FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In any time, Check Out before midday.
• Is the price per room/apartment or per person?
  Prices are per room.
• Is breakfast included in the price and what type of breakfast?
  Breakfast is included in the price. We serve a buffet breakfast with fresh fruit, croissants, fresh pastries, cookies, cakes, yogurt, bread, marmalade, butter, coffee, tea, chocolate, fruit juice, corn flakes, ham and cheese.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  We speak English, Spanish and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 5 floors and we have 2 elevators.
• Are there quiet, private, romantic rooms?
  There are rooms on the street and rooms on the back, that are very quiet. Moreover, all rooms are sound-proof.
• Do the rooms/apartments have a terrace/courtyard?
  There are 2 non smoking double rooms on the top floor that have a private terrace with a beautiful and romantic view on the city, and the family suite has a terrace on our courtyard.
• Do the rooms/apartments have a balcony?
  One room on the first floor have a balcony.
• Do you have non smoking rooms/apartments?
  Non smoking rooms are available on request.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  All rooms have colour satellite TV with International channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  All rooms have two direct dial telephones.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Air-conditioned rooms with individual temperature control, included in the room rate. Air-conditioning and heating are seasonal.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we have an Internet point.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  We do not have a parking; we collaborate with a payment garage.
• Where can we rent a car?
  The nearest place is Termini train station.
• Which is the nearest airport?
  Both airports are at the same distance: Fiumicino Leonardo da Vinci and Ciampino.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we have a pickup service from and to the airport available on request.
• Which is the nearest bus-stop?
  In fron of the hotel entrance.
• Which is the nearest railway station?
  Both Temini station and Trastevere station are at the same distance.
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  The nearest subway stop is the one at the Termini Station, ten minutes far from the hotel by bus.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  No, we do not accept pets.
• Is there a restaurant in the Property?
  We do not have a restaurant; our staff will be glad to recommend our guests some good restaurants near our hotel.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, you cannot.