Travellers Reviews
Submitted by Alison Krogan, Edina, MN, United States
All receiptionists were very friendly and spoke English very well.
...
The location of the hotel can't be beat. It's in an upscale location within walking distance to most Rome attractions.
...
Absolutely. We loved the location, quality and service of the hotel. We'd definitely stay there again and recommend it to others.
|
|
Submitted by Liz Powell, Rolling Meadows, United States
The rooftop terrace was enclosed in plastic for protection from the weather. It was, however, a beautiful week when we were there and it would have provided a great view and lovely breeze if the plastic had been removed.
...
A lovely Roman hotel with spacious and clean rooms. There is an elevator on the property. The staff was both efficient and friendly. Our window looked out on one of the best shopping streets in Rome. Very conveniently located near the Spanish Steps.
|
|
Submitted by DAMIEN SWITZER, KILLARNEY, Ireland
we had a wondeful stay at La Lumiere di Piazza di Spagna. The staff were so freindly, the hotel was peacful and quite, never got any disturbances. It was right in the heart of the city and within easy walking distnace of all the sites. The hotel kindly booked our taxi to and from the airport. I really couldnt fault the hotel in any way.
...
designer shopping closeby the the hotel and very good restaurants.
...
In the herat of the city, very busy streets but very quiet hotel. lovely shopping streets closeby.
|
|
Submitted by Lavinia Corona, Vajont (Pordenone), Italy
i bagni sono piccoli e la vasca e la doccia
sporche e non ben installate. per lavori
straordinari la colazione veniva servita in
camera ma non c'era un menu e non si sapeva
cosa ordinare. la cameriera non parlava bene
italiano e ha portato cose diverse da quelle
richieste.
...
comodo rispetto alla locazione ma non
all'altezza della tariffa richiesta.
|
|
Submitted by Constance
The roof top eating area was enclosed in plastic. I assume this is for the colder weather; however, Rome was very warm. With the enclosure, it was very hot for breakfast. It would have been much nicer to enjoy the open air.
...
They were very helpful and got us a taxi at 6:00 am to the airport.
...
Charming. Great location.
|
|
Submitted by Daniel
The room we had was on the top floor and included a small veranda which was a nice surprise.
...
Very nice and confortable bed and breakfast. Very convenient, in the middle of the historic sector.
|
|
Submitted by jeffrey
Very clean, near to metro line, within walking distance of most tourist sites, would stay there again if visiting rome
|
|
Submitted by Susan
The entire hotel was spotlessly clean and well kept. The staff was extremely friendly and very helpful. This was a five star experience!
...
Web description was great and accurate.
...
The Lumiere was everything and more than we had hoped for. The room was beautiful and had a great view of the street below. There were no street noises because of the double paned glass. The bathroom was spotless; clean as a whistle! Breakfast on the roof was delightful with a tasty assortment and coffee made fresh just for us! We would stay here again in a heartbeat and recommend it to everyone. Five stars and a gold seal for the Lumiere!
|
|
Submitted by JOHN
JOHN has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 78% rate. |
|
Submitted by Ted
The A/C was turned off on10/31. Even though the nights were cool, it was impossible to open the window to get any fresh air due to the excessive street noise, consequently our room was very uncomfortable for sleeping the last 3 nights of our stay. The staff was informative, but offered no solutions for this problem.
...
That the area has very loud street noise, often until 3 AM and that you turn cooling off on 10/31 anyway.
|
|
Submitted by Alphonse
good value and excellent location.
|
|
Submitted by George Craig
The central location was great, and the staff was most helpful!
|
|
Submitted by Rod
Question #1 did not apply. We arrived by limo. Left by taxi.
...
Reception staff extremely helpful and knowledgeable.
...
Our visit occured durning an unseasonably warm spell the beginning of May. The air conditioning was not operating for the first nights of our stay and caused a bit of discomfort in our room at the top of the hotel. However, the A/C was turned on two days after we mentioned it to the receptionist. This was earlier than planned by the hotel and earlier than done in the past.
...
Great location. Good value. Expert staff. Charming accomodations. Delightful five day experience.
|
|
Submitted by Stephanie
The morning (until 3 pm) female receptionist was incredibly helpful. It would have been useful to know a little bit more about the surrounding area - restaurants, bus/train services etc - perhaps in an information pack. Coffee not Italy's finest!
...
Seemed expensive but were paying for location, which was fantastic
...
Good accommodation in central location - wonderful to be able to walk everywhere and experience the old city. The only way to really appreciate Rome!
|
|
Submitted by RAYNA
Our room was clean and relatively quiet,
considering the location of the hotel.
However, the bathroom was small and I am a
bit claustrophobic. We had a second stay
beginning Nov. 14th and that bathroom
was larger. I lost an earring in our room
on our first stay and it was waiting for
me upon our return..very impressive!
i
...
Small, friendly hotel in a fabulous
location...we loved being in a hotel
where the staff knows you by the end of
your first day in the hotel.
|
|
Submitted by Michael
Frankly, we expected a somewhat larger bathroom -- it was really a tight fit.
Also, it would be helpful if there was a clock in the room.
Staff were polite and helpful in making reservations at restaurants.
...
staff helpful in arranging for a cab
...
Charming small hotel conveniently located next to via Condotti, with helpful staff.
|
|
Submitted by Thierry
Thierry has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 91% value and his check-out with a 61% rate. |
|
Submitted by yair
a verynice hotel. The room was spacious and the bed a real comfortable king size bed as promised. Breakfast was adequate though started late (8 o'clock or later)
|
|
Submitted by Aija
Rooms were smaller than they look on the web site.
...
The location is perfect and rooms are clean. Breakfast room is nice, very beautiful view.
|
|
Submitted by Margareth
Margareth has left no specific comment, however has rated the overall satisfaction rate with a 66% score, his arival experience with a 91% value and his check-out with a 61% rate. |
|
Submitted by Sasha
I was disappointed that there was no provision for breakfast before 0800, even when notifying staff the day before.
...
It is a very comfortable and quiet hotel in an excellent location. We enjoyed our stay.
|
|
Submitted by John
...
Adequate accommodation. Small rooms, showing
wear. Only plud was the location. Did not
compare in value to the La Residenza and other
hotels.
...
Staff was helpful at check out.
...
Terrace was not accessible to guests even
though the weather was warm and sunny.
...
Small, worn, semi-friendly and over-priced.
|
|
Submitted by Anonymous
This is a lovely facility with an attentive staff. They provide a wonderful respite from the heat of the summer and the fatigue of touring.
|
|
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 100% value and his check-out with a 78% rate. |
|
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 91% value and his check-out with a 78% rate. |
|
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 91% value and his check-out with a 78% rate. |
|
Submitted by Anonymous
The room with the windows on Via Condotti are extremely noisy, esp. early in the morning.
...
No shuttle service from and to Ciampino Airport
...
Very best location in the center
|
|
Submitted by Anonymous
The property claimed to have wireless internet available ; it did not
...
small boutique hotel. virtually no lobby so no place to sit outside one's room
lovely breakfast room with view of Spanish Steps
great location
very helpful staff
no internet service in rooms
|
|
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 91% value and his check-out with a 61% rate. |
|
Submitted by Anonymous
the room was not made one day (out of
3)...
|
|
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 83% value and his check-out with a 78% rate. |
|
Submitted by Anonymous
No one to help with luggage
...
Eating area could be improved
...
Not enough information regarding parking facilities. A plan with directions would be helpful.
...
Spotless, good position in city centre, and near main shopping area. Close to Vatican, but parking is a problem.
|
|
Submitted by Anonymous
We had ordered a shuttle to the airport the night before. The morning person did not know about it and we nearly missed it. Better communication and follow through is necessary. Also, we had to find the shuttle ourselves. The hotel should make options available to guests. The only suggestion they had was an exorbitantly expensive limosine service.
|
|
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 83% score, his arival experience with a 66% value and his check-out with a 61% rate. |
|
Submitted by Anonymous
The receptionist was busy elsewhere in the hotel. One of the cleaning staff told us she would be back shortly. We were not advised that only one credit card could be used for payment. Normally we pay separately in other hotels and not had any problem.
...
The room was onthe small side - the images on the website are slightly misleading. The jacuzzi shower did not work. There was construction work ongoing in an adjacent property whoch commenced at 8am. We should have been advised of this on arrival
...
AS stated we had could only use one credit card for payment where we normally would pay separately
...
The lcoation is excellent for shopping and accessing transport and tourist attractions on foot.
|
|
Submitted by Anonymous
breakfast: not a good variety, very sober.
Second morning 45 minutes to late, cold area to eat, only after a long wait some basic food, no staff available to order a coffee!!
Then I overheard the staff at the frontdesk talking, an employer had not shown up that morning. There was no information or apology to the customers......
...
expensive for what it offers, but you pay for the location....
|
|
|
