FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm until 10pm, Check Out before midday.
• Is the price per room/apartment or per person?
  Price is per room, per night.
• Is breakfast included in the price and what type of breakfast?
  Buffet breakfast is always included in room price.
• Is heating included in the price?
  Yes, it is included.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  English, Italian, Spanish, Portuguese and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  No elevator at the moment, 5 floors.
• Are there quiet, private, romantic rooms?
  Romantic, quiet and private rooms are available. We are located in an ex nuns convent converted in bed and breakfast.
• Are linens and towels provided or do I need to bring my own?
  They are provided.
• Do the rooms/apartments have a terrace/courtyard?
  No, they do not.
• Do the rooms/apartments have a balcony?
  Few rooms do have a balcony, not all.
• Do you have non smoking rooms/apartments?
  Yes, we do.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a TV in all rooms (no international channels).
• Is there a telephone with direct dialling in the rooms/apartments?
  No, there is not.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is, it is free of charge and individually controlled.
• Is there a dining room where we could sometimes all dine together?
  We do own 2 restaurants at 500 mt from our properties.
• Do you have an Internet/E-Mail point in the Property?
  No, we do not but you may use our Internet Point at reception desk.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  Pay parking and garage available.
• Where can we rent a car?
  Ask the reception.
• Which is the nearest airport?
  Both airports are located at 30-45 mins by car.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we do (upon request, prior arrangement).
• Which is the nearest bus-stop?
  Via Cavour (100 metres).
• Which is the nearest railway station?
  Termini railway station (1 km).
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  Cavour stop is located at 300 mt far from our reception.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  No, sorry.
• Is there a restaurant in the Property?
  Not in the property but nearby.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, you can not.