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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from 2pm, Check Out before midday. - Is the price per room/apartment or per person?
Prices are per room. - Is breakfast included in the price and what type of breakfast?
Continental buffet breakfast is included in the price. - Can we settle the bill on arrival?
Yes, if you want to. - Which languages are spoken at the reception?
English, French, Spanish, German and Italian - How many floors are there in the building and do you have an elevator (lift) in the building?
There are 5 floors in both buildings and 1 lift in each building. - Are there quiet, private, romantic rooms?
Yes, all of them. - Do the rooms/apartments have a terrace/courtyard?
Most of the rooms have a balcony. - Do the rooms/apartments have a balcony?
Almos all of them. - Do you have non smoking rooms/apartments?
No, we do not. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, there is a satellite TV in every room. - Is there a telephone with direct dialling in the rooms/apartments?
Yes, there is a direct dialling telephone in every room. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, there is air conditioning free of charge. - Do you have an Internet/E-Mail point in the Property?
Yes, at all guests' disposal in the lounge of the hotel an Internet corner for surfing, sending and receiving e-mails. - Is there a swimming pool? When is it open?
No, there is not. - Is parking or garage available?
We have an agreement with a parking nearby. - Where can we rent a car?
At the reception desk. - Which is the nearest airport?
Fiumicino or Ciampino. - Do you have a pickup or shuttle service from and to the airport?
We can arrange it on request and extra charge. - Which is the nearest bus-stop?
The nearest bus stop is 50 metres away. - Which is the nearest railway station?
Tiburtina. - Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
Tiburtina. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, there is not. - Are pets welcome?
On request. - Is there a restaurant in the Property?
No, there is not. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, you can.
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