FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 1pm, Check Out before 11am. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, the breakfast is included.
• Is heating included in the price?
  Yes, the heating is included in the price.
• Can we settle the bill on arrival?
  Yes, you can pay the bill on arrival.
• Which languages are spoken at the reception?
  English and Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 2 floors but there is not an elevator.
• Are there quiet, private, romantic rooms?
  The room are very quiet and they are surrounded by the garden.
• Are linens and towels provided or do I need to bring my own?
  The linens and the towels are included.
• Do the rooms/apartments have a terrace/courtyard?
  No, there do not.
• Do the rooms/apartments have a balcony?
  Only one room has a balcony.
• Do you have non smoking rooms/apartments?
  All the rooms are no smoking but you can smoke in the courtyard.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  There are Tv in all rooms, but international channels are available only in the common room.
• Is there a telephone with direct dialling in the rooms/apartments?
  No, there is not.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning in every room.
• Is there a dining room where we could sometimes all dine together?
  Yes, there is.
• Do you have an Internet/E-Mail point in the Property?
  Yes, Internet point is in the common room.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  Yes, there is a parking available inside the property on request.
• Where can we rent a car?
  You can rent a car in the airport or in the railway station Termini.
• Which is the nearest airport?
  The nearest airport is Fiumicino Airport.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, there is on request. The service costs 50 euro and it includes the transfer for 4 people.
• Which is the nearest bus-stop?
  The near bus-stop is Monte Mario station.
• Which is the nearest railway station?
  The railway station is Ostiense.
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  You can reach Valle Aurelia by FM 3 urban train in about 5 minutes. You can take it from Monte Mario station.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  Yes, they are welcome on request.
• Is there a restaurant in the Property?
  No, there is not.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  You can connect only from the common room.