Travellers Reviews
Submitted by Greg Smith, Blenheim, New Zealand
We were warmly received and given considerable information about bus services, maps and the likes.
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We had travelled for 6 weeks through Europe and stayed in a number of 4 and 5 star Hotels. Arena House has outstanding hospitality, is extremely well located and is quiet. Having free internet in the room was a nice bonus.
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A limosene was arranged for our travel to the airport. The owners and staff at Arena House could not have been friendlier or more helpful. After our poor customer experiences in Venice it was refreshing in Rome to have such a great place to stay and such hospitable hosts. We will certainly recommend Arena House to friends and other people travelling to Rome.
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Free internet access in the room was a nice bonus.
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Arena House is in an awesome location. It is located in a quiet back street however just a 5 minute walk to the Open Deck bus tours, the Colloseum and other attractions. There are lots of great bars and restaurants close by. The owners and staff at Arena house bent over backwards to make our stay wonderful. After travelling for 6 weeks through Europe this was probably our favourite place to stay. Its amazing the difference great hosts make.
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Submitted by Donna Judkins, Danville, United States
The Arena House only has a very small brass sign on the corner of the building so watch closely for it. The building is right next to a parking garage.
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The staff was outstanding!!! I can't say enough about their helpfulness and they were all so friendly.
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The Arena House's accomodations are not 5 star but the staff, location and extras are 10 star and that makes it a perfect place to stay in Rome. Breakfast was so easy at a coffee bar around the corner and was availabe as early as 6AM. Dozens of places to eat were within a few blocks and we felt totally comfortable walking at all hours. A bus stop is at the end of the street and the metro is only a few blocks away. The hotel was very clean and comfortable. I would highly recommend this hotel to my family and friends.
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Submitted by JOSEPH BROWNE, GALWAY CITY, Ireland
On arrival, Vincent checked us in. One of the nicest people I would say I have met in my life. Just a genuinely nice, unassuming person. He then produced a map and proceeded to mark every bus stop, train stop on it. Every bus number was marked on it, where to get on, where to get off....unbelievable service!!!. I am sure he has done this with every guest that has ever stayed and yet he did it for us with genuine interest and enthusiasm....
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I have never in my life stayed any where in the world where the staff were more helpful and courteous. Barbara and Vincent (and the young girl working there one evening) could not possibly have done more to make us feel welcome and our stay more enjouable. When leaving the Arena House to leave for Ireland we walked down to the Metro station, just as we got there, Barbara came running up to us, completely out of breath with my wallet in her hand!!!. From the Metro to Arena House is a good 13-15 minutes walk!!!, how many other Owners would have done the same I wonder?. Barbera then gave both of us a kiss and warned us about pick pockets on the train.
I would have absolutely no hesitation what so ever in recommending to a friend.
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As smooth and hassle free as could possibly be.
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Free Tea, coffee, fruit Juice and Yogurts available at all time.
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One word...PERFECT
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Submitted by SOCRATES ALEXANDROU, TREFNANT, DENBIGHSHIRE, United Kingdom
our arival experience at the hotel couldn't have been more perfect!
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We couldn't have wished to find a more perfect hotel to stay in than the Arena House!
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Efforless and stress free!
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Vincent made our holiday perfect with his courtesy and guidence. His help and advice regarding getting around the city and seeing all the main attractions was a godsend! A true gentleman and perfect host!
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Well,put it this way, when we return to Rome, we wil be looking no further than Vincent's Arena House hotel!
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Submitted by Joanna Summers, Hitchin Hertfordshire SG5 1PA, United Kingdom
I was sceptical when I read that the rooms were quiet as previous experience of Rome is that 'quiet rooms' don't exits but they were! Had a lovely undisturbed nights sleep which was just what I needed prior to running the marathon.
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Room was small but I didn't go to Rome to stay in a hotel room! Location was perfect as a base to run the marathon from - very quiet and only 200 yards from the start, which is at the Colosseum, meaning that Arena House is also a perfect base for seeing all the major sights of Rome. Although Arena House does not have eating facilities there are many vrey friendly and reasonably priced bars and restaurants very close by. As soon as entries for next year's marathon open I will be entering again and will also book my accomodation at Arena House again. Hopefully I will also be bringing a few friends!
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Submitted by Matthew Illuzzi, Apex, United States
The staff at the Arena House is welcoming, friendly and extremely helpful - from greeting us at arrival, explaining the layout of the city, booking dinner reservations and a cab to the airport - the service was flawless.
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Very friendly - a 'home-like' feel to it
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Submitted by Andreia Daemon, Rio de Janeiro, Brazil
It's really near the Coliseum and the Palatino, about a block away. And about 15 minutes from the metro station. We walked to everywhere, but if its raining or if you're tired there is a bus stop nearby and the metro is always a good opition. There is a police station down the street and the hotel's area felt very safe. Just beware in crowed metros and train stations.
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Submitted by Julie Washington, Madison, United States
We were greeted with a warm welcome and orange juice by Vincent! He was sooooo friendly and welcoming. He also spent several minutes using a map to help orient us to the city which turned out to be invaluable. We met Barbara later our first day. There is no substitute when travelling for excellent customer service. The Arena House was unparalleled during our visit to small hotels in Europe.
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The Arena House was wonderful. It was clean and comfortable. The room was a good size and had a computer with internet access in it. Unlike other places we encountered in Italy, it had an excellent air conditioning system and decent-sized bathroom.
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Check out was easy. We were informed when we checked in that cash was necessary at check out so we were prepared for this. Vincent called the cab for us and it was there waiting at check out.
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Arena House is located in a neighborhood just around the corner from the Colosseum which is amazing. There are stores, restaurants and other amenties within a block or two. There is a cafe across the street that had pastries and coffee in the morning and a tabbachi store next to that with all other items we could want. We went to a couple of the restaurants in the neighborhood that were just excellent. During Vincent's orientation he told us about using the local buses to get around and we did this several times with very favorable results. It was very nice to stay in a location off of the tourist track and really feel like we were 'in' Rome. We will be back in Rome next summer for an extended stay and will be based at Arena House. I am looking forward to going back and taking my kids with me.
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This is a great place. It is quiet and off the beaten path. The location allows you to experience Rome more like a local than a tourist. We never encountered any tourists in this area, except in restaurants. It definitely exceeded our expectations.
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Submitted by Carroll Dean, Calgary, Canada
We had taken the recommendation from the hotel to take the taxi service to the hotel. Our driver was great and friendly too! Arena House was a friendly, happy, clean, welcoming establishment!
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The extra's we received were a free breakfast at a Coffee Bar that was a block away from Arena House. The establishments were friendly and helpful - especially since Italian wasn't our first language!
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The check out was quick and easy. Very organized hotel!
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Close to all of the big sites, easy access to public transportation if required, clean rooms, air conditioning, full sized bathrooms. The owners were delightful and accomdating and would ask how your day was and offered good tips to get around the city to see other sites and enjoy the culture!
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Submitted by Richard Connor, Montreal, QC, Canada
Nice, friendly, could not ask for better.
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Rooms are small, but that is to be expected in Roma. Clean and relatively spacious bathrooms are key, and Arena house delivers.
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I booked for double occupancy, but stayed single. I did not have to haggle, discount was openly offer at check-in (very classy).
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Small but comfortable, cheap for Roma and very well situated. Very friendly owners/staff. Very quiet as well. I highly recomend it
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Submitted by Scott Baggett, Memphis, United States
They were very nice and accomodating -- the young woman even carried my extremely heavy backpack to my room (I protested, believe me! But she said she was strong and wouldn't let me take it).
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Very quiet room, the windows open up to a nice courtyard, and at night, the street outside is virtually silent. Quietest room of my trip. Also very clean.
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Checkout was painless -- keep in mind they accept cash only, so make sure you're squared on how much you owe.
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The hotel is on one floor in a very quiet building, adding to the comfort level in my opinion. Make sure you have a map with an index when you arrive at the Coliseum -- it's not hard to find once you find it the first time, but it can be a little tricky at first.
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Excellent, friendly owners/staff. Great location, great price, I will definitely stay here my next visit to Rome, and I suggest everyone else do the same. You don't expect much for such a great price, but you get way more than you pay for. I really can't say enough nice things about this hotel. I stayed in 6 hotels in my 10 days in Europe, and this was by far the best.
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Submitted by SHANNON AMATO, FORT LAUDERDALE, FL, United States
I was greeted very warmly by Vincent and
Barbara and was given juice upon my arrival.
There was a bit of a snafu, however, because
there was a problem with the toilet in the
room I was supposed to stay in. Arena House
arranged for accommodation in another hotel
and paid for a taxi to bring me there. After
looking at the room I was to stay in, I was
very dissatisfied as I paid for amenities,
such as en-suite, computer (and internet) in
the room, and air conditioning. The new room
had none of these and I was to pay the same
rate. Vincent, at Arena House, was able to do
some re-working and fit me back into the
hotel. I was more ecstatic and appreciative
considering that I had seen my alternative.
He was very apologetic and went above and
beyond to make the rest of my stay pleasant.
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Vincent and Barbara were the nicest hosts I
could have asked for. Vincent arranged
several tours (Vatican City and Pompeii) for
me and airport transfers. This was quite a
relief as my time in Rome was very short and
I did not have to waste any time searching
for tour companies or information. They even
had touristy books in the lobby that guests
could borrow (and I did)! There was
complimentary juice and chocolates placed in
my mini-refrigerator and more was available
in the lobby. The computer in my room was
being troublesome and when I arrived back
after my day about, a new CPU was already
installed for me! I did not expect the high
level of service that I received and am very
satisfied with how things turned out.
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I left early in the morning for a tour and
left a post-it note asking Vincent to arrange
for transportation to the airport early the
next morning. I came in late and Vincent was
still awake and able to give me choices of
transportation available at such an early
hour. After those details were worked out, we
had a lovely conversation about Italy and its
culture. I really enjoyed speaking with him
and look forward to my next stay in Rome.
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This hotel was in a great location, very
close to the Colosseum and within walking
distance to most big sites. The room itself
was small, but the bathroom was spacious and
recently updated (with great water pressure!)
The computer in the room was perfect for me
(and my biggest selling point when I booked),
as I needed to send emails often and at off-
hours. I couldn't have nicer things to say
about the staff, they were magnificent!
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Submitted by Brian Koop, Toronto Ontario, Canada
Exact address on street is a bit tricky to find due to street numbering system and small sign, but ask locals for directions. Hosts were very gracious and welcoming.
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Room was on small side, as expected, but it was not cramped. Very good value for the price, at a great location steps from Colosseum. Spotlessly clean and well kept. Room was quiet with a pleasant view of neighboring garden.
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Excellent basic accomodation for a very low price (for central Rome). Great location near Colosseum. Clean and quiet with very gracious and helpful hosts.
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Submitted by Debby Batchelor, Portslade, United Kingdom
Very easy to find, a short walk from the Metro Station. Owners welcoming and helpful, offering drinks and sweets to us all on arrival.
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The owners of Arena house were extremely friendly and helpful. They could not have doen more to make us feel welcome and gave lots of helpful tips to ensure we had a great time in Rome. The rooms were clean and comfortable. The location is central to the ancient city. I would definitely recommend it!
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Owners once again very helpful, allowing us to use the computer and printer to check in online for our flight later that day. Also let us use the room to store our luggage and to freshen up before we left. A big hug goodbye too!
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Just how friendly and helpful the owners are
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Great. Have no negative comments
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Submitted by linda skelton, glasgow, United Kingdom
This was superb accommodation to stay in Rome. Excellent location. Barbara and Vincent could not have helped more. Will be reccommending this accomodation to our friends. Please let them know how happy we were with our stay in the Arena house. Thanks
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Perfect place, perfect location, great value for money
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Submitted by Patrick Brady, Needham, United States
Vincent and Barbara were there and were very helpful.
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The only constructive critism I have is that the lighting could be better. A little too dim.
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Vincent was up at 4am to help us with the cab.
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Vincent and Barbara are exceptionally nice and helpful.
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Excellante!
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Submitted by Laura Bridges, Winscombe,, United Kingdom
The arrival at Arena House was very friendly and we were given lots of helpful information about Rome and how to get around and what to see.
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Arena House was in a perfect position, minutes from the Colesseum and in a friendly neighbourhood. The room was excellent. Well furnished and very clean. We were really happy with our stay.
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Submitted by Ana Clara Costa, Araçatuba, Brazil
No
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Yes, absolutely.
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Submitted by carita hoyer-evatt, 06101 Porvoo, Finland
Our Host Vincent was very helpful! He spoke fluent English and gave us directions for how the BB was set up and for the Breakfast next morning. We received a map with directions of buses and how to movefrom and to the hotel by bus or metro. The first impression is so important! I calmed down and we 'mastered' the transports within 24h.
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Very tidy, clean and pleasant Family feeling. We felt really cared for.We highly recommend!
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We definitely will return again. Very good position if moving around in Rome. Not only downtown, but good connections to outer areas by bus no.3 for instance.
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It was hard to find. We took a taxi from the Termini station and the driver circled round and round...the small one way streets. The ride from Termini to Arena house cost us 35euro...! we knew we were fooled. More detailed map for drivers how to reach. Also mention the Gendarmerie next door or some other landmarks close by. No sign in the street! we were worried.
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Wonderful! Friendly! Clear! Clean!
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Submitted by Lindsey Hansen, Milwaukee, United States
The staff was very nice and very helpful.
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One recommendation is to change the queen bed in Room #5 as we could feel the springs.
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I would definatly stay there again.
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The staff was extremely friendly. The hotel was in a nice area, close to many excellent restaurants and the colesium.
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Submitted by Bianca Hunt, Melbourne, Australia
It was very easy to find and the hosts were so welcoming and helpful. Gave us a map straight away and told us where to go
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The facilities were great
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Very easy to check out, in fact we were running late for our plance and Vincent called us a cab and made sure the cab knew where it was going
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it was lovely accommodation, very clean room and bathroom and the location is sensational, lots of resturants to eat at that you can walk to and the colessuem is only 5 mins walk and its very close to bus lines and train
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Submitted by Stephen Braid, Melbourne, Australia
Fantastic greeting by Vincent and Barbara made you feel very welcome
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Great place to stay, you eally felt part of the neigbourhood easy access to all of Roma's attractions.
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Highly recommend it. Believe the web site.
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Submitted by Daniela Rossler, Kirkland, United States
We were very surprised and pleased by how friendly the staff was who greeted us when we arrived. It instantly felt like we were staying with family. They made sure we had everything we needed to feel at home and immediately gave us advice on where to go, eat and how to get there.
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Great stay. And you couldn't ask for a better location. A short walk to all the ruins!
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Very simple boarding, but who is going to spend there vacation in their room? The helpfulness of the staff more then make up for it and the internet access in the room was awesome and soooo helpful. Also, the location was perfect....we walked to most of the major sites.
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Submitted by Julian Cookson, Leatherhead, United Kingdom
The owners and staff were incredibly helpful and had a constant smile. I would go back to Arena house and be happy to recommend it to anyone visiting Rome. Thank you for a lovely welcoming stay.
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Submitted by Mercedes Esquivel, Miami, Florida, United States
I would highly recommend this property. The accomodations are nice and clean and we felt very safe the staff was great!
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Great
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Friendly, home-like feeling and great location
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Submitted by Tram-Anh Ly, Calgary, Canada
Clean place and very friendly staff.
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Hotel was very accomodating allowing us to leave our luggage with them for a couple of hours after checking out so we could go sightseeing.
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Fantastic location and friendly staff. A must place to stay in Rome. Very personal service from the staff.
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Submitted by Laura Illand, Belfast. N. Ireland, United Kingdom
Owner there ready to greet us when we arrived, very good English, gave us maps and an overview of the area. Very friendly.
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Rooms are small, but very clean. Bed linen and towels changed daily. Overall very good value for money.
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Submitted by Matthias Schneeberger, 3073 Gümligen, Switzerland
no
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close to the centre, quiet, very friendly and helpful staff
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Submitted by reina lodewijks, bantry, Ireland
The hotel accomodation was a bit of a disappointment. The photos on your website depicted a nice spacious room. In reality the rooms were very small, dark and not very clean. It seemed that the proprietor of Arena House lost interest and did not even bother to make a sign how to open the curtains: he wrote it on the wall. Just a small example but it made the room look even more run down. There was no hotel-lobby and getting a taxi took hours. The breakfast had to be eaten in a bar across the street where they charged 3 euros for a small extra coffee. Next time we will definitely not stay at Arena House. There are better B&B in the same pricerange.
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We already left our rooms by the time we checked and and could not even use the bathroom while waiting for the taxi to bring us to the airport
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That the rooms are very small, dark and not clean. That the staff is totally not interested and that breakfast can better be organized somewhere else
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Don't go there
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Submitted by joan harrison
My travel companion and I were warmly greeted and everything related to what was needed upon our arrival was taken care of.
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Extremely pleased with the physical features of the Arena House. Excellent location, we could not believe the gem we had found. Would definely stay again.
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We are so grateful to Barbara and Vicente for the warmth and hospitality they displayed towards us. Also,I want say a special thank-you to Barbara for being so very kind and helpful to my daughter.Both Barbara and Vincente showed that they truly care about people. This was my and my travel companion's first trip to Italy, it was wonderful and a major part of our memory will be how we were warmly treated by Barbara and Vincent at Arena House.
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Run by great cartakers- Barbara and Vincent.
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It is a wonderful jewel of a place,great location and run by wonderful caretakers. I would stay again on my next visit to rome.
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Submitted by Mark Trieger
They are the best of all the places we travelled. We would use them again just because they were so nice and helful. They waited for us to come in from Barcelona when our flight was delayed. They even helped us carry our luggage to our room.
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Best location in Rome. Great place...clean and helpful staff. Quite and next to a police station. Worth the money
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Submitted by Susana Garcia
Susana has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 89% rate. |
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Submitted by Ruud Koeyvoets
We used the pickup service of the hotel. excelent for first-timers
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It's a very good, small hotel. at a very good location.
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Submitted by BENJAMIN TURNER
The proprietor ordered taxis for us - very helpful
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Ideal inexpensive accommodation for a group of young people - students etc
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Submitted by Kristine Fay
I was surprised that we were asked to pay in cash. Perhaps it was mentioned in the confirmation but I did not recall reading it.
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Please include that you will be asked to pay in cash at check out time. Credit cards are not accepted.
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Very clean and comfortable, it was just the type of space we needed for our stay in Rome. The great location made it easy to take the bus or subway. We also enjoyed the neighborhoor restaurants and bars.
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Submitted by MICHELLE LAVELLE
I would like to say we really enjoyed our stay at Arena House. The owners were very very nice. The en-suite room was very clean with a tv. Room cleaned and towel change everyday. 2 minute walk to the Coloseum and the metro which takes you anywhere around Rome you want. Really enjoyed our stay and would highly recommend this place. Also nice resturants and bars near by.
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Submitted by Richard
Welcoming and warm welcome!
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Even when I had a problem with the computer, the staff went out of their way to help and resolve the issue.
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Excellent value for the accomodations.
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None
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A bargain for the accomodations. Clean and all the amenities one really needs. A great experience.
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Submitted by Heather
Before I got to my room I had been give a map of Rome with all the transportation options personally marked out. Very helpful.
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An excellent accomodation that goes out of their way to make your stay in Rome a great one.
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Extremely good value.
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Located in a nice neighborhood with grocery stores and restaurants nearby while being within short walking distance to the major attractions.
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Highly recommended! Great value and a great neighborhood, without all the touristy hustle and bustle. Would stay there again the next time I'm in Rome.
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Submitted by Thomas
The Arena House is run by a very kind Italian couple, and their daughter. When we arrived, we were greeted at the door by the wife. She was very friendly and even carried one of our suitcases up the small set of stairs to the reception desk. They gave us a very warm welcome, as if they had been waiting for us! The husband gave us great recommendations for restaurants,along with a map & directions of the area. Their daughter was always friendly and willing to answer our questions.
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The room was very clean and comfortable. It was actually nicer than the pictures show.
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The wife arranged for a taxi to pick us up at 6:00 am on the day of our departure, and the price she quoted us was exact. Our checkout was very smooth and efficient.
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A lovely, very clean Bed & Breakfast, run by a very kind and helpful couple and their daughter. The location is very convenient to the Coliseum area, with plenty of restaurants nearby. It is a great value! I would definitely recommend this establishment to a friend!
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Submitted by Rebecca
Rebecca has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 91% value and his check-out with a 89% rate. |
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Submitted by John
John has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 91% value and his check-out with a 89% rate. |
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Submitted by George
no.
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A wonderful place that is homely, welcoming
and clean. Near to all the top sites in
Rome. Staff were exceptionally friendly and
extremely helpful when planning our trips
out to the sites. A place to go back too!
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Submitted by Mikki
We came to Rome by train from Umbria and got
waylaid by gypsies! We knew better but we
were rescued by a wonderful Italian tour bus
man. He chased the gypsy away, we got our
luggage and he spent 15-20 minutes getting
us a taxi to Arena House. What an angel! Our
arrival at Arena House was very nice. Both
the gentleman and the lady were very
helpful. He marked a map of Rome with bus
route stops for us and our room was
delightful. It's a very good location, right
between 2 police stations! The arrangements
for breakfast were very good too. We
thoroughly enjoyed our stay. The gentleman
also helped us email our husbands/children
via the computer in our room too.
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Thank you so much for having the information
I needed to help me find a place to stay in
Rome that was nice and also affordable for
us. It really made our stay a joyous
experience. Please pass this on to the
people at Arena House...they did a great
job.
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They also arranged for our taxi at 0615 on
the 13th to Fiumicino with a very delightful
cab driver, Gianni. He was a treat to travel
with.
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No, just don't want them to get more
expensive in case we get back to Rome!!
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I'd recommend them very highly.
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Submitted by Fred
The staff was very helpful and kept our lugage for us since we arrieved before check in. They also gave us a complimentary breakfast on our arrival.
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The staff was most helpful by providing directions, maps, help with taxis', locations of local restaurants and stores. They were very likeable people.
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They were most helpful in getting us a taxi to the airport
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They had internet capability--I don't recall if that was on the web site or not.
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yes!
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Submitted by Julie
The accomodation was very clean with good heating. It was quiet and felt very safe walking around at night.Accomodation host have got to be the most hospitable and geuine I have ever experienced. They genuinly wanted us to get the best from our stay in Rome with local tips on transport and ticket purchases. I would definitly stay here again. Lots of good cheap places to eat and drink, a really positive Italian experience, a stones through from the Coloseum
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Freindly, clean, welcoming, basic , good value. Perfect if the intention of your visit is sight seeing rather than being in a hotel room. A comfortable place to stay after a titring day sight seeing. Beds really comfortable ( essential for me)
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Submitted by richard
In route to the hotel, we passed right by the Colosseum, two turns and we were at our Hotel (perfect). As our cab pulled up to the Hotel, (the daughter) was walking in the door only to realize that we were her guest and came to the cab and helped |
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