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FAQs - Frequently Asked Questions


 
  • At what time can we check-in and out?
    All accommodations, Check In from 1pm, Check Out before 10am. Please let us know in advance what time you intend to check in.
  • Is the price per room/apartment or per person?
    The price is per room.
  • Is breakfast included in the price and what type of breakfast?
    The continental breakfast is included in the price.
  • Is heating included in the price?
    Yes, heating is included in the price.
  • Can we settle the bill on arrival?
    Yes, of course.
  • Which languages are spoken at the reception?
    We speak Italian and English.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    There are 4 floors with elevator.
  • Are there quiet, private, romantic rooms?
    Yes, there are.
  • Are linens and towels provided or do I need to bring my own?
    Yes, they are provided.
  • Do the rooms/apartments have a terrace/courtyard?
    No, they do not.
  • Do the rooms/apartments have a balcony?
    Some of our rooms have a balcony.
  • Do you have non smoking rooms/apartments?
    Yes, we do.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
    Yes, there is satellite TV (LCD) in each room.
  • Is there a telephone with direct dialling in the rooms/apartments?
    No, there is not.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    Yes, there is air conditioning and it is included in the price.
  • Is there a dining room where we could sometimes all dine together?
    No, there is not.
  • Do you have an Internet/E-Mail point in the Property?
    Yes, there is a free Internet connection.
  • Is there a swimming pool? When is it open?
    No, there is not.
  • Is parking or garage available?
    We have a parking in the courtyard and it is at extra charge.
  • Where can we rent a car?
    You can rent a car at our reception desk.
  • Which is the nearest airport?
    The nearest airports are Ciampino (22 km) and Fiumicino (30 km).
  • Do you have a pickup or shuttle service from and to the airport?
    Yes, we do.
  • Which is the nearest bus-stop?
    The nearest bus-stop is at 200 mt.
  • Which is the nearest railway station?
    The nearest railway station is Termini at 500 mt.
  • Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
    The nearest underground stop is Termini at 500 mt.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    No, there is not.
  • Are pets welcome?
    Only the small ones.
  • Is there a restaurant in the Property?
    No, there is not.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    No, you can not.