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| |  | Traveler Reviews for Smeraldo |  |
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Vicolo dei Chiodaroli 9, Rome, 00186
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| Guest Rating |  |
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79%
568 guests and 52 review |
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| | Selected for you! | |
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| We have personally
visited and selected
it for you in 2005!* |
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Travellers Reviews
Submitted by Victoria Lopez, SAndy, United States
The gentleman working at the reception desk was very nice, and spoke excellent English.
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I loved the hotel. It was very clean and comfortable. The location was awesome.
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The price was more than I normally would pay, but the location was good.
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It was a small hotel, with very clean rooms. It had a very comfortable lobby area, and very cute. The staff was awesome.
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Submitted by John Soldano, Medford Ma 02155, United States
Hotel supplied driver from Airport since we were party of 5 - went very well, even though plane was late.
Rooms were small as we expected but clean quiet and comfortable. AC worked! You might have to call desk to have it turned on.
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Roof top deck was great in afternoon with some wine...met other people. Delightful!
Great breakfasts...croissants, cereals, meat cheese...coffee delicious and ordered cappacinos at no cost
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Very fast. They got us cab to train station.
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very good location - 2 minutes to Campo de Fiore
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Yes.
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Submitted by Erin Carrizosa, New York, United States
Smallish rooms, but the cleanest rooms I have been in ANYWHERE! My mom dropped something under her bed and without hesitation I went right after it.
I stayed in 4 hotels in Italy for my trip and Smeraldo was, by far, my favorite!
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Yes, that although it is near the Campo dei Fiori it is pretty quiet.
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Cute, small, clean, great location! The most comfortable European style hotel I have ever stayed in. Near lots of shops, restaurants, although a bit far from Rome's antiquated metro.
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Submitted by Keith Berners, Stevenage, United Kingdom
Didn't use directions as taxi from airport took us directly there.
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We stayed here 8 years ago and whilst daily room service remains excellent the decoration (bathroom) & bed linen is in need of refurbishment. (Room 201)
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Clean and functional in ideal location for exploring the city
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Submitted by robert richert, mount hope, ontario, Canada
Air conditioning was not fumctioning --- we could have used it. Otherwise everything was good.
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No problems -- paid in cash - Euros
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It's a bit tough getting bags to the room as at times only one person is on the desk. It's a very small elevator with about 4 steps leading to it from the hotel foyer.
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This is s wonderful centrally located hotel. It's less then 5 minutes walk to the Pantheon, 20 minutes walk to the Vatican and about the same to the Colleseum
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Submitted by Lois Boubong, Bainbridge Island, United States
We were overcharged by the taxi from the train station. It would be helpful to publish an expected trip cost of between 12-15 Euros (we paid 30). The room at Smeraldo was quite small, but it was clean and very well located near Campo d'Fiori and within walking distance to all the major sites.
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English speaking staff was a great help.
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Submitted by Pieter J.M. de Laat, Den Hoorn (ZH), Netherlands
very good and convenient inclusive the location in town
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Submitted by Jean Moyer, Fallsington PA, United States
Wonderful hotel - everything spotless and new. I highly recommend it! I had a room with a balcony where I could sit and relax.
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Submitted by neville bagley, NORMANDY SURREY GU12 6DQ, United Kingdom
very clean rooms(we were given the special needs room on the ground floor, this had a very roomy modern bathroom, though neither of us is disabled)
The continental breakfast was more than adiquate, (the custard filled croissants, were scrummy)
The roof terrace was like anoasis in the middle of the bustling city, with a bottle of wine & a good book, OUTSTANDING)
The hotel is so close to everything, with a brisk walk one can view all the major sites.
We will have no hesitation in returning to Hotel Smeraldo or recommending it to friends & family.
If your on a budget it is perfect.
Neville & Patricia Bagley
Surrey U.K.
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Submitted by Michelle Conway, Maplewood, United States
The hotel met and exceeded my expectations. I had read a few bad reviews regarding the front desk staff but found them to be quite pleasant.
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The breakfast was a bit disappointing for the money.
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Very organized.
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Very clean, great location.
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Submitted by Domingo Mendoza, Mazatlán, Mexico
Was very good, they are waiting for us.
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Positive, near of the principal area in Rome
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Submitted by LEONARD BRUNASSO, MONTGOMERY, TEXAS, United States
THE FRONT DESK WAS VERY HELPFULL IN WELCOMING US TO THE HOTEL AND ROME. ALSO HELPFULL IN STORING OUR BAGS WHILE OUR ROOM WAS BEING READIED. EVEN TRANSFERED OUR BAGE TO OUR ROOM FOR US, VERY HELPFULL.
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WE WOULD STAY HERE AGAIN!
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DOES NOT SERVE DINNER BUT EXCELENT PLACE ACROSS THE STREET.
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WE WILL STAY THERE AGAIN. GOOD CENTRAL LOCATION.
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Submitted by Juliet Grieves, Cockermouth, Cumbria, United Kingdom
Room was fairly basic (no tea / cofffee facilities) and was quite noisy in the morning but was very clean and comfortable and overall was good value for money
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Clean, comfortable, a little noisy but great location and good value for money
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Submitted by Renato Romero, Charlotte, NC, United States
Upon arrival just before noon, the check in clerk was prepared for our arrival with assigned rooms which were ready, not even requiring to see the voucher. Maps for tourists are always available. We used the rooftop terrace to consume our store bought beer while planning day to day activities.
Breakfast at hotel which was included in our package is very clean, brightly lighted room with the same daily selection of bread, yougurt, cheese, coffe and juices eaten on tables with clean white table cloths.
The rooms are clean, altough not as spacious as US hotel rooms are newly furnished with tiled bathrooms, new windows and maid service was reliable to expect beds to be made up and rooms cleaned daily.
The location of the hotel is best being adjacent to Campo di Fiori, with plenty of shopping for clothes, jewelry, bakeries along the streets. Campo di Fiori is a very active plaza with fruit & vegetable sellers in the morning and surrounded by restaurants and bars that locals and tourists gather in the evenings. The hotel is within walking distance to all the major tourist spots in Rome.
The alley ways around Campo di Fiori is surprising with many small shops for clothing, art, books, furniture that allows a glimpse of current Roma resident life styles.
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The location is better than described on the website and one cannot discern its strategic location based on the web map. It is closer to all major tour spots and very practical to walk to them than by public transport.
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It was quick and the reliable for taxi service to the airport for a 4 am pickup.
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Probably hard to find on your own, better to arrive in a cab or van service.
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Very good location as a walking tourist to visit major sites, shops and restaurants/bars, bakeries, grocery stores around the hotel. Campo di Fiori is a very active plaza with 5 minite walk, good night life. Very clean hotel, good breakfast service.
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Submitted by Margaret Angus, Edinburgh, United Kingdom
No explanations given re working of shower & air conditioning, No instructions re breakfast arrangements.
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Roof garden was a nice feature, but more could be made of it.
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Ideal location & exceptionally clean bedrooms & dining room.
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Submitted by Dinah Godwin, Bellaire, United States
Very convenient location.
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The hotel was very quiet, clean and pleasant. We enjoyed our stay and would recommend it to others.
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Submitted by Anthony Liggett, Belfast, United Kingdom
Got sorted very quickly.
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Some staff a bit grumpy and unhelpful at times especially asking for our stuff out of the safe and for the last few days we just kept our stuff in our room.
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We got our taxi phoned for us straight away and it arrived within 5 minutes which was great.
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Staff spoke good english but some staff were not very friendly or very keen to help. It was always a bit of an ordeal getting our stuff from the safe. But i do think this was just the italian way of doing things. The hotel was in a great position to visit all the major tourist attractions in rome by foot. And the streets around the hotel were very clean and safe at all times of the day and night. I would definitley recommend Smeraldo to anyone visting rome for a short stay.
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Submitted by Theodora Mason, Pittsburgh, United States
The hotel might be hard to find on your own. We had the hotel send a car to the airport for us and I find this is the best way to assure getting a driver who knows where they're going.
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The rooms were clean,a little small but the beds were good. Our triple had a lovely bath. I would have liked a safe and a small fridge in the room.
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There is a nice coffee shop and a great restauraunt out the front door a few steps across the alley.
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Submitted by Angela Brown, Taunton, United Kingdom
The receptionist was helpful with information about catching buses around Rome.
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The receptionist was helpful in arranging a taxi back to the airport for us.
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It would be nice if the internet was wireless so that it could be used in your room.
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Modern, clean, in good decorative order. Ideal location for sight seeing. Breakfast was reasonable, but no croissants. Good value for money - I would definitely go back.
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Submitted by Laurena Cagonot
A very clean hotel close to almost everything you want to see in Rome.
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Submitted by Bjarne Ross
Nice, clean rooms.Everything ok.
We will be back.
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Emphasize that the hotel is centrally located in regard to the many sights in Rome.
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Very practical, central and clean.
Good sized rooms.
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Submitted by Patricia
We arrived much earlier than stated check in (about 9 am)and our rooms were made available to us within 20 minutes.
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This is a quaint hotel on a quiet street but it was only a block to a major bus and trolly stop.
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The bills were prepared and check out was simple. They called a taxi and we were on our way.
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This hotel is NOT handicap accessable.
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Very comfortable rooms on a very quiet street away from the scooter noise. The rooms were always spotlessly clean.Many of the staff spoke english, which was a help to us with directions to various sights.The free breakfast was more than adaquate and helped us get an early start.
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Submitted by Elsie
Very welcoming, helpful receptionist
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Well appointed hotel, helpful staff, despite busy area, hotel was quiet. breakfast very good, ideal location.
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Submitted by J
Although the neighborhood where the hotel is located is not so nice, it is a great location relative to the major sights. The inside of the hotel is clean and very well maintained. My accommodations were much better than I had expected. I would highly recommend it to others, especially given the price.
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Submitted by moshe
excellent location and a very good hotel.
the breakfast however needs improvment.
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Submitted by Theo
Good hotel, excellent location.
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Submitted by Lisa
A quiet small hotel best situated in the center of old Rome, near to all important places, clean and polite.
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Submitted by G.H.I.
Good hotel on a very good location.
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Submitted by Jane
It was efficient and very polite.
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Pleasant, comfortable.
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Efficient. Helpful re. buses/trains.
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Breakfast was very good with a wide choice of foods, all of good quality.
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A great place to stay within easy walking distance of some major sights.
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Submitted by Stephen
Friendly, well-run hotel in one of the best areas of Rome.
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Submitted by Cassandra
A nice room in a good location. The hotel was very clean and comfortable and within walking distance to most of the top tourist attractions.
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Submitted by Thomas
Good value for money. The location is just perfect.
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Submitted by Richard
the taxi driver had a little trouble finding the hotel from the airport. he had a gps system that got us in the general vicinity where we saw the hotel sign.
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small room, smallshower good but hard to turn around in. Located in a great area for food and shopping. not in a high class part of Rome
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Submitted by mary
Enjoyed the roof top terrace.
Good breakfast
Great location!!
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Great location
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Submitted by pauline
I booked two twins and got one full
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okay
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Submitted by Kristina
When I checked out the hotel's credit card machine malfunctioned, though the staff told me it was a problem with my card. I called VISA and they had no record of the transaction being attempted and assured me that the problem was with the hotel. This was very stressful at the end of the visit.
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Delightful hotel, and close to everything. Hotel Smeraldo places you within walking distance of everything that you will hope to see.
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Submitted by Gerard
Excellent location, reasonable price, clean (if small) room.
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Submitted by David
No hot water for duration of stay!
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Very convenient location.
Hotel clean and fairly good - although no water for duration of our stay.
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Submitted by Craig
Room was uncomfortably small for two people. We were barely able to move around. The receptionist didn't seem interested in talking or helping us.
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Submitted by Russell
We moved rooms 3 times: All rooms were
minute, the first had a leaking and
inadequate air-conditioner, the second had a
bathroom the size of a closet and a 2X2
shower that leaked owing to an inadequate
curtain. The third room we stayed in was the
best of the lot, but had a single window from
which we received no light as it opened onto
a narrow alley separating two parts of the
hotel.
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The common areas of the hotel,including its
hallways, stairs and foyer, are extremely
shabby and uninviting. A rather poor breakfast
is served in the basement, without any natural
light.
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The rooms are clean but tiny, the rest of the
hotel is in very poor repair and utterly
without charm. I would not recommend this
hotel to anyone I am acquainted with.
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Submitted by Melanie
The front desk staff were not very helpful or friendly. They were not prepared to help with sightseeing or transport questions. Our room was so small we couldn't fit our suitcases anywhere to keep them open. The room was dark and we couldn't adjust the air conditioning. It had to be controlled by front office either turning it on or off - no in between. Position of hotel great!
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How small the rooms are. We also got a lot of outside noise even through the thick windows.
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If you're looking for a central position it's good and it was clean but that's about all it has to offer.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 89% rate. | |
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 89% rate. | |
Submitted by Anonymous
Good value for your money.
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Submitted by Anonymous
Very clean, excellent location. My favorite hotel in Rome.
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Submitted by Anonymous
need better storage facilities for luggage
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Submitted by Anonymous
SHOWER WAS SO SMALL YOU COULD NOT TURN AROUND.
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A SMALL EUROPEAN HOTEL.
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Submitted by Anonymous
No one at the desk never looked at us in the eye. Maybe it's a cultural matter but we found it odd. They did answer politely to all our questions, though.
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The location of the hotel is very good. I would stay there again.
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Because of the location the hotel is good value for money.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 62% score, his arival experience with a 84% value and his check-out with a 78% rate. | |
Submitted by Anonymous
We took a taxi from the train station which dropped us off a block from the hotel and overcharged us. It would have been helpful to have more detailed instructions.
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We were two couples in adjacent rooms. Both bathrooms had a very unpleasant, noticeable odor.
We were pleasantly surprised to have an excellent daily breakfast.
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Great location within walking distance to many of Rome's attractions.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 62% score, his arival experience with a 74% value and his check-out with a 61% rate. | |
Submitted by Anonymous
One room was changed as there was a very strong smell of swerage We also had no hot water and could not shower that whole day
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lifts very small not always working
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clean but rooms small hot water not always available
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The reviews within this page do not necessarily reflect the views of WorldBy.Com. |
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