FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 10am until 8pm. The reception does NOT accept check-in over the 8pm, if you arrive later we apply the No Show (see the Booking Page - Terms and Conditions).
  Check Out before 10am.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  The breakfast is included and it is a continental breakfast with coffee, bread, marmalade, soft drinks, orange juice, yoghurt, tea.
• Can we settle the bill on arrival?
  Yes, you can settle the bill on arrival.
• Which languages are spoken at the reception?
  Italian and English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are two floors without the lift: there are rooms at the ground floor and first floor, mansard at second floor.
• Are there quiet, private, romantic rooms?
  Yes, the rooms are quiet and private.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, some rooms have the terrace.
• Do the rooms/apartments have a balcony?
  Yes, they have a balcony.
• Do you have non smoking rooms/apartments?
  Yes, we have non smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a satellite TV and international channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a telephone with direct dialling in the rooms.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning in the rooms, and no extra charge for this.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we have Internet access and e-mail service.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  Yes, a parking is available.
• Where can we rent a car?
  You can rent a car near the airport.
• Which is the nearest airport?
  The nearest airport is Leonardo Da Vinci Airport-Fiumicino.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we have a shuttle service on request from and to the airport.
• Which is the nearest bus-stop?
  The nearest bus stop is in front of the hotel, leaving to Ostia Lido or Ostia Antica.
• Which is the nearest railway station?
  The train station inside the airport, or Ostia Antica.
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  The nearest is the train metro station in the airport Leonardo da Vinci-Fiumicino.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  No, sorry they are not allowed.
• Is there a restaurant in the Property?
  No, there is not.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.