioning was not available to us but since we were on a quiet street we could open the window for a breeze.
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Charming, clean and situated in the center of the city. Extremely helpful staff.
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Submitted by Wolfgang
Wolfgang has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 74% value and his check-out with a 78% rate. |
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Submitted by Felipe
A Good Hotel, with a friendly and helpful staff and a great location.
Rooms are small, but wel equiped and perfectly maintained.
I will go again if I visit Rome in another trip.
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Submitted by Ida
The hotel is lovely--they went out of their way to be hospitable, providing information when necessary, also dealing with some additional questions and requests we had.
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The rooms in actuality were smaller than portrayed on the web. I understand that if you show rooms, you will show your deluxe and superior rooms, but they should be a bit more forthcoming.
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My expectations of travel in Italy were from before the introduction of the Euro, when the value for American was much better,. This isn't their fault, just reality.
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a lovely quiet hotel in the most accessible area of Rome--difficult for taxis to get to, but that's what you pay for. Cozy and comfortable with attentive staff. Nice breakfast, with so so coffee. Clean with all modern facilities in the bathroom. Not too much closet space, however.
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Submitted by Graham
Arrival experience was very satisfactory.
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The hotel bar staff were not prepared and mostly appeared flustered and unable to cope with the simplest of orders - I always had to ask reception for someone to serve us drinks - a bar man was never available. Eventually someone turned up, but they took a long time preparing the drinks we ordered. On one occasion we were refused a particular wine because a bottle was not already open !
This is an area in which the hotel needs to improve.
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A very comfortable hotel in a good location.
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Submitted by Anonymous
The staff at the hotel was wonderful.
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Arranged for a taxi to airport, very helpful. Arranged for early breakfast, very helpful.
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Maybe the website undersells the really great location of the hotel a bit.
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Wonderful location, great room, great staff, should stay there (I've handed out cards of the hotel already).
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Submitted by Anonymous
It was absolutely lovely.
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Submitted by Anonymous
small hotel, friendly staff, good central location
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Submitted by Anonymous
There were four of us traveling together and our luggage did not make it on our flight from Paris to Rome. Magdalena checked us in and and when she found out our luggage was not with us, she offered to call the airport to make sure it would get to the hotel. It was there by the next morning - all four bags. We really appreciated her help!
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My wallet was stolen while in Rome. Patrizia helped so much by calling the credit card companies for me during a time of great stress. My husband and I are so grateful for her helpfulness.
All of the staff at the Albergo Ottocento were wonderful, so polite and personable. All four of us enjoyed our stay and will stay there again when we return to Rome.
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Nicola was his cheerful self, even at 5am when we were checking out!
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The location of the hotel is wonderful! We were so glad to have found such a great hotel. Also, the hotel arranged service for us to and from the airport, which was a nice feature.
We were in room 201 and loved the size of the bathroom and the whirlpool tub.
I just wish the rooms were a little bit bigger, but I understand that space is limited in Rome.
We were very happy to have the breakfast each morning also, to start our day. Am glad it was included in the price of the room.
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Great location in Rome, wonderful, helpful staff, very clean. Whirlpool bath is a plus, breakfast buffet is a great thing to have when starting your day. Rooms are a little small, but that's the way it is in Rome.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 83% value and his check-out with a 78% rate. |
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 91% value and his check-out with a 78% rate. |
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Submitted by Anonymous
We booked new years eve dinner at the hotel's restaurant. While the meal was fine, there were a number of families with small children some of whom were very noisy. We feel that we should have been advised that this would be the case so that we could make a decision if that was what we wanted. As it was the atmosphere of the evening was akin to a trip to MacDonalds
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 70% score, his arival experience with a 91% value and his check-out with a 78% rate. |
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Submitted by Anonymous
we arrived early and were pleased to find that the rooms were already available before the usual check in time.
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we found the bar area to be disappointing.
Twice there was no-one there to serve us and it wasn't used much by any of the guests,in fact it was always deserted and a little unwelcoming.
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Staff were very helpful in srranging a taxi for the airport.The fixed price quoted was reasonable.
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Submitted by Anonymous
shower instead of a jacuzzi tub , but we didn't complain as in the end this wasn't important to us
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restaurant on the roof wasn't available , despite beautiful weather. This was a mean reason for me to choose for this Hotel.
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good but , as everywhere in Rome , expensive . Excellent location , very friendly. Rather simple breakfast, but this has probably more to do with us being from Belgium an used to eat a lot more and better
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Submitted by Anonymous
The hotel said they had a problem with the room (a deluxe) and we agreed to their proposal to have a standard room for the first 2 nights and suite for the last night plus 10% off meals in the restaurant and a bottle of champagne although the receptionist later denied she had offered this. However this was provided by another receptionist.
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The roof garden was not available for breakfasts or drinks at some other times. It appeared to be used for private parties rather than the benefit of hotel guests. Being high season this was surprising and disappointing since it was one reason for booking this hotel.
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Quality car booked by the hotel to return to the airport picked us up on time.
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Standard rooms rather small.
Apart from one receptionist, the other two receptionists were very good as were all other staff.
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A clean hotel in an excellent, quiet location close to good shops and the metro. An ideal location for seeing Rome. Food and service in the restaurant very good. Suggest to get the hotel to book a car to pick you up on arrival. Taxi drivers at the airport try and fill the taxis with say two couples and still charge each couple the full price!
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Submitted by Anonymous
Staff was not very helpful in recoommeding restaurtants in the area other than pushing ther own.
We were very disappointed that they would not serve breakfast on the roof restaurant.
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