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FAQs - Frequently Asked Questions |
- At what time can we check-in and out?
Check In from 2pm, Check Out before 10am. Please let us know in advance what time you intend to check in. - Is the price per room/apartment or per person?
The price is per apartment. - Is breakfast included in the price and what type of breakfast?
No, breakast is not included. - Is heating included in the price?
Central heating and air-conditioning are included in the price and you have the option of asjusting it. - Can we settle the bill on arrival?
Payment is required upon arrival. We prefer cash upon check-in. - Which languages are spoken at the reception?
Claudio, who is the manager of the apartment speaks English, and French fluently, and as a native Roman, who has travelled extensively, he enjoys speaking international languages. - How many floors are there in the building and do you have an elevator (lift) in the building?
The apartment is located at the ground floor of a small 15th cent palace. - Are there quiet, private, romantic rooms?
The whole apartment is very quiet and romantic. - Are linens and towels provided or do I need to bring my own?
Fluffy, white towels (shower and face towels) and clean linens await you and are changed weekly. - Do the rooms/apartments have a terrace/courtyard?
The apartment has no terrace or courtyard, but you are located in a most picturesque alley where cars are not alloued,yet in the medieval district of Rome. - Do the rooms/apartments have a balcony?
No, the rooms do not have a balcony. - Do you have non smoking rooms/apartments?
Smoking is not allowed in the apartment. - Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
In the living room of the apartment is a Satellite TV. - Is there a telephone with direct dialling in the rooms/apartments?
In the apartment is a telephone free for local calls. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
In the apartment there is air conditioning included in the price. - Is there a dining room where we could sometimes all dine together?
In the apartment there is a large dining room. - Do you have an Internet/E-Mail point in the Property?
Yes, in the apartment there is broadband internet connection 24/7 at no extra price. - Is there a swimming pool? When is it open?
No, there is no swimming pool. - Is parking or garage available?
Parking and/or garage are available close by the apartment at reasonable price. - Where can we rent a car?
You may rent a car all around the city. - Which is the nearest airport?
Ciampino airport is the closest one. - Do you have a pickup or shuttle service from and to the airport?
No we do not have a shuttle service. - Which is the nearest bus-stop?
Bus 23 and tramway 8 are the closest. - Which is the nearest railway station?
Trastevere RR station. - Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
The nearest subway stop is Circo Massimo that is less than 1 km away from the apartment and it can be reached by a very pleasant walk through the Circus Maximus and the Rose Garden that in springtime is a unique view. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
Yes one of the bathrooms has a Jacuzzi type shower. - Are pets welcome?
Yes, they are allowed. - Is there a restaurant in the Property?
No, but there are plenty of wonderful restaurants right close the apartment. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes you can connect the modem.
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