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Hotel Gabriella
 
 
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Guest Rating

 
80%
445 guests and 45 review
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We have personally
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Travellers Reviews


Submitted by Tanya Galea, Attard BZN 12, Malta

Very clean hotel - good location close to Termini station
Rating 89%


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Submitted by Ayyaz Hussain, Brookline, United States

Ayyaz has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 78% rate.
Rating 89%


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Submitted by Alan Bergeron, North Liberty, United States

The receptionist was very helpful to organize a walking tour of Rome. Since we do not speak Italian, it was most helpful that he spoke excellent English.
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We enjoyed our stay the Hotel Gabriella very much and will use their facilities again when we return to Rome.
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Excellent facilities and excellent location.
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I will definitely recomment Hotel Gabriella to friends as a very friendly and helpful facility, conveniently located to sights and restaurants.
Rating 89%


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Submitted by JAMES PUGH, LONDON, United Kingdom

The hotel is simple but lovely. When you arrive in the hotel, the staff make you feel so welcomed and continue to do so throughout your stay. I would definately go back there if I was in Rome again.
Thanks to the staff for getting my ring!!
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Thank the Lord for the Air Conditioning! Man it was hot, and it was so nice to come back to a room with AC.
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There are sweets you acn have!!
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A warm family type run business, who are there to make you enjoy your experience in Rome. The rooms are perfect for the price.

If you want the Ritz, then you are looking at the wrong place. However, if you want simplicity with great value for money and a caring service, then this is the place for you.
Rating 83%


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Submitted by Donna D'Agostino, Milngavie Glasgow, United Kingdom

We arrived late and the receptionist was extremely helpfull
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Spotless, good value, easy location from the train station, do not judge it by its external appearance
Rating 89%
Submitted by George Jones, Jerusalem, Israel

I arrived early but Barbara was very accomadating as she gave me a closet for my luggage and offered me toiletries.
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I traveled alone and stayed in a single room. A large or overweight person may have had trouble with my room. The king size bed did not leave much wall space to walk from one side of the room to the other, but the bed was comfortable. Because of the time in which I stayed I neither used the air nor the heat. Again, the staff was most helpful and spoke english well. Barbara helped me arange my train tickets and checked on another personal matter for me.
Rating 89%
Submitted by Anthony Grice, Welwyn Garden City, United Kingdom

Because we arrived about 12pm we had to wait in a lounge for about 10 minutes whilst room was made ready. It was not a problem to us though.
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The room overlooked the street where the entrance was, so there was some traffic noise. This ceased about midnight but there is a market every morning in the street opposite the hotel entrance, so there is some traffic noise from about 6am. We also had a Queen size bed in the room which took up most of the room space, but as we only slept there, again not really a problem.
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We were able to use an internet connection at the reception desk to confirm our return flight to UK and print off our boarding cards. The hotel did not charge us for this. The hotel does have an internet connection for use of guests for a charge of 1 Euro per 15 minutes. But it does not have a printer connected, hence my use of the reception internet.
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A friendly quiet hotel near to transport connections & numerous restaurants nearby.
Rating 89%
Submitted by Anthony Cole, Middlesbrough, United Kingdom

Rather confusing with several hotels sharing the same entrance. Did not realise hotel on 1st floor of building.
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As previously stated re- shared entrance
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Very clean.Very quiet. Close to Termini. Air conditioning ideal when temperature in Rome 38degrees
Rating 89%
Submitted by J WORNELL, NASHVILLE, TN. 37204, United States

FAMILY OWNED AND OPERATED. VERY PLEASANT AND HELPFUL!!!
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CHARMING-THE FIRST DAY AFTER WE ARRIVED, WE OPENED THE WINDOWS AND VENDORS HAD SET UP BOOTHS ON THE NEXT STREET DIRECTLY IN FRONT OF US. THIS IS EXACTLY WHAT WE WANTED TO SEE-HOW THE PEOPLE IN ROME LIVE IN THEIR NEIGHBORHOODS. THE TWO RESTAURANTS WITHIN ONE BLOCK TURNED OUT TO BE THE BEST OF THE 3 WEEK TRIP. GREAT LOCATION IF YOU COMING IN MY TRAIN.
Rating 83%
Submitted by John Cunningham, Pittsburgh, United States

The directions from the train station to the hotel (on the web site) seemed simple enough. However, when I asked at the train station info desk for clarification, they directed us out the station's main entrance, across the parking/bus lot, then several blocks north and several blocks east. It took us about 25 minutes to drag our luggage this distance only to arrive at the front door of the hotel and see the train station just several short blocks away. Had we exited from the side entrance of the station the walk would have taken only 5 mintues instead of 25 - a considerable difference when hauling luggage. I realize that you are not responsible for bad info given out at the station but you could clarify what exit to use to make it more convenient.
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When making reservations I had mentioned that this was our first experience in Rome and that we were celebrating our wedding anniversary and would appreciate any help that would make our stay as problem-free as possible. Not only were the staff most helpful but a congratulatory bottle of wine was sent to our room as well - a most thoughtful and appreciated gesture!
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Only more specific directions to hotel - as noted above.
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Very convenient to train station, restaurants, etc.
Rating 83%
Submitted by Chris Chiles

Very nice people,I arrived earlier than check-in and my wifes plane was delayed 4 hours. Staff checked my bags, told me where to get a cab, how much it should cost and welcomed us with the room ready when we returned.
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we were on the second floor and when some one was in the hallway or slammed a door you could hear it. Carpets would probably help, but it was not that big of a problem for us.
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Good value for the price. After talking to several other tourist's over dinner. The price was very reasonable compared to other hotels in the area plus we had a privet bath where most of the other hotels in the same price range had shared baths.
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1.Our double bed was two twins pushed together and sometimes we had a valley between them.
2. Several very nice, good food and reasonably priced restaurants within a few blocks of the hotel.
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Don't expect the Ritz but clean, nice staff and very helpful.
Rating 92%
Submitted by Susan Ferguson

Staff were v. helpful & friendly. Accomodation v. clean and well equiped e.g. fridge in room. Would definately reccomend to others.
Rating 89%
Submitted by Ingvild Storsten

Ingvild has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 100% value and his check-out with a 78% rate.
Rating 86%
Submitted by michael flynn

Having booked over the internet and not familiar with the city, we were a little disappointed in the location - but that quickly resolved because the people were so nice upon our arrival and thereafter.
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exactly as on the webb site, but the photos made it appear a little more upscale then it was -
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very helpful with getting transportation to the airport
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I don't remember reading about the numerous restaurants in the area which was terrific
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comfortable, clean, friendly, good breakfasts and great coffee - Italian neighborhood with rail so available within walking distance
Rating 83%
Submitted by Ida Marie

Nice place located in a central part of the city, inexpencive and clean.
Rating 86%
Submitted by paul

found traffic noise a little annoying early morning
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vey clean and conveneintly situated for access into city centre either walking or via public transport.Good value for money.Close to wide range of restaraunts for dinner.
Rating 86%
Submitted by Sandra

The people that worked at the hotel were so warm and nice. They had great recommendations of things to do with kids. However, we did not like the restaturant that they recommended.

The breakfast was outstanding!!! The nutella croissants were a taste of heaven. We will recommend this hotel to all our friends traveling to Rome.

Thank you.

Sandy Kresch
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I know it is not the hotel's responsibility, but it would have been nice if they had reminded us to check the room safe. As it turned out I had left all four passports in the safe and had to run back from the train station. We missed our train and ended up missing our flight. We had to wait 11 hours in the airport for the next flight and had to pay about 140 Euros each to get on the next flight.

Again, it is not at all the hotel's fault. I don't think any hotels remind you to check the safe. This might be a nice thing to ad to your check out.
Rating 86%
Submitted by Danielle

The room was ready for us as soon as we arrived.
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The room was very comfortable and good value for money, only downside was the area.
Rating 86%
Submitted by Zoe

Extremely good value and handy for Termini station. Very clean and the air conditioning was a godsend!
Rating 83%
Submitted by Beth

A bit noisy due to street traffic
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Not really.
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Great location near subway station. Best breakfast we had on our trip. Friendly staff (family run). Room was bigger than expected.
Rating 80%
Submitted by Lesley

We were very satisfied with the hotel and the price however, the staff were a little morose and although polite were lacking in the smile department!
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Rooms at the front of the hotel are fairly noisdy as there is a market opposite which sets up early in the morning.
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Clean, comfortable with adequate breakfast. Convenient for restaurants and transport
Rating 80%
Submitted by mary

It was a very nice place to stay and I would definitely recommend it to friends visiting Rome
Rating 80%
Submitted by Denise

the front doorway was dirty with cigarette butt everywhere.
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it was a little noisy due to being located near the water pump and press containing the cleaning products.
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don't be turned off by the outside go to the first floor,the check in is lovely. it is clean, tidy,safe and welcoming. there is a morning market in the street outside during the week and free limited internet access near reception. Breakfast was very nice.
Rating 80%
Submitted by Bruce

I was surprised that Hotel Gabriella was in a building that housed several other hotels. It was a little confusing to us. The picture of the front of the hotel was not on the street as I expected.
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That it is in a building that houses several other hotels.
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Ok, but probably would not stay there again.
Rating 74%
Submitted by Keith

We arrived at 1am and the receptionist was surprised to see us. There was nowhere on the reservation page to indicate that we would arrive late : this might have been useful to the hotel.
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Very helpful and friendly staff.
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The room and hotel was very clean but was being renovated so bare wires protruded from some walls.

The breakfast was very good for the price paid.
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A friendly, clean and basic hotel, reasonably close to the major sights. Good value for money.
Rating 74%
Submitted by Knut

Knut has left no specific comment, however has rated the overall satisfaction rate with a 70% score, his arival experience with a 83% value and his check-out with a 61% rate.
Rating 72%
Submitted by James

Taxi driver arranged by the hotel didn't know where the hotel was and got lost!
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The surrounding area of the hotel was a bit doggy for drunks and strange people.
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Nothing special but OK for the money. Didn' feel safe around the hotel at night.
Rating 68%
Submitted by Nicolai

Unfortunately, our request to be waken up in the early morning to catch our flight was not answered - there was no one on the reception when we left the hotel.
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The rather noisy street traffic make the usage of A/C a must all the time. Also, our particular room suffer from the hotel's laundry noise.
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Acceptable.
Rating 63%
Submitted by shmuel

1.there was no aircondition in the rooms as was stated in the accomodation description.
2.The receptionist demamded full payment at check in ,although it was clearly stated in the contract that payment is required by check out.
3.The entrance to the hotel is very poor and dirty.
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1.Sheets were never replaced
2.The room was very very noisy.
3.The room was smaller then expected from the images.
4.No aircondition as stated above.
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I learened during the stay in rome that much better hotels cost just a little more.
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negative - see above
positive - good breakfast
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I will not recommend this hotel to a friend.
Rating 48%
Submitted by Anonymous

The guest has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 100% value and his check-out with a 78% rate.
Rating 94%
Submitted by Anonymous

English speaking reception
Rating 92%
Submitted by Anonymous

No
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No détails
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A nice Hotel with a helpful and polite staff in a quiet area at 10 minutes from the center and near the bus and train Terminal.
Rating 86%
Submitted by Anonymous

Very friendly and spoke english (very important).
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Room was smaller than expected, but clean and air conditioned.
Rating 86%
Submitted by Anonymous

The map is not clear. It should be more detailed.
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I recommend it for such trip to Rome.
Rating 86%
Submitted by Anonymous

The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 91% value and his check-out with a 78% rate.
Rating 83%
Submitted by Anonymous

okay for the price
Rating 83%
Submitted by Anonymous

We liked the hotel. We did not particularly
like the neighborhood. It was convenient to
the train station, but we wished there had
been more restaurants and shops.
Rating 78%
Submitted by Anonymous

The promissed German TV doesn't work. Only Deutsche Welle was receivable but without Tone!!

No programms like the most populare ARD, ZDF, SAT-1, RTL, VOX, ...
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a little bit zu expensive for the money we paid; not the best vicinity in the environment of the hotel
Rating 77%
Submitted by Anonymous

Had to keep asking for soap for the bathroom. They didn't automatically give it for some strange reason.
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The 'waiting room' after checking out (where you would leave your bags if you had time to go out before you left) was not as secure as I would have liked. There is no control if someone comes into that room, since it is right beside the exit.
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Fairly affordable and very close to everything!!
Rating 77%
Submitted by Anonymous

The room was basic but clean the only down side to the location of the room was that it was next to the breakfast room and near to the main entrance which made it very noisey.
Rating 74%
Submitted by Anonymous

The air conditionner in our room was working but it leaked quite a bit of water. The first night, we didn't realize it and the water ran over the floor and we the bottom of our bags. The second night we got two buckets from the staff and caught the dripping water...but the dripping sound prevented my wife from getting a good night's sleep. We were told that the unit was to be repaired on the day of our departure.
Rating 72%
Submitted by Anonymous

The guest has left no specific comment, however has rated the overall satisfaction rate with a 62% score, his arival experience with a 83% value and his check-out with a 61% rate.
Rating 69%
Submitted by Anonymous

The guest has left no specific comment, however has rated the overall satisfaction rate with a 62% score, his arival experience with a 83% value and his check-out with a 61% rate.
Rating 69%
Submitted by Anonymous

The guest has left no specific comment, however has rated the overall satisfaction rate with a 33% score, his arival experience with a 75% value and his check-out with a 44% rate.
Rating 51%
Submitted by Anonymous

I'd like to comment on 5 position of your inquiry.I've booked room for 4 persons, but
There were 1 single bed, 1 double bed and extra bed. I think , It isn't room for 4 persons.
And the room was very small.There wasn't place for our suitcases.
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There isn't photo room for 4 persons
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It very much average hotel, but very clean
Rating 46%

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