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Hotel Marco Polo
 
 
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Guest Rating

 
77%
732 guests and 36 review
Selected for you!
We have personally
visited and selected
it for you in 2004!*

Travellers Reviews


Submitted by Alan Wyke, Middlsbrough, United Kingdom

Allowed to leave baggage at hotel due to late flight out.
Rating 83%


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Submitted by barry Dutton, Walsall, United Kingdom

Shown to room and given all relevant information. Map of rome provided.
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The checkout went very smoothly my bill was ready on time, in addition as we were leaving in the afternoon our overnight bags were stored for so as we could collect them later.
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The very good transport links especially the metro.
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A small friendly hotel in a wonderful location for seeing all the main attractions of Rome.
Rating 89%
Submitted by Helle Dyhr, Svendborg, Denmark

Friendly and good arrivel experience.

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Nice stay.
Friendly and very nice staff, and the owner even showed us a nice place to eat and took us for a walk in the neigborhood.
Clean rooms and nice rooms.
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Professionel check-out.
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No.
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I would recommand the hotel - and ask my friend to look on the internet - the website is good and informative.
Rating 83%
Submitted by nilamani barua, Leeds, United Kingdom

The direction to the hotel can be clearer. For example via marghera is just opposite to the Termini station. There is no need to turn right.
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Our short stay in the hotel was pleasent and we have no reason to complaint.
Rating 80%
Submitted by LARS WIKSTROM, Falun, Sweden

Very good: Helpful staff, nicely located close to termini/metro
Worse: Very small and crowded breakfast room, difficulties getting hot water from shower.
Rating 74%
Submitted by Shirley Bowley, Thornby, Northamptonshire, United Kingdom

The room was fine with the exception that the detail outlined tea/coffe making facilities in the rooms which was not there.

This information needs updating.
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Basic but satisfactory. Great central location for a long weekend of sightseeing
Rating 72%
Submitted by Victor Carlo, San Juan, Puerto Rico

A little smaller and older than expected.
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The descriptions and images of the website were generally met, but the space was a bit smaller and the the hotel not as well kept as I expected from the images.
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It was fairly common that the elevator was not working.
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Just comfy and clean enough to spend a few nights if you are in a budget.
Rating 65%
Submitted by John Kinsella

We did not use the directions provided. We just got a taxi.
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We were extremely happy with our stay in Marco Polo. We were not expecting such a good service.
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Excellent value for money. Staff extremely helpful and friendly. A hotel I would recommend to a friend. If I return to Rome I will stay there again.
Rating 90%
Submitted by Gerardus van Hees

De eigenaar heeft de moeite genomen om op ons verzoek per e-mail 3 separate beden te plaatsen.
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De ligging van het hotel t.o.v. het openbaar vervoer en de culturele bezienswaardigheden zijn uitstekend.

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Redelijk goed hotel met een acceptabel Prijs/kwaliteit verhouding.
Erg vriendelijk en behulpzaam personeel.
Cleaning van de kamer zou beter kunnen.
Als je hier doorheen kunt kijken is dit hotel een aanrader voor kort een niet al te lang verblijf.
Rating 80%
Submitted by John

It was very handy and better standard than i expected.
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Handy clean and helpful
Rating 94%
Submitted by Klaus

The receptionist did an exceptionel good job and took time to explain us a lot regarding our stay in Rome.
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Breakfast seemed a little poor,- occassionally the bread was from the day before and occasionally not enough coffee. Also I think real juice should be provided.
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Nice that it was possible to store luggage at the hotel after actually checked out.
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Nice and proper place very close to the Termini main station and buses.
Rating 89%
Submitted by Wilma

Convenient location, very friendly staff, and very clean rooms. I would definitely stay there again.
Rating 89%
Submitted by Denise

Denise has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 78% rate.
Rating 89%
Submitted by Judith

N/A
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good location, clean , got what we paid for
Rating 83%
Submitted by Stephanie

The hotel were extremeley friendly. Rooms smelled a bit fusty but overall good value for money.
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Good value for money apart from room smelling fusty
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I would describe the hotel as great value for money if you don't want to spend a fortune on a more central hotel. Everything was within walking distance as well which was a real plus!
Rating 77%
Submitted by Roger

Roger has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 83% value and his check-out with a 61% rate.
Rating 75%
Submitted by Wim

Nice hotel in Rome, no nonsense but for a weekend trip just right enough. It's position is especially good because it is near the train, metro and bus station. If you like to walk, the old sites are within walking distance as well.
Rating 74%
Submitted by Victoria

Victoria has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 66% value and his check-out with a 78% rate.
Rating 74%
Submitted by Marc

The room was a double room with four beds cammed into it to make it a family room. It was too small and the facilities in it were of a very poor quality. ie. the shower was so bad as to be almost useless and there was very little hot water. The staff were notified of this but did nothing about it.
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The bags were kept at the hotel on our last day before we departed to the airport. They were left in the hallway at reception. I would have preferred a secure room to be used for added security.
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The lift is too small and can't take any number of passengers and luggage. Not much good when there are five in your party including small children and the lift can only take three.
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Poor. Stay somewhere else.
Rating 57%
Submitted by Diana

no.
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Everything was great, except the room. The staff was nice and helpful. I love Rome.
Rating 57%
Submitted by Anonymous

The chamber and the bath were not cleaned each day.

The chair in the chamber was broken.

Breakfast was with lots of choice.

It was not this way hygienical in the breakfast room. Example: the milk pot was always completed and has never been cleaned and the dirt barge was not emptied each day.
Rating 89%
Submitted by Anonymous

Everything went smoothly.
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The only problem we encountered was an unreliable device in the lavatory. This device twice poured the contents of the sanitary bowl onto the floor. But the staff fixed the device rapidly on both occasions.
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Brilliant location, surprisingly quiet and clean enough. Rooms are smallish but offer good value for the money spent.
Rating 89%
Submitted by Anonymous

Very welcoming after a tiring journey.
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A very nice hotel that is also very handy for access to all transport facilities to enable easy access to both the whole town and the surrounding area.
Rating 89%
Submitted by Anonymous

The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 91% value and his check-out with a 89% rate.
Rating 89%
Submitted by Anonymous

I cannot really comment on the directions that you gave me because I had made arrangements with the hotel to have a taxi/shuttle to pick us up.
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#9 - There was no pictures of the family room on the webste.

We all found that the 'family' room was small. Hardly any space to move and hardly any room to put your luggage.

We found the room very clean.
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I think it should be mentionned that the hotel is not on a main floor.
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I would tell them not to expect a 4-5 star hotel but that it is clean and that the people are very nice. I would mentionned that the hotel is not on the main floor. I would let them know that the hotel is close to the train and bus station. I would let them know that if I was to go back to Rome, it would not bother me to stay there again.
Rating 81%
Submitted by Anonymous

Our bathroom light wasn't working and they promptly replace the bulb
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Very nice location to access train, subway and bus.
Parking space available
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Good and assorted breakfast, nice clean and comfortable beds, quiet location.
Staff very polite and helpfull with information about buses #, or subway.
Willing to give information about places.
Rating 80%
Submitted by Anonymous

The guest has left no specific comment, however has rated the overall satisfaction rate with a 70% score, his arival experience with a 100% value and his check-out with a 61% rate.
Rating 78%
Submitted by Anonymous

3rd Floor Hotel.
Fortunately the elevator was in working order!
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Some confusion with the Credit Card system which was resolved eventually.
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The Hotel is very well positioned but is on the third floor. Not recommended with persons with any mobility restrictions.

Dining room very small. Be prepared to wait for a table at peak times.
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Very well poitioned in the centre of Rome with easy access to the trains and buses.

Good value and with a adequate breakfast provided.(Very small dining room but adequate)

Rating 74%
Submitted by Anonymous

The guest has left no specific comment, however has rated the overall satisfaction rate with a 70% score, his arival experience with a 83% value and his check-out with a 61% rate.
Rating 72%
Submitted by Anonymous

ON the third floor, requires walking up or a very small elevator that will hold only 3 persons(no luggage) or 2 persons with one bag each.
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sufficient for a quick overnight stay.
Rating 72%
Submitted by Anonymous

The first room allocated to us on arrival was approximately 1.5 metres from the reception area. This meant that for the whole of our first night (Saturday) we hardly got any sleep because of the busy reception area. The room was changed at request on the Sunday.
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Typical big city hotel, small rooms, no daylight.
Rating 71%
Submitted by Anonymous

The guest has left no specific comment, however has rated the overall satisfaction rate with a 66% score, his arival experience with a 83% value and his check-out with a 55% rate.
Rating 69%
Submitted by Anonymous

The room was clean and nice, but the hotel was extremeky noisy - we hardly could fall asleep before 11 pm
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lots of noise
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more money than it's actually worth
Rating 63%
Submitted by Anonymous

the breakfast room only has 4 very small tables and eight chairs, so it is really crowded. I only had breakfast once because there were no tables free.I would consider this a 2 star hotel because of this and the fact that there is a sink in the breakfast room with dirty cups in it.
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a fair enough 2 star hotel
Rating 61%
Submitted by Anonymous

The guest has left no specific comment, however has rated the overall satisfaction rate with a 33% score, his arival experience with a 83% value and his check-out with a 61% rate.
Rating 58%
Submitted by Anonymous

The room was supposed to be double room but it was extremely small and narrow to move around. We insisted that they give us a different room which they did next day.
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It certainly is not 3 star according to our experience of 3 star hotels in other cities.
Rating 45%

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