Travellers Reviews
Submitted by michael minshall, Amondsbury, Bristol, United Kingdom
Staff were always helpful.
A constructive comment would be that breakfast could be improved by having more variety, e.g. warm eggs, croissants, ham & cheese.
We apprecited the padding in the room to exclude all outside noise - very good.
Another constructive comment would be that the TV in the room should have BBC24 - we missed that being from the UK
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Very good value for money. Everything we expected
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Submitted by Martin O Donnell, Tuam, Co Galway, Ireland
very good place to stay
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very good and very central
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Submitted by Jane Cotter, Vancouver, Canada
This location was great, could not be better. You could get to everything on foot. We could have used a little more help from the front desk getting around, ie reservation, suggestions, about trains etc. They didn't seem to know much. The lighting in the room was really bad. You could not see to put on your makeup even in the bathroom. The TV was really sad, the clicker was broken, really hard to get working. Complained about it and nothing was done. We specifically booked a room with a TV. Disappointing. That being said the rest was good. Decent size room for Europe. Super clean. Sound proof. The special windows. Overall we had a nice stay.
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You could not get a better location, but the tv and the lighting needs an upgrade. Very soundproof, a must in any European city.
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Submitted by Patricia Dobson, Kew, Australia
Very attentive, very prompt and very friendly
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Our stay in Hotel Cecil was the seventh hotel in a 3-week trip to Europe and it was the best! We stayed in 3-star rated accommadation and Hotel Cecil was outstanding. One notable factor was the Quietness of the rooms- no traffic noise or plumbing noises could be heard.
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I recommend Hotel Cecil to any of our friends - it is quiet , centrally located , air-conditioned and well appointed.
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Submitted by ERNESTO PEREZ CASTRO, Mexico, Mexico
Nice, historic, with a very nice staff.
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Submitted by Cezary Zieba, 03-286 Warsaw, Poland
This was a very pleasant experience straight away setting me in a very good mood for this family stay.
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Except for the design of the room door, which left a lot of free space from the floor allowing residual corridor noises in the morning and late afternoon to filter in, the standard and the quality of the room was higher than expected.
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I am not aware of such dtls.
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A very coneniently located hotel with nice rooms. Friendly and professional over-all ambience and staff.
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Submitted by Michael Shernoff, New York, NY, United States
It was a delightful hotel, with wonderful staff in a perfect location at a very reasonable price. We will stay there on future trips to Rome.
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That high speed Internet access is available if people bring thier own lap tops
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Small, charming, clean hotel in an excellent location that is excellent value for the money.
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Submitted by Nolan Wilhoite, Placentia, United States
Hotel Cecil arranged an airport shuttle for us, which for our group of eight people was actually cheaper than the other options. We arrived quickly and they immediately took us to our rooms, letting us rest before registering or paying for the room. We appreciated this level of service.
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The Hotel Cecil was the perfect place to spend our first night in Rome. The location allowed us to visit a great number of sights in a very short time, and the double-double-paned windows completely shut-out the noise of the city so that we could rest to get over our jet-lag.
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Hotels in Rome are very expensive. While Hotel Cecil was a little more expensive than some other options, the service and location (not to mention the sound-proof windows) made us very grateful to have paid the small difference. The check-out process was very simple and the staff was helpful in arranging for inexpensive Taxi service to the train station.
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The double set of double paned windows should definitely be mentioned. This is a great asset. Between them and the shutters we were easily able to take a nap in the middle of the afternoon without any disturbances whatsoever.
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At first sight from the street the Hotel Cecil appears to be just a small hotel on a side-street. Once you step inside, however, you find a charming old-style hotel that immediately makes you comfortable. We found our rooms to be neat and clean. Since we had the four-person rooms (a rarity in Rome) we had plenty of space. We also appreciated the morning breakfast in a cafe'-style setting. I bet that a summer breakfast on the roof would be spectacular!!
The location was absolutely perfect. We reserved the rooms here because of the proximity ot the Villa Borghese park, but found that we were only a short walk from the Trevi fountain, and the Spanish Steps were literally arouond the corner. We also enjoyed being close to the fashionable Via Veneto, where we found the American Embassy and the Bone Church (Cripto dei Capuccini). This really is a very good location at a reasonable price (for Rome).
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Submitted by Silvia Hoyle, Walpole, United States
pleasant and curtious.
it was nice that they all spoke english
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no
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european.
location is key. very close to EVERTHING. Everything was in walking distance.
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Submitted by Henriette De Vries, Centurion, South Africa
Concierge service excellent. Very helpful
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Would have liked some fruit and yogurt with the breakfast and not only pastries, cereals and coffee.
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A safe, homely, friendly little hotel in the hart of Rome
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Submitted by David Bartlett, Meldreth, United Kingdom
we did not use the directions so i cannot really answer no. 1
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the hotel roof terrace is only open 16:00 to 20:00 so it's a bit limited
shower was tiny
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extremely well located, friendly service and comfortable room
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Submitted by Natasha Milosavljevic, Fairfield VIC 3078, Australia
Breakfast is only served until 9.30am. I would suggest extending this time especially as most visitors are not up that early. (I was visiting from Australia so it's pretty hard to get adjusted to the time). Perhaps up until 10am or 10.30am would be great - or providing breakfast to the room instead.
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The hotel is small, neat and tidy and well appointed. The location is fantastic just a couple of minutes to the Spanish steps one way and a few minutes to the Trevi fountain in the other direction. The staff are extremely helpful and polite. I only had a single room which was bit smaller than i expected but it was clean and tidy and had it's own bathroom which is all i needed. However, because all the rooms are so close to each other there is virtually no sound barrier. People walking and talking in the hallways and the cleaners in the morning can all be heard as though it was happening right in your room. Other than that it was a lovely stay in the hotel and a beautiful few days in Rome.
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Submitted by James Lowe, Nantucket 02554, United States
The hotel had arranged for a car to pick us up at the airport. The driver and car was worth the price.
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Most of the staff was very helpful. The older woman was not.
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Clean, nice room (furniture s/b updated) and good location.
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Submitted by William Beacon, Montreal, Canada
All went smoothly.
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The staff was very helpful and spoke fluent English. The stairs were being renovated the week I was there, which meant using the one elevator, which was slow at times, but it worked. The only real drawback was sound insulation. There was a family in rooms across the hall who spent each morning screaming at each other, all perfectly audible from my room.
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Checkout was easy and they were very helpful in arranging a taxi to the airport and suggesting alternate routes.
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Nothing fancy, but a nice, reasonably priced place to stay, walking distance to pretty much anything you want to see in Rome. The staff were very helpful, as well. I wouldn't stay there on a business trip because there's not really enough space to work in the room, but for a holiday, it was just what I wanted.
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Submitted by Paula Brady, Ireland
Friendly hotel staff - room clean and adequate. Very central to all tourist attractions and recommendable
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Submitted by Jan Olav Skeie
Our Thanks to the Transportation service from the airport. He was very polity and friendly.
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Submitted by Kieran Pierce
For first-time visitors to Rome, as we were,
the location was terrific. We were within walking distance of almost everything that we had hoped to see.
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Submitted by Ruthellen
The staff was very welcoming and helpful.
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Great hotel. Incredible location! Excellent service.
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Very organized, attentive and helpful.
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Very friendly and helpful staff. Great location.
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I would highly recommend the Hotel Cecil to anyone visiting Rome.
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Submitted by James
The arrangement with the limo service from the airport was excellent.
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You need to update the safes in the rooms. They are extra sensitive to punching in the numbers. We accidently pushed the wrong number and were unable to open the safe the night before our departure. Fortunately we did not have an early departure, otherwise there would be a problem waiting for the appropriate person to be on duty
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We would recommend the Hotel Cecil to friends.
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Submitted by Susan
the hotel was very nice - the people were very friendly - loved the location!
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not really
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Very clean, great size room, great location, very helpful employees
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Submitted by Marleen
Marleen has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 100% value and his check-out with a 89% rate. |
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Submitted by Marc
Breakfast could be better. Limited in the choice of bread. No fruit or yoghurt.
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good location for quality/price
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Submitted by Jonathan
A friendly, small hotel, perfectly placed for
the centre of town.
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Submitted by Lisl
The staff was helpful in assisting me to locate my lost luggage.
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I didn't realize that I had to pay cash at check out. It wasn't clear on the voucher.
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The breakfast was very good. The location is just perfect (very near the Spanish Steps).
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The location is perfect and the staff were very helpful. My room was very clean and comfortable. The bathroom was larger and more modern than I expected and I was pleasantly surprised by this.
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Submitted by Pat
The gentleman who was working on the morning of my checkout did not know the complete procedure for accepting the use of the credit card. His superior arrived to complete the transaction in time for me to catch the train I had a ticket for. While it caused me some anxiety, it worked out fine.
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Great location for a good price. Clean and typical of European hotels. Staff was friendly and helpful. As a female with my teenage granddaughter, I was concerned about safety and felt safe. The safe in the room was appreciated.
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Submitted by Rodrigo
receptionist/concierge was extremely helpful
and went beyond what was asked of him in
pointing out local attractions and places to
eat together with clear directions.
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our room was not cleaned after the first night
and the continental breakfast was poor.
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none
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The room was lovely and cosy, the hotel very
well located and charming.
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Submitted by Johanne
Very central, easy walking distance to trevi fountain, spanish steps etc.
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Submitted by Dorothy
Our brief Rome experience was a very pleasant one indeed. We found the Hotel Cecil staff friendly and helpful. A problem with the TV was quickly fixed. The breakfast tasty and adequate. The hotel's proximity to many of Rome's finest 'sights' is a definite plus. We would have no hesitation in staying at Hotel Cecil should wwe have occasion to return to Rome. In short - VERY SATISFIED. (sgd. Dorothy Howard)
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As above. Nothing negative to say at all.
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The day we checked out was a holiday (Toutes Saintes) All Saints' Day and when we phoned to confirm our taxi to the airport, there was no response. The desk clerk kindly took over the responsibility of trying to get through to confirm the taxi which turned out to the a condiserable investment in time for him. He was also 'manning' the breakfast table, making coffee, tea etc.
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no
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Well situated, clean, older hotel but with most modern amenitites. This 'old' quality was a plus for us and we enjoyed reading about its history and looking at pictures.
Staff were friendly and helpful. We would definitely stay there again.
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Submitted by Kay
Kay has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 91% value and his check-out with a 89% rate. |
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Submitted by Ken
The bar was a little understocked. Our order of three cans of beer was enough to dry the bar out.
Also the roof terrace was only open from 4.00-8.00pm, which seemed a little oddd, as there were no facilties on the roof other than... the view.
I stayed in a single room that could not be dscribed as 'spacious'. This is, though, the norm for single rooms. Otherwise, the room was quiet, clean and perfectly fine.
The bathroom was clean, with hot water always available.
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Staff were extremely helpful.
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It's great value is its position in the old centre of Rome.
The facilities are fine and the staff very pleasant and helpful.
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Submitted by Karen
Breakfast facilities seemed inadequate to accomodate all guests. Our first day we were told to wait until a table was available then we were never called and they shut down breakfast.
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Very good location. Lots of interesting places and good restaurants within walking distance of the hotel. You get the feel of 'busy' Rome as soon as you step out the front door of the hotel.
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Submitted by edward
The staff was very kind and pleasant.
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The room was clean, the service was great, the breakfast was good and the location was outstanding...easy walk to everything we wanted to see.
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The staff was always available and helpful. They spoke excellent English.
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Yes, the location was the best!
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Submitted by Edward
Hotel Cecil is a great value, and the location is wonderful for seeing Rome.
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Submitted by Jolanta
no
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modest but charming and very well situated, one negative detail : awful, faint, cold, unpleasant basic artificial light in the room
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Submitted by Christopher
Very helpful and kind staff.
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Hotel is in a great location - you can easily walk to the popular sites. The hotel is clean and nice. It's not luxurious but nice accomodations. Our room was very quiet. We had a peaceful view but also great 'blackout' curtains for sleeping.
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Submitted by chris
The hotel arranged pick up from the airport, that was great.
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Hotel was nice, breakfast was a bit sparse for an American used to breakfast. Only had rolls or crackers, coffee and juice.
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Submitted by Linda
We had a party of six in three rooms with a lot of luggage. They helped bring all the luggage in from the taxi, checked us in and got all the luggage up to the rooms in no time.
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The staff was very helpful, polite and friendly with the execption of an older woman who was a little grumpy. The rrof top terace seemed to be under some construction and was not open as a bar (as advertised in the elevator), although we were allowed to go up there with our own wine and enjoy the sights.
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If you wanted to pay by credit card you had to pay the night before check out, but this was posted at the desk. We mad our own arrangements for a car to pick us up, and it was a litle late. The Hotel staff was kind enough to get the cell phone number from us and call to make sure the driver had understood us and was on his way.
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I would say that it was a very pleasant hotel in a great location with a friendly anf attentive staff. The rooms we had were big and comfortable and quiet, and we all enjoyed our stay. The fact that breakfast was mostly pre-packaged stuff was helped along by excellent cappuccino made by the staff.
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Submitted by David
Decent clean room, quiet, central location, good for a few day stay. Breakfast is not deluxe.
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Submitted by Paul
Very nice hotel. Within walking distance to everythinh. Staff were extremely nice and helpful.
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Submitted by Christopher C
The room was small but nice. The service was very good and the staff was quite helpful. Location was fantastic!
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see comments above
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Submitted by Tracy
The description had provided for a safe,
but when i arrived to my room, there was
no safe, and the rooom wasn't very nice.
However, when I told the receptionist
that there was no safe, she upgraded me
to a much nicer room with a safe.
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The Bathroom and Room in general is VERY
small.
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Submitted by N
It is an old hotel, so the rooms are a bit old fashioned, but they are clean and bright. The staff were very polite and most accommodating. The hotel is quiet close to the station, which is also pretty convenient.
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Submitted by Earendil
A nice place to stay in Rome and in an excellent location.
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Submitted by Melody
There was confusion regarding the limo driver who was supposed to pick us up at the airport. The driver was supposed to have a sign with our last name on it, but did not, so it was very hard to locate/connect with him. It took about 45 minutes in very hot weather after almost 18 hours of travelling, so that was very frustrating. Other than that, the hotel accommodations were very good and we were pleased with our stay. We have since recommended the hotel to our travel agent and friends.
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Location is great--just a short walk from the Spanish Steps.
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Great location; clean, nice rooms; friendly and helpful staff; reasonably priced (for location). Would not recommend the limo service from the hotel unless it was ensured that the driver would be readily identifiable. Would recommend a taxi/shuttle instead.
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Submitted by Lisa
Breakfast is not very good - poor choice and not fresh.
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Clean, very spacious for such a good central location. Quiet, very pleasant but breakfast isn't very good.
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Submitted by Laragh
I truly enjoyed my stay at the Hotel Cecil - the hotel was in a fantastic location, the staff were always very polite (except for one night porter to look slightly ticked off when we got home at 5am!) and the breakfast was great. The room was very spacious. One thing that I did notice was that they didn't change the bed linen everyday. This is not tragic but would have been nice! On the whole very happy with it and have already recommended your website to another three friends who are separately visiting Rome within the next few weeks. Well done!
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Fanastic location, very tastefully decorated, extremely pleasant staff and good value for money. Definitely recommendable.
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Submitted by Alberto
The shower tub doesnīt work properly, there was very few water pression.
It was difficult to take a bath with so little water coming out.
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Itīs a nice three stars hotel, stategicaly very close to all the important places you will visit in your stance in Rome
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Submitted by Diane
Hotel arranged for a van to pick us up at the airport (6 people) and take us directly to the hotel. Was VERY nice since we were so tired from overnight flight.
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Our room was okay. I have stayed in much nicer 3 star places. The furniture was very cheap and the bathtub/shower did not have a shower curtain. So you ended up spraying the whole room when you showered.
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Great location.
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Great location but very basic rooms.
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Submitted by Carolyn
The rooms were a little smaller than we expected. The bathroom was a little run down, with some of the tile cememt missing and the walls could use a coat of paint in some areas. We were surprised that there was no fridge provided or tea and coffee facilities not available in room.
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It was very central to walk around to most of the Tourist attractions. Rooms quite small. But you are out most of the day anyway. As it was our first time overseas we was surprised that there was no fridge to store your drinks also no facilities to make your own drinks ie tea and coffee. Staff spoke English and did try to help with any queries. Breakfast was ok but nothing special.
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Submitted by Robert
The car we booked to bring us to the hotel did not arrive and we had a long delay at the airport while we found out about the coach etc. We had big problems with an illegal taxi from the Terminus to the hotel who was abusive and threw out our cases.
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Somewhere central to stay in Rome @ a fair price.
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