FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 1pm, Check Out before 10am. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, breakfast is included.
• Is heating included in the price?
  Yes, heating is included in the price.
• Can we settle the bill on arrival?
  Yes, you can settle the bill on arrival.
• Which languages are spoken at the reception?
  English, Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  We are at the first floor and you can use the elevator.
• Are there quiet, private, romantic rooms?
  Yes, we do have a beautiful suite room.
• Are linens and towels provided or do I need to bring my own?
  Yes, linens and towels are included.
• Do the rooms/apartments have a terrace/courtyard?
  No, the rooms do not have a terrace.
• Do the rooms/apartments have a balcony?
  No, the rooms do not have a balcony.
• Do you have non smoking rooms/apartments?
  Yes, all the property is no smoking.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a lcd TV satellite in each room.
• Is there a telephone with direct dialling in the rooms/apartments?
  No, there is no telephone inside.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, air-conditioning is included.
• Is there a dining room where we could sometimes all dine together?
  No, there is no common dining room.
• Do you have an Internet/E-Mail point in the Property?
  There is a Wi-fi connection in all the property.
• Is there a swimming pool? When is it open?
  No, there is no swimming pool.
• Is parking or garage available?
  Yes, there is a parking on the way but not in the property.
• Where can we rent a car?
  The closest rent car it is Herz.
• Which is the nearest airport?
  Roma fiumicino airport is the closest airport.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we do have a shuttle service for an extra charge.
• Which is the nearest bus-stop?
  Bus 64 stop is the nearest one.
• Which is the nearest railway station?
  Termini or Trastevere railway station are the nearest ones.
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  Ottaviano San Pietro is at 200 meters.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  In the suite, we do have a jacuzzi bath and the common bathroom has idromassage shower with turkish bath inside.
• Are pets welcome?
  Yes, pets are allowed but only on request.
• Is there a restaurant in the Property?
  No, there is no restaurant in the property.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can connect the modem from the rooms.