Travellers Reviews
Submitted by Zsuzsanna Fekete, Budapest, Hungary
Zsuzsanna has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 89% rate. |
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Submitted by harry gilbert, darlington, United Kingdom
Very easy to double book by double clicking,then having to cancel.
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Very friendly staff, who were always willing to help. Their standard of English was very good.
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Friendly and clean. All tourist attractions within easy walking distance.
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Submitted by Ali Tarkan Eke, Geneva, Switzerland
Ali Tarkan has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 66% value and his check-out with a 78% rate. |
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Submitted by john brewin, Linslade, United Kingdom
We could not find the bus stop, we thought it was in the bus station but we found out later that it stops outside on the main road.
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The hotel is ideally located for the Vatican and to all the tourist attractions in the centre of Rome. We found we could walk to most places.
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The staff arranged out taxi and were very friendly
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Not really
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Friendly staff, clean rooms, excellent location
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Submitted by Anthony Guetersloh, Chicago, United States
The hotel staff was very friendly and welcoming, despite the fact that we were arriving late at night. The hotel receptionist provided us with a lot of useful information about the hotel's services, places to dine in the neighborhood, and directions to various Roman landmarks.
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We were very impressed with the staff and accomadations at Hotel Sant'Angelo. The staff was very friendly during our entire stay, and they were always fond to wish us a 'good day' or 'good evening' as we came and went.
We found the room to be very spacious, even more than we were expecting based upon the website. The room was also very clean and well-kept, and we felt like we had plenty of privacy. The breakfast provided was very good and satisfying.
Also, we used the airport taxi service both upon arrival and departure from Rome. In both cases, the drivers were on time and drove us quickly to our destinations. It was very convenient to have this service arranged by the hotel and just added to our bill.
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The location is perfect! It is a short walking distance to the Centro Storico, the Spanish Steps, and the Vatican, but it is on a quiet street that really makes the guests feel like they are coming 'home' for the night.
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The Hotel Sant'Angelo is a wonderful place to stay at while in Rome. It is on a quiet street, but it is still in close proximity to all the exciting neighborhoods of Rome. The main foyer of the building has an impressive marble lobby and staircase, while the hotel lobby is on the 1st floor. The rooms are spacious and clean, and the private bathrooms are wonderful. The staff is very friendly and warm, and they would joke with us every day as we came and went to make us feel like welcome guests to the Sant'Angelo family.
It is a fantastic value for the money, and I will definitly stay with them again the next time that I vacation in Rome. We loved this hotel!
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Submitted by BRIDGET DORMAN, United Kingdom
Really grateful a taxi is arranged from the airport.
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We have stayed at your hotel twice and give your details to everyone we know who is planning to visit Rome. We love the atmosphere and location of your hotel. The rooms are great and the staff are wonderful! Thanks again.
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We always recommend it and give details...many friends have chosen to stay there and really enjoy your hotel.
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Submitted by Robin Berg, East Rockaway, New York 11518, United States
We enjoyed our stay at your hotel very much and would recommend it to others. Although the walls were not soundproof, we were fortunate that the other guests were very considerate and made very little noise. We were particularly pleased with the service from the friendly and helpful staff. Great value for the money
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See above. Charming, clean, comfortable and friendly. Great location. Very good value.
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Submitted by Pierret Christelle, Messancy, Belgium
Very, very good, the receptionnists were very nice!!
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Room very clean and spacious! Very good!
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No more to say: OK!
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The situation of the hotel: very good for the visits!
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Sant Angelo is a good situated hotel with very professional staff!
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Submitted by Graham Fyffe, Perth, United Kingdom
The Taxi Driver (Taxi organised via the Hotel) took us for a mini tour of Rome prior to arriving at the Hotel which was appreciated.
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We didn't expect the room/bathroom to be cleaned every day together with fresh towels being supplied daily.
This was a pleasant surprise.
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With the hotel being prepared for our check settling our bill was extremely quick.
The hotel also provided a room where we could leave our luggage on check out day. This was very much appreciated as we were not leaving for the airport until 5pm which gave us a further full day in Rome without the worry of what to do with our luggage.
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The Hotel is situated on a quiet street away from the noise of Rome yet only 15 minutes from the Vatican, Spanish Steps, Trevi Fountain and Pantheon.
The Hotel has friendly staff with the standard of accommodation provided being very good.
The Hotel felt very secure - throughout our stay we felt safe and relaxed.
I would have no hesitation in recommending Hotel Sant'Angelo to a friend.
Thank You.
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Submitted by Andrew Hamilton, United Kingdom
I took a taxi from Fiumicino to the hotel
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The only slight disappointment was the very small size of the shower. It was tiny, but worked fine.
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It was very good to be able to leave luggage after checking out, before picking it up in the afternoon when the taxi arrived for the airport.
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The hotel's location is excellent, staff are wonderful, very helpful and nothing is too much trouble for them.
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Don't stay anywhere else except the Hotel Sant'Angelo!
I've recommended it already to a few people and I will stay there again anytime I am in Rome. The hotel and staff made my first trip to Rome a great one.
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Submitted by sara reynolds, New York, United States
The hotel was lovely, and much nicer than I anticipated. The complete breakfast was quite a surprise, and it was really great. The only thing missing was decaf coffee.
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It was lovely , clean reasonable and close to all the things you would want to see in Rome.
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Submitted by Mark Prueser, Arlington MA 02474, United States
A good 3 star accomodation. The staff were extremely courteous and helpfull. The location of the hotel was perfect.
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Submitted by Tommy Ström, 589 29 Linköping, Sweden
There was only one trouble, the elevator was out of order Saturday, Sunday until Monday afternoon. Our room was on the fourth floor.
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A very nice room with the bed upstears.
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Submitted by Zlatka Brkovic, Dubrounik, Croatia
Zlatka has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 78% rate. |
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Submitted by Keith Comley, Winchcombe, United Kingdom
Used the hotels pre-ordered taxi service which took all of the stress out of arriving in Rome and finding the accomodation. Top rate.
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The staff were genuinely helpful and friendly, quite a pleasant surprise, from the check in clerk to the cleaner.
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The staff were very good, the room simple and clean, and the hotel was well sited for getting around Rome. Area felt safe, and I would recommend using the hotel arranged taxi which took the worry away.
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Submitted by Emiel van den Burg, Venlo, Netherlands
1. more choice breakfast;
2. the size of the shower was very smal.
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nice and friendly and near to all the beautiful places in Rome
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Submitted by Volker Behrendt, Germany
We would return ....
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The hotel is very close to the Center of Rome and everything of interest can be reached by foot. Excellent service and very gentle staff. The breakfast is expected 'as small as expected' in Italy ...:-)
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Submitted by Aija Augstkalna, Riga, Latvia
Very good place where to stay in Rome. Fistly, it has exelent location: near almost everything in Rome. Secondly, staff was very frendly and helpfull. Thirdly, price is reasonable.
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Submitted by Stephen Christien, Forest Park, Illinois, United States
First Impressions are always the most important, especially after a long journey. Being warmly received set a memorable tone for the rest of our stay.
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We were familiar with the comments of other travellers on TripAdvisor.com, so our expectations were consistent with what we were provided.
The rooms are truly spartan-like. The beds are in need of upgrading; a steel frame and spring mesh supporting a thin 'mattress' are not the quality of Three-Star properties in today's markets. The room was very well maintained.
Noise from the corridor is amplified by the generous space beneath the door, the hard tile floor and the hollow core door itself. Solid doors of more substantial mass and acoustically gasketed for sound isolation are available and have come to be expected.
I have to assume that as wireless internet technology becomes more common, charges for use of the internet from a house computer will become obsolete.
The furniture in the common room should be replaced and not just covered to conceal the sad state of the upholstery. Lighting could similarly be improved.
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The staff were courteous and professional in the presentation of the final invoice. The bill was itemized and explained. All charges were accurate. The bill was presented and paid in Euros as was initially requested, however, I sensed that this was how business was always conducted and not as a matter of my request. Nonetheless, it was appreciated.
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Emphasize the courteous, friendly and helpful staff. They made up for the basic accomodations with their genuine good-natured outlooks, their fine English and their desire to provide a high level of personal attention.
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A genuine small hotel with a family-like atmosphere and level of attention.
We took pictures of our room to set expectations instead of words however. Significant differences exist between hotel rooms in Rome and in the United States. A customer in Rome receives less and pays more than in the U.S. The website should prepare consumers for this fact.
We will also stress the desirability of the hotel's location, off the main roads, yet close to transportation and within walkable proximity to so much on both sides of the river.
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Submitted by Jacqui McCluskey, London, United Kingdom
One of easiest web-sites to use and wide range of accommodation options. Also the information provided on each hotel is comprehensive along with good photographs of the hotels. Booking process quick and easy and everything went very smoothly - no problems at all.
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Very friendly and helpful - gave us a map and showed us key places of interest in relation to the hotel. Made us feel very welcome.
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Eas of process and good to have seen accommodation before booking - like to have accommodation booked before arrive and for it to be of a certain standard
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Very friendly, good standard of accommodation, clean in a quiet area and very central.
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Submitted by Klaus Munk Pedersen, Holte, Denmark
Everythins was as expected - a very nice comfotable hotel to a very good price conncidering the fantastic CENTRAL location.
The room was nice and clean - the restroom was new and had everything needed even at the very small size it had
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I can only recommend it - which I already have to our Italian agent!
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Submitted by John Delaney, Lochwinnoch, United Kingdom
No. The info on the website is accurate and comprehensive.
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Decent hotel; excellent location; rooms fine, very clean, not huge; bathroom on the small side, especially shower; staff very helpful, professional and friendly.
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Submitted by Kurt Arnold, 71083 Herrenberg, Germany
Kurt has left no specific comment, however has rated the overall satisfaction rate with a 66% score, his arival experience with a 72% value and his check-out with a 91% rate. |
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Submitted by Bryan Smith, United States
Your staff was wonderful!
We enjoyed our stay, but had problems with the bathrooms. We stayed in 2 different rooms. The showers leaked in both rooms, the toilets spat water from the top well when flushed (Rm 304 was worse than 302).
The faucet also leaked in 304, where the spigot meets the sink.
Some of the pillows needed to be replaced.
We requested to use the internet approximately 5 times. Three of the five times your staff were using the computer and we had to come back later.
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This was only due to the bathroom problems.
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Exceptional staff; always accomodating and friendly. All spoke English well.
Clean rooms.
May need to question quality/repair of bathroom facilities.
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Submitted by Julie Kristensen, Karlslunde, Denmark
Julie has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 66% value and his check-out with a 61% rate. |
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Submitted by sauvenier jean-françois, waterloo 1410, Belgium
The pictures of the breakfast room are more clean and happy than reality.
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Rome is an expensive city especially during new year period
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see above regarding breakfast room
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very well located but expensive for this standard
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Submitted by Christian Andrews
Every single person on the staff was very helpful in anyway they could be. The breakfast was excellent.
My only minor complaint was the bed had annoying metal buttons.
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They had an internet connection onsite for an hourly fee.
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It was clean, quite and full of very curitous and helpful employees.
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Submitted by Frank Semmler
A beautiful hotel in the center of Rome, friendly staff, no problems. I can recommend this hotel.
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Submitted by James McCabe
A wonderful hotel conveniently located. Within walking distance to Castle Sant Angelo; Vatican City; Spanish Steps; & Trevi Fountain. Numerous restaurants close by. Just steps from Tiber River. International TV channels including CNN from London. Courteous desk staff willing to help in any way possible. Internet access near the front desk for a fee. No fears in highly recommending this hotel.
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Submitted by Andrew Whetstone
Receptionist was extremely welcoming. Impressed from the moment we got there.
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Liked the room, thought the whole hotel was very nice and I am thinking of returning there one day. All staff were helpful.
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Very good.
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The air conditioning is now free.
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Friendly, welcoming, very nice. Very clean and the decoration was also very nice.
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Submitted by michael bonwick
Very helpfull staff.
Good English spoken.
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I was very pleased with the superb location.
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A very good location,within walking distance of lots of major attractions.
Excellent local restaurants nearby.
Would definitely reccomend.
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Submitted by jens Hadler
the bathroom was too small (shower)
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downtown, very central in the city
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Submitted by Tracey
Pre-ordered taxi failed to arrive a the airport but the situation was efficiently recovered. The staff at the hotel were extremely helpful when we arrived.
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Hotel Sant'Angelo is excellent value for money - the location is very good and the hotel is professionally managed.
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Submitted by Gregory
Receptionist was very welcome and helpful upon checking in...even going so far as to run down the street after us when we starting walking the wrong way towards our room.
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Room greatly exceeded expectations.
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Submitted by Charles
After a long flight and a long (purposeful) walk the check in process was smooth and quick.
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I can see how if someone who is very sensitive to the street sounds of a large capital city might have an issue with a room on the street side but what do you expect? It is a city, it is going to sound like a city -- even at night. If you can't deal, stay outside of the city.
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The room price was exactly as agreed upon. While they did charge for Internet access the fee was quite reasonable.
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Location location location. The Hotel Sant'Angelo is very centrally located. This alone makes it a good deal. I could have stayed at a cheaper place but it would have been across town and I would have spent more money (and time) than the difference in taxi/bus/Metro fares. Nearby neighborhood groceries and pizzerias off the tourist path were very inexpensive. Try Pizza Rustica just down the street!
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Centrally located, clean, safe, affordable, friendly, with a touch of charm. Good quality for the money. Recommended for the budget traveler willing to spend a couple more dollars.
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Submitted by Paula
Excellent and easy to use
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Submitted by andrew
THE STAFF WERE EXCEPTIONALLY HELPFUL, AND
POLITE.
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Submitted by Maritza
They were prompt and provided assistance in finding a restaurant at the moment.
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The front desk personnel was extremely friendly and helpful, beyond my expectations. They provided help finding a tour guide and directions to a concert in a very friendly and effective manner. The rooms are very small but I was very pleased with the cleanliness of the room and bathroom.
I would recommend adding some fresh fruit and cheeses to the continental breakfast. I would encourage the management to set aside a section of non-smoking rooms for those like me who are allergic to smoke.
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It's in a unique vintage building with beautiful hardwood floors and is located just 2 blocks from the Tiber- great location, a short walk to the Vatican!
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I would recommend Hotel Sant Angelo to my friends. I would tell them it is a nice 3-star hotel in vintage building with small, but very clean rooms and friendly personnel. It's a good value for the price and its location is excellent!
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Submitted by Terra
Terra has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 91% value and his check-out with a 89% rate. |
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Submitted by frederick
lovely people, very helpful,clean rooms,centrally located. good breakfast. I would stay there again and would recommend it to anyone.
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Submitted by Julie
Our arrival was excellent. We had pre-booked a taxi from the hotel and it was at the airport when we arrived. The taxi driver was very polite and courteous.
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I have stayed at the Hotel Sant'Angelo befor and the overall standard of the hotel is excellent, and I would therefore return.
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The hotel is in an excellent location for visiting all the major tourist 'must see' places. Although not luxury, the rooms are clean and comfortable, and the breakfast is good.
Overall, great value for money.
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Submitted by silvia
silvia has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 78% rate. |
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Submitted by Emanuel
Staff were very honest. I accidently left my purse in the breakfast room with over $1,000. in it. The purse was turned in at the front desk with nothing missing. Location is excellent, across the street from a small market, close to the bus and within walking distance from St. Peter's. Would definently stay there again.
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Excellent location.
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Small and quiet hotel run by very accomidating staff.
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Submitted by David
No
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Warm welcoming, convenient, clean and very good value
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Submitted by Karen
This was my first travel to Roma and thanks to you and your staff you made it accomidating to our needs. Next trip to Roma I will be certainly calling on you. Thanks.
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Submitted by Hilary
Room was exactly as shown but could never be called 'spacious'!
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Excellent and reasonably priced taxi service to and from airport arranged by the hotel.
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Excellent location, very friendly and helpful staff and would highly recommend it.
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Submitted by Laureen
The taxi service offered on arrival to the airport was very usefull and good value for the money.
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Safe and comfortable hotel that is a good value. The staff were very pleasant and helpful.They had good suggestions for local services and the best directions for finding your way around Rome.
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Submitted by Matthew
We were also able to arrange a fixed-rate car service from the airport, which was extremely helpful.
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None
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No
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A quaint, small hotel close to the river. The accommodations were clean and the staff were extremely pleasant and helpful.
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Submitted by Brian
The staff was extremely helpful by continually calling the airlines and checking on our lost bags.
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The rooms and bedrooms were nice and very clean.
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The elevator was tiny!
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Surprisingly good location, friendly staff (who all spoke English) and great accommodations.
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Submitted by Barbara
Clean, comfortable and close to major
sightseeing interests. We loved the street
life and enjoyed being so much part of the
city. Highly recommended. I'll be back!
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