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| |  | Traveler Reviews for Madrid |  |
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Via Mario de' Fiori 93, Rome, 00187
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| Guest Rating | |
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84%
805 guests and 67 review |
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| | Selected for you! | |
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| We have personally
visited and selected
it for you in 2003!* |
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Travellers Reviews
Submitted by David Scott, Farmington Hills, MI 48331, United States
Wonderful staff greeted us warmly, took care of our luggage and even gave us maps and tour information of Rome.
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Our room was spotless. It was large and very adequate for our family of five. Hotel Madrid was exactly what we were looking for - a charming hotel located on a quiet street but within walking distance to shopping, restaurants and historical sites such as the Trevi Fountain and the Spanish Steps.
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They are in the middle of renovations and adding additional accomodations. Our room must have been recently renovated as it was just beautiful.
Much more than a continental breakfast was offered - several types of meats, breads and pastries, hard boiled eggs, scrambled eggs, cereals, juices, fresh fruits, great coffee.
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Quaint, comfortable, friendly hotel hidden on a quiet street yet within walking distance of the hustle and bustle of Rome.
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Submitted by SAYAKA ADACHI, Meguro-ku,TOKYO, Japan
SAYAKA has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 100% value and his check-out with a 100% rate. | |
Submitted by john giuliani, Redding, CT, United States
Excellent room, service, helpfulness,cordiality.
No doubt all these amenities were increased because of the off season stay.
I could find no fault with Madrid and staff. I look forward to returning there
Fr John B. Giuliani
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My room was an inner room and as quiet as a monastery. Spacious. The bathroom is execellent. I felt luxury at ordinary prices
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Arrainging a cab to the airport for less the going cost. A superb driver
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The off season benefits
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Simply: Stay at the Madrid! No better find for your money and expectation
(I've been to Rome over a dozen times)
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Submitted by Marianne Meyers, Lawrenceville, NJ 08648, United States
We took a chance and selected this hotel only by the internet description - It was even better than we had hoped. The staff was terrific - friendly, helpful, polite and knowledgeable about Rome. Breakfast on the roof terrace was lovely and our rooms were perfect. Five of us stayed in a suite and were quite comfortable. Oh, and the bathroom was quite large and modern. Most important however was the location! We were within easy walking distance of everything. Although we were right by the Trevi Fountain and Spanish Steps, we were on a side street so it was quiet as well. We will definately stay here again!
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Highly recommend. Lovely hotel with a great staff and in a perfect location. Relatively inexpensive for the area as well
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Submitted by Elizabeth Booth, Pensacola, United States
We loved the roof top breakfast area, and the location is perfect.
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They were very helpful. We needed to get to a bus for a cruise ship, and they helped my two sons handle the check out, and the taxi arrangements.
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The staff was exceptionally helpful to us, and we couldn't have asked for more.
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A charming little hotel located on a pretty side street, but within blocks of the beautiful Spanish Steps. Despite proximity to heavy tourist area, the hotel offered visitors a more personalized view and feel for the ancient city of Rome. Romantic views from the terrace where you can eat your complimentary breakfast and sip your Italian cappuccino, and all at a great rate!
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Submitted by Ghislaine Carre, Montreal, Canada
The staff was extremely helpful and welcoming.
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We've stayed in may places in Rome. This was by far the best: Quiet, clean, very confortable, lots of room, incredible location, great value, helpful and friendly staff.
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Submitted by Jay Knerr, Berlin, MD 21811, United States
A wonderful Hotel with an excellent location. Very easy walk to all of the major sites. The roof top breakfast room is very enjoyable in the morning with a nice selection of foods. The staff is quite pleasant and extremely helpful with any questions or issues you might have.
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Submitted by Bari Amols, Ormond Beach, United States
We did not need the directions, we arranged for pick up service from the airport to the hotel. Everyone was very helpful, and the breakfast was very nice.
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It was a great place to stay. The location was perfect. My family enoyed themselves.
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Submitted by Deborah Rainey, Newtownards BT23 4GL, United Kingdom
very swift and efficient check in. Room was ready for our arrival.
There was a member of staff to help with the luggage which was appreciated after our journey.
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The room was basic but spotlessly clean and the bathroom was beautiful and a large size for a city hotel.
The breakfasts were well worth getting up for.The buffett style breakfast was freshly prepared and the choice was good.
The coffee was excellent but there was also a varied choice of teas. it was served in a lovely little roof top terrace which was peaceful and had lovely views over Rome and st Peters.
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The hotel staff had organised our taxi to the airport which arrived promptly and charged the going rate 40 euros.
The bill was ready for checkout and the price to pay was the price quoted on request.
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The hotel was located on a quiet side street yet minutes from the Via del Corso and Spanish steps and Trevi Fountain.
It was a small city hotel but as good as any larger 5 star hotels I have stayed in.
it also felt very safe which was a big plus for any city stay.
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A well situated bed & breakfast city hotel that more than met the needs of a short city break.
The rooms were clean and the bathroom excellent.( shower very good)
The breaksfasts were as good as any in a 5 star hotel and served in a lovely Italian rooftop terrace.
The hotel was so convienent that I dont think i would want to stay anywhere else when visiting Rome
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Submitted by Patricia Alexandrou, anthoupolis, nicosia, Cyprus
Patricia has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 91% value and his check-out with a 78% rate. | |
Submitted by kevin shanahan, New York, United States
Staff were extremely helpful in checking us in and getting us settled into our rooms. The accomodations were larger than expected.
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Accomodations and service were outstanding. I would not hesitate to recommend this Hotel to other travellers, or to return myself.
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Staff were very helpful in preparing us for departure and in getting us out of town prior to the start of a National Transportation strike the morning of our departure.
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The location could not be better.
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A good value in a great location with a helpful staff.
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Submitted by Richard Reinkall, Chicago, United States
Toliet did not work correctly. The shower did not work. We would stay at this hotel
again. This hotel should be fated a two
star.
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Submitted by James Downes
Everything was great, would stay there again
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No
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It is very nice, very well located
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Submitted by Gregory Feld
We were very happy with Hotel Madrid! After staying in Venice at nearly four times the price, we didn't expect much of the Hotel Madrid, but were very pleased. The location is perfect. The rooms were very clean, brand new, and quiet, and the price was great. We had what I would call a mini suite. It included one room with two daybeds and a built in desk, a second room with a kingsize bed, and a large, spacious bathroom. Each room had a nice window with double shutters for noise/light control. The staff was very pleasant and helpful. We'll definitely stay at Hotel Madrid again.
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See comments above (question 10).
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Submitted by Frederic Paeps
Great location, in the very heart of the city, in a quiet street packed with high-end fashion boutiques and some excellent restaurants
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Submitted by Paul Sheehan
Excellent rooftop dining area for breakfast with a view of the city rooftops.
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Good value. Good service. Brilliant location.
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Submitted by Antonio
no
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The hotel is in a great location, the hotel is very clean, the rooms are very spacious and clean and the hotel staff is very courteous and helpful. We had a great stay at Hotel Madrid.
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Submitted by sarah
excellent. great location. great hotel. very clean. kind and helpful staff. would definetly stay at this hotel again
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Submitted by Ronald
Hotel Madrid arranged for a transfer from
the seaport in Civitavecchia. The driver
was courteous and professional. Our room
was ready for us when we arrived.
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Hotel Madrid was in an ideal location. The
staff was attentive and courteous. The tour
company they recommended was professional
and well worth the price. The roof garden
restaurant was a beautiful place to relax
and enjoy a delicious breakfast before a
busy day of touring Rome. I highly
recommend Hotel Madrid to anyone!
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Hotel Madrid was perfect for its location,
comfort, security, and staff courtesy and
attentiveness.
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Submitted by Michael
Very Friendly and well positioned for most of the attractions in the city.
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Submitted by Michael
Very welcoming and efficient, and provided maps and an orientation of where the hotel was situated in respect to the major tourist sites.
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For people interested in shopping, as we were, and as I am sure a lot of people who travel to Rome are, this hotel offers the perfect location.
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Excellent location, good price, friendly, helpful staff and I would definitely recommend it! I plan to use the hotel again for my next trip to Rome.
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Submitted by Teresa
The receptionist was very nice and FUNNY! He spoke very good English and we had a wonderful conversation with him while waiting for a transfer.
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The room was spacious with very high ceilings. Had a very European feel to it. The bathroom was all blue tile and very pretty. My children loved the 'tiny' elevator and the breakfast on the rooftop garden restaurant was fabulous. Our room had two twin beds in one room and then a King size bed in the adjoining room. The beds were spacious and confortable. We were worried about a very small room for a family of four, but were pleasantly surprised with the space.
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The hotel is located exactly 2 blocks from the Spanish Steps and is very central to walking to sights, such as the Trevi Fountain. It may be a bit higher cost wise, but for Europe and it's location, very worth the price! We didn't even use a taxi, we just walked everywhere.
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The room was well airconditioned, very clean, and had a wonderful 'quaint' feel to it. It is located on a very narrow Rome street, and you step out right in the heart of the city. Absolutely 'charming'.
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Submitted by Deborah
I cannot comment on the directions because we had arranged for a driver to bring us to the hotel, but he had no problem finding it.
We arrived very early in the am and our room wasn't ready. The hotel staff was very accomodating and provided us with facilities to 'freshen up' until our room was ready. We went for a short walk and upon our return we were shown to our room and to our surprise, our bags had already been delivered to our room.
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We were very pleased with the accomodations and the breakfast. The room was very spacious for a family of five. However, we were most impressed with the staff. They were most helpful and entertaining.
Of all the hotels we stayed in Italy, this hotel had the most accomodating and friendly reception staff which was very welcoming to a family traveling with young kids in a foreign country. I'm glad that Rome was our first stop.
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I don't recall what was on the website. We basically used the hotel to sleep and to eat breakfast. Both were provided.
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The Hotel Madrid is very conveniently located near the Spanish Steps and within walking distance to most of the sights in Rome. There is great shopping and restaurants very close by. It is a European style B&B and the breakfast - in a charming glass enclosed veranda with a great view - was wonderful. The hotel staff is most helpful and eager to make your stay enjoyable and memorable. I would highly recommend staying at Hotel Madrid when visiting Rome.
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Submitted by OWEN
The food and service at the breakfast buffet exceeded our expectation. The dining room was bright and inviting and the view terrific.
All hotel staff members were friendly, personable, and helpful, especially Antonio, the afternoon desk clerk.
Our rooms, as well as all public areas of the hotel, were always clean and spotless.
We highly recommend Hotel Madrid.
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Hotel Madrid is a warm and inviting hotel that is centrally located and within walking distance of all historic sites and shopping areas of Rome.
Our group of 16 persons, ranging in age from 10 to 67, spent three nights at Hotel Madrid prior to embarking on a 12-night Western Mediterranean cruise.
In addition to being highly efficient, the Hotel Madrid staff is genuinely friendly and very helpful.
Having read so much about pickpocket problems in Rome, we were pleased to discover that the Hotel Madrid is located in, and around, an area that is safe during the day as well as at night. We encountered no problems in walking to and from restaurants at night.
The food and service at the hotel's breakfast buffet exceeded our expectations. The dining room was bright and inviting and the view terrific.
We highly recommend Hotel Madrid.
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Submitted by Patrick
Nice personnel and a good location
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we will be back.
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Great location
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Great Location
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Submitted by Lisa
We had a wonderful time at Hotel Madrid and would surely stay again. It was a little noisy becasue of the club around the corner, but would not effect our returning in the future. Antonio, Luciano and Max were extremely helpful and patient at all times, especially with our lack of knowledge in speaking Italian. We had a great time!
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All was great, the bed was a little hard and the pillows could be better, but the room was spotless, spacious, the bathroom and shower were excellent and the service was great as well, rooftop capuccino was excellent. Our first experience in Italy was an extremely positive one. Thank you all!
Lisa Nonnenmannn
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Staff was always helpful--We checked out and stayed 3 night at Hotel Giglio, in Monticatini and it was terrible, their staff was rude and the room dark and uninviting. We wished we had stayed in Hotel Madrid longer.
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Perfect choice for complete satisfaction. Hotel staff were always accomodating and location was perfect for exploring the city. The rooms were great, air conditioning perfect,and showers even better.
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Submitted by Brian
There is no bellhop service. Breakfast was truly what Americans call 'continental' with little more than juice, pastries, and cereal.
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Perfect location. Walked everywhere! Metro stop close. A bit noisy at night, but that was part of the 'Roman' charm. Tons of great places to eat around the hotel.
Rooms modest but comfortable. Shower & tub combos a bit small. Nicely appointed. Housekeeping always had room impeccably neat after every day of site-seeing.
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Submitted by Mario
This hotel was recommended by friencds, and we found it to be wonderful and would encourage others to stay at this facility.
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The breakfast terrace is very charming and the staff preparing the expresso/cappucino are fantastic!
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I would highly recommend this hotel to friends!
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Submitted by Heng
We were warmly welcomed, answers given to our questions, and the bell captain explained things to us in the room.
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Clean, comfortable room and bathroom in a very good location for access to local sights. Staff was pleasant and helpful.
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Submitted by THOMAS
THOMAS has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 78% rate. | |
Submitted by Linda
Very satisfactory for all
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Very nice, clean and in a good location
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Submitted by Wenche Yvonne
Very nice hotel with great location.
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Submitted by Carolyn
The only negative thing was that the toilet
was very difficult to flush. Sometimes it did
not flush.
The bed was quite hard.
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Perfect attention to details.
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Clean, friendly staff.
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Submitted by Bruce
We had a wonderful stay at the Hotel Madrid. Our only complaint was that the breakfast room hostess seemed, well, hostile towards us (for reasons that are unclear). That said, we'd defintley return. Front desk staff were exceptional.
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Terrific value; very good accomodation, especially for families.
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Submitted by Haaken
Haaken has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 100% value and his check-out with a 78% rate. | |
Submitted by Pamela
Very helpful and friendly staff. Clean room. Breakfast could have a bit more variety (hot food?) but otherwise good.
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Very nice, excellent location but you do pay a premium for that location. Elsewhere for the same cost you would get a more upmarket hotel. However, I'd be happy to go back there.
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Submitted by Anthony
The hotel is in a gret locaation overall and the room was clean, sleek, and comfortable. The set-up with a split sitting/twin bed area and a separate adjoining queen bed room worked great for our family of four. The breakfasts were very nice - great views from the patio, good food variety, and wonderful, genial service. Our only beef was that even on the third floor we got a lot of late night noise from a club next door. If you are a light sleeper you might wish to request a room high up and not facing the street. (Oops - I just realized I put this in the wrong place. Please put this under the Our Stay section below.)
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See comment under #5 above.
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The front desk attendant was extremely helpful getting us a taxi quicker than would normally be available.
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It would be helpful to note that, while on a quiet street relative to its location close to the Spanish Steps, the adjacent club creates a good bit of late night noise if you are in rooms facing the street.
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Clean, comfortable, friendly, accomodating, solid value. A bit noisy late night if facing the street - ask for a room high up and off the street - but this was a reasonable tradeoff for the great location.
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Submitted by MIGUEL
I had to wait one our in order to receive my room, because it wasn't ready. The recepcionist was very helpful and polite, he keep our baggage for us while we take a little tour arround.
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The front of the building was very dissapointing, but rooms were ok
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It was expensive but every hotel in Rome is expensive...
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It is an old building but renewed, with good services and polite staff.
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Submitted by Mark
Very well located, clean. The suite easily fit our family of 4. We would definitely return.
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Submitted by Jeri
Front desk clerk extremely helpful and spoke English very well.
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Lovely breakfast exceeded our expectations.
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Very expensive, but considering the value of the dollar vs the euro it is to be expected.
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Submitted by Ginger
People were very friendly and helpful, obviously anxious to make our stay a pleasant one.
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Small hotel, but surprisingly delightful, lovely room, comfortable bed, bathroom with lovely modern conveniences and appearance. Raised small shower was a smidge awkward getting in and out. Tiny balcony supplied only opening to a smallpatch of sky, but we understand that the old buildings in Rome create unique challenges for renovations. Air from air conditioner provided quiet air circulation, included in cost.
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On a small alleyway, a bit difficult for taxi to get to becuase of one-way access and streets closed to traffic.
Still,it was a nice surprise and made more so by the friendliness of the staff.
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Submitted by Louis
Q11 : the bill was not ready but it took a short time to get it (staff not prepared but organised, waiting time very short)
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no more details
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central location - quiet place - confortable - easy to reach by walk from the underground station (but don't have too heavy suitcases - as for everwhere in Rome Center)
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Submitted by cumhur
small, clean, well served, perfect location,huge bathroom
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Submitted by Rachael
Alessandro on reception was extremely helpful and spoke very good english!
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Submitted by Edward
Suite contains semi private room w/ two beds that is very good when traveling w/ chidren.
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Clean, friendly very centrally located. Not 'full service' but quaint setting.
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Submitted by Freda
Noise from nearby nightclub customers coming and going very loud. Means you cannot leave windows open at night and have to use air-conditioning, even if weather cool.
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Ideal for families because of avaiability of suites for four.
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Great location, spacious suite great for families, clean, well equiped bathroom, large, firm bed. Good breakfast by European standards. Cannot leave windows open at night due to nearby nightclub's clientele noise.
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Submitted by Erik
Rome is expensive as most big citys are.
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Well situated nice but quite expencive hotel.
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Submitted by Michal
Breakfast was disappointing.
Rooms are also disappointing.
The location is great and the hotel stuff were great!
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Submitted by Adrian
60 euros for a taxi from Ciampino airport, arranged by the hotel staff. Not the best start. I arranged my own taxi back at a cost of 25 euros!!!
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Very poor value for money. Good location but I've since found other equally well located hotels, and with better facilities and higher specified rooms, at a much cheaper rate. Staff very helpful, especially Alesandro. A dissapointing hotel with very poor rooms and no facilities.
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Submitted by David
Nowhere to park and unload luggage. Very inconvenient.
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Very noisy. Could hardly sleep at all.
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Submitted by Anonymous
Before we could request, a porter assisted us with the luggage and was very helpful.
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The room for 3 of us was very comfortable. The attached bath was bright and clean.
We were very satisfied with Hotel Madrid. It was also in a good location and easily accessible by foot to many shopping areas and eateries.
The only problem we had was that it was rather noisy outside the hotel during the nights, which could be heard clearly at our room. Can be disturbing for light sleepers.
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The breakfast buffet that was included in the package, was simple but good enough. We absolutely like the rooftop breakfast dining area which resembles a glass house. Very cosy.
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We will recommend to our friends, no doubt.
Good location, comfortable room and bath. Love the breakfast area. Helpful and polite staff.
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Submitted by Anonymous
The familyroom was spacious, bathroom OK, but the shower was small.
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In the profil It says: 'recently renovated'. I did not have that impression.
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Nice 3-star hotel whith a very good location. Frendly and helpful staff. Nice room, but no common areas exept the reseption and a roof garden terrace used for serving breakfast. Need some renovating.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 91% value and his check-out with a 89% rate. | |
Submitted by Anonymous
Very nice
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Submitted by Anonymous
The room was very clean, spacious, quiet, and private. However, the sheets were not changed after our first night. They were changed after our second night. I am accustomed to the North American system where the sheets are changed daily.
The bowl of fruit was a very welcome, charming touch.
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I would be happy to stay at Hotel Madrid again, and would recommend it to family and friends.
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I am not sure if the website explains that the hotel is in the middle of the chic part of the city, close to many sights, close to the metro, close to designer shops, etc.
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A lovely hotel in the right part of town.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 91% value and his check-out with a 78% rate. | |
Submitted by Anonymous
Everything was very pleasant and entirely satisfactory
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Helpful in ordering taxi
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Very good value for money. Good location.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 100% value and his check-out with a 61% rate. | |
Submitted by Anonymous
Had a great deal of trouble phoning outside hotel. Evening staff was quite impatient with me when I inquired about telephone service.
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No surprises or charges.
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Very conveneint location at BOTTOM of Spanish steps
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Extremely quiet and air conditioning works well. Good location. Helpful staff but very pushy towards green line tours. Limited suggestions for restaurants.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 91% value and his check-out with a 61% rate. | |
Submitted by Anonymous
Would definetly recommend it to a friend - central,clean with good service
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Submitted by Anonymous
Courteous welcome
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The hotel is small but is very centrally located.
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Receptionist was efficient and helpful.
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Excellent location close to the Spanish Steps. Comfortable rooms. Friendly staff. Hotel exterior needs a touch up.
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Submitted by Anonymous
great location....once we found it. Which was very difficult. It sits back on a one way street. Other than that everything was fine.
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Submitted by Anonymous
Great reception and were more than willing to help us with all our baggage!!
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The rooms felt a little musty but clean. We guess this is because smoking was allowed in the room. There was a misterious smell coming from the bathroom our second morning.
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Nothing comes to mind.
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Well located. Excellent staff - very helpful. Rooms are a bit worn. Good breakfast!
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 70% score, his arival experience with a 91% value and his check-out with a 61% rate. | |
Submitted by Anonymous
Nice location of the Hotel ... the directions could be a bit clearer.. There was a openning of the Club next door the night we arrrived and it was rather loud but the other nights we were able to sleep well ...
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 58% score, his arival experience with a 49% value and his check-out with a 61% rate. | |
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